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This Week in the Copier Industry 10 Years Ago

 

This Week in Copiers Ten Years Ago

Second Week of March 2014

Kodak-Alaris_See-the-Diffreence-500x100Real Copier Sales

Digging up leads for multi-functional devices can be trying at times, and especially if you're new to the business.

I'm sure if you've just landed a position with a company that sell multi-functional copiers you've been given a list of accounts to call on...read more here

Check These Great Copier Threads from Ten Years Ago This Week

eCopy Awards Konica Minolta Two Office Equipment Channel Partners Best Practices Awar

Art Post (Guest) ·
manufacturers, independent software vendors, system integrators and industry experts to team up on advancing document scanning strategies. In the first of two awards, the senior executive team from the Southeast Region of Konica Minolta Business Solutions U.S.A. was recognized for its sponsorship of a joint telemarketing and Email solution-based campaign. Through this initiative the sales team moved from a hardware focus to solution selling focus. Additionally, the program raised the quarterly rate of
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Konica Minoltas Bizhub Pro 1200 Series Sets New Standards In Quality And Modularity

Art Post (Guest) ·
that deliver highest value to the market. With Konica Minoltas new digital presses, on demand commercial printers and central reprographic departments (CRDs) also benefit from new screening technologies and highest monthly duty cycles of up to 3 million pages. In every sense, our bizhub PRO 1200 series stands for a new value in production printing, says Brett Palmer, National Product Manager at Konica Minolta Business Solutions, Production Printing Group. With this single system we have succeeded
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UPDATE 2-Ricoh aims to quadruple operating margin in 5 years

Art Post (Guest) ·
manuals and direct mail items quickly and in bulk, and are a fast-growing segment of the global office equipment market. Of Ricoh's total annual revenues of 2 trillion yen ($22 billion), traditional operations including regular printers and copiers account for 1.7 trillion yen, while new businesses such as digital commercial printers and IT services make up the rest. Ricoh, which competes with Canon Inc (7751.T), Xerox Corp (XRX.N) and Konica Minolta Holdings Inc (4902.T), bought International
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Ricoh to Launch Projection System Business Aiming for Sales of 150 Billion Yen in FY2

Art Post (Guest) ·
projection system business, that is to say the same level of services already demonstrated for years in the printer and MFP arena. By combining these strengths, Ricoh can provide the whole process from manufacturing components and units to solutions proposals and sales, installation and maintenance services to every customer as a one-stop service. This is the major advantage of the Ricoh Group. As a first step of promoting its own brand, Ricoh will introduce five models of a thin, A4 size
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RICOH INTRODUCES AFICIO GX e5550N GELSPRINTER COLOR PRINTER

Art Post (Guest) ·
manufactured free of hazardous materials and produces zero ozone emissions, resulting in a low carbon footprint with minimal impact on the environment. “Most businesses rely on laser printers to handle a lot of their document output needs,” said Matt Sakauchi, vice president, Office Printer Business Group, Ricoh Americas Corporation. “The GX e5550N with GelSprinter technology offers the speed and versatility of a laser printer in an affordable and reliable inkjet printing solution that not only
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eCopy PaperWorks from Nuance Hits a Home Run in Boston Red Sox Accounting Department

Art Post (Guest) ·
on eCopy PaperWorks and the full range of eCopy network scanning and MFP solutions from Nuance can be found at http://www.ecopy.com . About eCopy Network Scanning Solutions eCopy network scanning solutions from Nuance are offered by leading MFP vendors -- including Canon, HP, Konica Minolta, Oce, Ricoh, Toshiba and Xerox -- providing organizations with an intuitive touch-screen application that has a consistent user experience across devices. eCopy's solutions support document connectivity to
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Notable Solutions AutoStore Workflow Now Provides Capture On-Ramp for DocuWare Docume

Art Post (Guest) ·
. NSi’s flagship product, AutoStore, captures paper and electronic documents from a copier, scanner, or printer, then routes the information into the appropriate business system based on the document type. As a result, business is done faster, with less effort ¬— and with less paper. AutoStore is the information on-ramp for nearly 500 models of MFPs and network-attached scanners —from Fujitsu, HP, Kodak, Kyocera, Lexmark, Ricoh, Savin, Lanier, Sharp and Xerox. ABOUT DOCUWARE Founded in 1988, DocuWare
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Ricoh Introduces Aficio(R) MP C6501SP/C7501SP Color Digital Imaging System

