This Week in the Copier Industry 10 Years Ago

Art Post · 12/30/1411:25 PM

DALLAS , Dec. 29, 2014 /PRNewswire/ -- Generational Equity , a leading mergers and acquisitions advisor for privately-held, middle-market businesses, is pleased to announce the acquisition of the assets of its client, Integrated Data Solutions Inc. and RockIT Cloud Solutions, LLC, headquartered in Madison Heights, Michigan , by All Covered, a division of Konica Minolta Business Solutions U.S.A. , located in Foster City , California.The acquisition became official December 1, 2014 . Integrated

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Art Post · 12/23/1411:34 PM

have it and most may never find it or find it when it's too late in life.In my case there was an event early in my life that trigger the desire to be GREAT at something. It just so happened that I picked the copier industry. Thus, the embeddedpicture on the left of this blog is another one of my favorite sales songs. "Under Pressure", recorded in 1981 by David Bowie and Queen. "When the going gets tough, the though get going". Sales by nature is pure pressure, and over the years I've been able to

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Jason H · 12/23/1410:05 AM

So like most Ricoh/Savin/Lanier reps I know we all hate the fact that Ricoh increased the price of the 3406WD system and included plotworks software instead of making it an option. I recently was working with an Electrical Contractor and the Oce' dealer told him we could not do batch printing on the Savin.He would not purchase the system if it would not do batch printing. Soafter a call to OpCenter who makes it, I set up a webX with the customer and was amazed at the what all the software did

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Jason H · 12/23/149:12 AM

I was in our managers meeting a while back. As most may have seen we are a multi line dealer; Ricoh, Canon, Samsung. We got to talking about machines and service and it was brought up from our VP of Service how much he and our techs loved the Canon's from a service standpoint. His comment was that when the sales reps put a ricoh in the field they have to chase after it but when a Canon is placed in the field we can pretty much forget about it. I don't have a problem with the Ricoh equipment

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TML · 12/29/1412:03 PM

Art, First great year, month and quarter! Even after your time in industry it always has to feel good to close out as strongly as you did! I'm a sales manager and have been using your twelve days of selling emails as an example for my sales team. In particular a new rep who's been selling for less than a year really loves these emails. I also have a rep on my team that's been in industry close to 30 years and these emails have helped reinvigorate him. Essentially your emails are the same

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Art Post · 12/29/1410:54 PM

] facilitates the use of the print in a day/night mode where it is actively backlit at night but not during daylight hours. This has great appeal to the ecologically sensitive end user by requiring less than half the electricity of standard backlit prints. [The] white-between-color method of printing [also] makes the prints even more interesting by enabling them to be viewed from both sides—doubling the number of potential views in the retail environment." "It's an amazing printer," says Toppa. "We here

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Old Glory · 12/26/1410:08 AM

We sell Ricoh and I too would love to sell both lines but would I give up Ricoh to sell Canon? No way and I guarantee that Canon reps around here hear about Ricoh loyalty a lot more than they would care to. Most loyalty is mostly based on familiarity and any product today supported by a good service team and knowledgeable sales staff will probably be happy.

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Sakem500 · 12/24/148:46 AM

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Sakem500 · 12/26/1410:01 AM

Losers always whine about their best. Winners go home and **** the prom queen! On Dec 23, 2014, at 11:38 PM, Print4Pay Hotel alerts@hoop.la wrote:

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txeagle24 · 12/23/1410:51 AM

We don't sell both lines, but I would absolutely love to. I have some customers that swear by Ricoh equipment, but I guarantee there aren't as many of those as accounts that I was unable to win because the customer wanted Canon equipment. That is the only brand I come across on a regular basis that users seem to have absolute loyalty to.

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Jason H · 12/26/1410:27 AM

Yeah I don't want to give up Ricoh thats for sure, because we have lots of clients who, like the canon, will no take anything but a Ricoh.

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txeagle24 · 12/29/141:30 AM

My second largest client buys $300k every 4 years will only buy Ricoh, so it would be tough to give up Ricoh in favor of Canon, but if I could only pick one, I would choose Canon based on what I hear in the market. I would kill to have both.

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Damfino · 12/23/149:10 AM

The embossed effect is 'normal' for all Oki printers - comes from the very high fuser pressure as you noted. This is actually preferable for flat sheets, and the Oki is an office machine never intended for envelope production. As someone who owns 10 Oki 9800's and produces 1.8 million envelopes for the trade, I have only had 2 customer rejections in the past 5 years of operation. The new Oki I evaluated was the 941, and the effect was a little less apparent but still there. As Art stated, the

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Art Post · 12/29/1411:03 PM

Mike Thanx for this!!! Spread the word that the P4P Hotel is awesome. Really thanx again for the kind words and it's replies like yours that gives me the inspiration to keep writing and helping others!! Art

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Jason H · 12/23/1411:01 AM

I completely agree. Before we were a Canon dealer I called on so many customers who would not even talk to us because they were so loyal to Canon, many saying we had no chance to earn their business until we had Canon. Several have come on board with us over the last few years since we got the product.

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Art Post · 12/23/1410:35 PM

We've had some issues with the software, most if not all were resolved with a recent update. I too agree, that the software should be an option. We are at a crossroads with the W3601, meaning, what is the upgrade path? I just recently upgraded a W3601 to a W3601. I was lucky, because the account is very loyal, understanding and no one else could get in. Of course that will not be the same with additional accounts. We, the reps need to put pressure on our sales managers, VP of Sales and dealer

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Jason H · 12/24/147:05 AM

It makes me wonder if Ricoh wants to be in the wide format space anymore. I can tell you in out market the pricing of the oce and kip systems continues to go down while the Ricoh continues to go up.

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Jason H · 12/24/149:31 AM

I just email our DSM to see if he could share anything. I hadn't even thought about trying to upgrade a 3406 with a 3406. Most of my clients purcahse these outright but I couldn't imagine going in and telling them here is your new Savin 3406 and its the same as your current 3406 except you get a software piece that you don't really need....

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txeagle24 · 12/24/149:50 PM

Originally Posted by Jason H: I just email our DSM to see if he could share anything. I hadn't even thought about trying to upgrade a 3406 with a 3406. Most of my clients purcahse these outright but I couldn't imagine going in and telling them here is your new Savin 3406 and its the same as your current 3406 except you get a software piece that you don't really need.... I would offer to extend his lease for another year or two until a new machine comes out. It's a great way to reduce their