Art Post (Guest) ·
and printing, the optional Fiery E-7200 will be available after launch allowing for easier Ricoh scanning and Fiery printing. "For many businesses, in-house printing needs are becoming more complex," said Hede Nonaka, executive vice president, Marketing & Document Solutions and Services Division, Ricoh Americas Corporation. "With the Ricoh Aficio MP C6501SP/C7501SP digital imaging system, instead of outsourcing these jobs to a third-party printer, users can consolidate costs into one resourceful
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Ricoh AutoStore Front Panel Demonstration

Art Post (Guest) ·
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Ten Tips to get the DM to Take Your Call "Selling Multi-functional Copiers"

Art Post (Guest) ·
Ten Tips to get the DM to Take Your Call "Selling Multifunctional Copiers" Digging up leads for multifunctional devices can be trying at times, and especially if you're new to the business. I'm sure if you've just landed a position with a company that sell multifunctional copiers you've been given a list of accounts to call on. These accounts will consist of existing accounts and named accounts (accounts that you'll need to crack). With the existing accounts it will be pretty easy to book an
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BBC Digital signs Canon for MPS

Art Post (Guest) ·
print solution that improves our customer's bottom-line". Brian Nelson, general manager for Canon Partner Channel said BBC Digital's coverage in metro and regional markets further increases Canon's service and sales footprint, highlighting our commitment to growing the Canon Partner Channel." "We are committed to helping our customers maximise the business value of their printing solutions by offering the most advanced multi-functional devices, software and service in the industry," said Andrew
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Re: Where Do You see the Copier Industry in 5 years????

Art Post (Guest) ·
I know…I’m just a dumb copier salesman!). As long as we follow Neal’s advice of “evolving with our industry”, I feel we’ll all be fine. Remember, ladies and gentlemen, if you’re on this website reading threads like these, you’re probably one of the elite salespeople in this industry, and no matter what technologies take hold in the future, someone will need to be the “industry expert’ for those technologies. So far, they haven’t invented an idea or product that sells itself! Good Selling! Brian
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Kyocera helps resellers provide MPS

Art Post (Guest) ·
Kyocera Mita plans to launch a new program for resellers to help sell managed print services (MPS). Managing director, David Finn, said partners will have access to the printer vendor’s field support team. “The only caveat will be that it’s got be within our service capability, which is about 75km radius from the GPO in every state,” he said. “We’re giving the channel a chance to sell MPS and have it fully backed and supported by us.” Finn said when a machine needs maintenance or repairs
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Electronic Output Solutions Uses Xerox iGen4 to Create Personalized Mailer for Time W

Art Post (Guest) ·
targeted potential customers and included personalized offers, varying graphics on both sides and coupons with perforated edges. The Xerox iGen4's high image quality and media handling allowed for complete area coverage -- including the perforated edges. With the iGen4 press, which offers the largest cut-sheet size of any digital color press, EOS was able to print Time Warner Cable's greeting cards three-up -- maximizing paper and production time. The press accommodates 14.33" x 22.5" sheet
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Photizo Group Launches MPS Insights.com

Art Post (Guest) ·
The Photizo Group The Photizo Group is the premier source for ongoing business intelligence about the rapidly growing opportunity of Managed Print Services (MPS). MPS involves managing hardcopy device fleets (copiers, printers, multifunction devices, and fax machines) in a unified fashion, often outsourcing this to an external vendor. Photizo Group provides the most complete body of research on the Managed Print Services market. From its landmark MPS study in April 2008 to ongoing research
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Canon Business Solutions opens Tampa Bay offices

Art Post (Guest) ·
Canon Business Solutions Inc. opened an office in Tampa Tuesday and is opening an office in Sarasota Wednesday. The Tampa office has a staff of 44 and will serve as the company’s base of operations for the Tampa metropolitan area, a release said. Todd Pike, president of Canon Business Solutions, and Tampa Mayor Pam Iorio attended a ribbon-cutting ceremony at the Tampa office, located at 501 E. Kennedy Blvd., Suite 100. Thirteen employees are based at the Sarasota location including Sales
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How are Sales??

Art Post (Guest) ·
them. Still trying to get my hands around Ricoh's new PPDM,, it's got Omni Page and I'm not a big fan of this program. Margins are still fair at best and I'm wondering if we'll ever be back to where we were. Comments, would like hear from others! How is it in your neck of the woods?
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Overcharging, favoritism alleged in Jefferson Parish schools copier contract

Art Post (Guest) ·
Overcharging, favoritism alleged in Jefferson Parish schools copier contract By Barri Bronston, The Times-Picayune March 12, 2010, 5:50PM A controversy involving photocopy machines in Jefferson Parish schools has School Board members accusing vendors of cheating the public out of hundreds of thousands of dollars and some vendors saying board members are unfairly excluding them from the school market. "The school system is getting fleeced by these copy people," board member Mark Morgan said
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How to scan2word and scan2excel from Ricoh & NSI

Art Post (Guest) ·
Here's a really cool solution for NSI Autostore and Ricoh java enabled device that allows you to scan2word or scan2excel plus a few other excellent time saving workflows! View the video
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Re: How are Sales??

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Slightly off topic, and I'm not familiar with Ricoh's stuff any more, but Art, I gotta say, Konica has bundled OmniPage into their Unity suite for years and it's my favorite part of that suite. It's simple to use and accurate. Maybe Ricoh has done some customizations to their interface that changes your experience with it. Oh, yeah, on topic, how are sales? More like, how are the indicators in the economy? Here in the Midwest, we're seeing good signs. I heard on the radio this morning that the
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Xerox CEO Ursula Burns is getting a raise

Art Post (Guest) ·
Xerox Corp. CEO Ursula Burns is getting a raise next month. Effective April 1, Burns’ base salary will go from $900,000 to $1.1 million, according to paperwork filed last month with the U.S. Securities and Exchange Commission. It is the first bump in Burns’ base salary in conjunction with her new position; she did not receive a raise when she was named CEO in 2009. According to Xerox, its board of trustees compensation committee is giving her the raise to reflect “her increased scope of
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MFP Leads "Are you looking hard enough?"

Art Post (Guest) ·
In all my years of selling copiers and now MFP's, I'll make a comment "Where's the Leads?" Too often I forget that leads are all around me, and sometimes I can't see the forest through the tree's. Just last week, I ran across three leads when I wasn't even looking. The first one was a paper store, I had to buy specialty paper to run some print samples for a client. As I was making my .... go here for rest of blog
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Print/Mail Consultants Announces PMC Writing Services

Art Post (Guest) ·
ARLINGTON, TX – Tue. March 9–Print/Mail Consultants, a consulting firm serving the document industry, has announced the launch a new division. PMC Writing Services leverages the firms experience and knowledge of the document printing and mailing industry to develop custom content that is designed to educate and inform industry decision-makers. Initially, the service will be aimed at vendors who sell products and services to print and mail producers. “The large vendors in this market do a great
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Wanted! Ricoh MPC 3300

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I am looking to buy two used Ricoh MPC 3300.with booklet makers. Call me 801.745.3220 x 101 if you have these.And no, I do not want the c3000 or c3500. thanks!
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Need Ricoh MPC 3300

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I need two used Ricoh MPC 3300 W/ Booklet makers. Pls call if you have these 801.745.3220 x 101.... and no I do not want the MPC 3000 or 3500. Just the MPC 3300. Thanks!
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EMEA Hardcopy Peripherals Market to Stabilize Through 2010 as Growth

Art Post (Guest) ·
printers, printer-based multifunctional systems (MFPs), and single-function digital copiers (SF DCs). Data for all vendors is reported for calendar periods.
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Re: The Effect Currency Evaluations have on the MFP industry

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While it is probably fair to say that the majority of new copiers/ printers in the world are now manufactured in China, these facilities are owned by Japanese companies.
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Re: The Effect Currency Evaluations have on the MFP industry

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It is ironic that Communist China has the ability to cause significant damage to the world's greatest democracy with the capitalist concept of debt. Anyway not to get political, copier prices might soon be rising simply because of the powerful forces of currency change.
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Re: How To Close a Sale

Art Post (Guest) ·
opportunity When you hear the words "I need" and a description of what's "needed" do you immediately start to design and quote or sell? If you do, at the end of the sales process, you often hear "Great Idea but It?s too expensive", don't you! Can you really afford to waste time selling with the outcome being "sorry, not enough budget"? Up front and immediate qualification of things like cost v budget is a must for any sales process. It?s the reality check that can get you a sale or let you scale down
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Re: How are Sales??

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Too many questions in one post but my thoughts are that margins on hardware will never come back. Scanning to Doc Mgmt should be seen as an additional revenue opportunity but I disagree that it will ultimately reduce paper...at least not in the short-term. Where people used to pull a file and then return it without making copies, digital docs will often be printed to create a working hard copy which is subsequently thrown away only to be printed again months later when the file is needed again
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New CEO for Bytes Document Solutions

Art Post (Guest) ·
inside Bytes Document Solutions: the new Xerox division lead by MD Rabin Ram, NOR Paper, acquired in 2008 and headed by Raymond Blake and LaserCom, formerly Laser Facilties, headed by Konni Hoferichter. Bytes Document Solutions, previously known as Xerox South Africa, is a R1,8-billion-a-year company made up of three business components: the sole authorized Xerox distributor to 27 sub-Saharan countries, paper merchant NOR Paper and digital printing and mailing supplier, LaserCom.
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The Harlandale Independent School District

Art Post (Guest) ·
REQUEST FOR PROPOSAL The Harlandale Independent School District is accepting Sealed Proposals for the Acquisition of District Copier Fleet and Print Shop Services (RFP 100436) until Tuesday April 6 2010 at 9:00 a.m. at the Office of the District's Purchasing Manager Hector K. Rodriguez at 12115 S.E. Loop 410 San Antonio TX 78221. Specifications may be obtained from the address above or by visiting our Website at www.harlandale.net . Questions in reference to this proposal may be directed to
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How To Close a Sale

Art Post (Guest) ·
believe that the clock has only one time - right now. If they get a lead, they’re on that lead immediately and they follow up flawlessly. If you want to close, you’ve also got to torque up your sense of persistence. If there are three salespeople competing for the same business, the closer is the one who (for example) remembered to send a tailored follow up letter or email to the customer within one day of the meeting. Closers are vigilant and inexhaustible in their follow up. They’re good at dialogue
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Re: The Effect Currency Evaluations have on the MFP industry

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If you check the price changes between the Aficio C7500/C6000 and C7501/C6501 it may suggest that Ricoh is adjusting for currency rates. The mainframes are up around $4k and $7k respectively and MSPRs for most inherited options are up by about 15%
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Re: The Effect Currency Evaluations have on the MFP industry

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quote: Originally posted by SalesServiceGuy: The Canadian $1.00 is now slightly above the USD. Hrmm, the Canadian dollar was trading slightly above the US dollar for two months in 2008 but not "now". It's close but USD is still worth more than CDN

Re: Rumor has it.....

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No, we had to wait until March 11th. Sixteen (16) people in Marketing at Ricoh were laid off today.
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Re: Rumor has it.....

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I wonder if this is only the beginning of a long hard layoff enviroment for Ricoh/IKON? Uncertainty in a career is not fun.
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Re: Rumor has it.....

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quote: Originally posted by GMAN: Seven close friends of mine lost their jobs today. Are these part of the 16 above or from a different department (sales?)?
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Re: Rumor has it.....

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Who was let go in Ricoh Marketing?
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Aia Document Experts Tackle Communications Compliance and Output Transformation in Xp

Art Post (Guest) ·
Owned, Business Managed, IT Controlled” concept of customer communications management and ITP/Customer Communications Management (ITP/CCM) to conference attendees March 16-19 in Tampa Bay, Florida. Aia Software CEO Paul Dirven joins a compliance discussion in a Vendor Solution Panel on Thursday, March 18 from 1:30-2:20 pm in the Glades room. In the document space, compliance issues regulate both content and the look and feel of print and electronic output. Failure to meet compliance mandates
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The Effect Currency Evaluations have on the MFP industry

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uncommon for National Copier Manufacturers to strike a deal with their foreign HQ twice a year to fix currency rates for the next six months. That negotiation usually occurs around now with a weak USD and again in Sept.
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New INTERQUEST Research: Océ JetStream Popular Choice as Inkjet Gains Traction in Tra

Art Post (Guest) ·
35 percent of the total transactional print volume reported—up from 31 percent the year before. The number of print operations using inkjet equipment took a big jump. The survey found that about one-third of the respondents now use inkjet equipment for transactional printing, up from 16 percent in the first half of 2008. High Volume Transaction Operations Turning to Inkjet INTERQUEST interviewed 30 third-party service providers and in-house operations that together produce about 27 percent of
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Océ Speakers Tackle World-class Workflow and Credit Card Communications

Art Post (Guest) ·
. In this role, he has hosted, informed and engaged more than 1,000 Océ customers since the facility opened in 2004. Tom's passion for addressing customer requirements with state-of-the-art production printing solutions was first ignited when he began designing print engines in the mid-1980s. Since joining Océ in 1986, he has advanced steadily through the ranks of the organization, gaining hands-on expertise in a variety of capacities, from technical support to training to product management
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Premium Membership winners for February 10!

Art Post (Guest) ·
Every month we are giving away two Premium Memberships for the Print4Pay Hotel. The Premium Memberships are possible through the sponsorship of Print Audit www.printaudit.com and Dealer Marketing Systems www.dealermarketingsystems.com! Our winners are: txeagle24 wins a 6 month Premium Membership for "Top 5 Posters" Print Audit Sponsor B1116 wins a 6 Month Premium Membership for "Top 5 Topic Starter" Dealer Marketing Systems Sponsor Congrats and thanx for making this a great place for our

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