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The Week in Copiers Five Years Ago

 

The Week in Copiers Five Years Ago The  Second Week in October 2015

Over the years the Print4Pay Hotel has given me a network of friends all over the world.   Today I had a good chat with a friend of mine in the business who is making the calls and struggling some. I was there to listen and sometimes it good to have someone to vent to that's not part of your organization.  In addition someone who is experiencing the same struggle.  The venting helps and then the conversation turns to how WE can make it better.

Enjoy these awesome threads from 5 years ago this week



Konica Minolta Wins Prestigious Good Design Award for A3 Monochrome MFP bizhub(R) 287/227 and Mobile Application bizhub(R) Remote Access

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Services (MCS). Konica Minolta has been recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for four years in a row. For more information, please visit: www.kmbs.konicaminolta.us and follow Konica Minolta on Facebook, YouTube, and Twitter @konicaminoltaus. Press Contact: Kristina Marchitto, Public Relations Manager Konica Minolta Business
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Re: Canon Business Systems Pulling a Ricoh

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but dropped it due to quality of machines and lack of fulfillment of promises Kyocera made to us upon becoming a dealer. We added canon about 3 years ago now and that has been great. We picked up Lexmarks printers this year and we've sold more printers ytd than probably the last 5 years combined. Lastly we just picked up MURATEC. I'm extremely pleased with their line (Konica) and their support. It helps our rep lives about 5 mins from my office and he doesn't cover 30 states and 200 dealers like
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Re: Canon Business Systems Pulling a Ricoh

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them against the direct office. We had always told all the brands calling on us that we only wanted a single line and always turned them down. That was pretty much when we started to diversify. Another reason was that sharp was, at the time, very strong in our market and had A4 machines before Ricoh did and we were getting slaughtered on deals selling A3 to the same customers so we picked up SAMSUNG.
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Re: Canon Business Systems Pulling a Ricoh

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Just got off the phone with my DBM and OF COURSE Ricoh has one machine in the county system so I can't keep them out if the board wants to consolidate under one vendor.I'm thinking my days as a sole source RFG dealer are over. I could add Sharp, they call me every now and then but EVERYONE around here sells Sharp. Looked at Kyocera once but they wanted $65k buy in. Suggestions?
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Re: Canon Business Systems Pulling a Ricoh

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We're in Illinois. I have brought inmy DSM/DBM and a Ricoh Solutions specialist when necessary didn't help in the last instance. When we see Xerox selling off the state contract they usually sell at below our US Communities cost. This is a broke ass state and price is often the only "value" they care about.Originally Posted by Larry Kirsch: Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it
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Re: Canon Business Systems Pulling a Ricoh

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Sounds good. Years ago I was br. Mgr in loop for Savin.. Also had sharp/ Panasonic dealership nyc.. Business has changed but appears to be more lucrative nowadays . Kyocera may play out as good second line... Nice warranties for dealers.. Stay with it.. Where in Ill. Are you??
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Kyocera 6500i Mobile Print Question

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Does Kyocera offer an app that will allow for smart phone printing?
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Re: Canon Business Systems Pulling a Ricoh

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This has been a great thread so far! We're a mid size dealer in central pa and have most of the directs knocking around in our area. TABS, KMBS, RBS, CSA, Xerox and now Global just bought a small dealership. In addition we have quite a few other Indy dealers like us. I whole heartedly agree with what some one said before about selling the value of your company, service and the relationships. I've also told customers point blank I cannot compete with the directs price so if that's all that
Blog Post

Top 8 MFP Copier Sales Tips "Be Prepared"

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ecome a member, converse with your peers, ask questions, get real world answers, view additional sales tips, see the latest leads and best of all take the time to view over 20,000 threads related to the copier industry! Don't worry it's all FREE except the Premium/VIP, we now have more than 150 Premium/VIP members. From experience don't leave your home or office with out these tools or the Print4Pay Hotel! -=Good Selling=-
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Re: Canon Business Systems Pulling a Ricoh

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find) ways around Rules of Engagement. One example I will use is a former customer I had that had all of their local Ricoh MFP placements with me but had a few old units from Xerox locally several Ricoh units in a different market from RBS. The customer was looking to upgrade a Ricoh machine that I had placed a few years earlier. Ricoh went in and gave them pricing that was 25% lower than I could offer, when we brought up ROE, we were told that ROE didn't apply, because RBS wasn't replacing my
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Re: Canon Business Systems Pulling a Ricoh

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mnchstr How about Muratec, they now have the A3 KonicaMInolta's also
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Toshiba Earns ‘Best-In-Class' Manufacturer Award In Annual Dealer Survey

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(“TABSrdquo is an independent operating company of Toshiba Corporation, a Fortune Global 500 company and the world’s eighth-largest integrated electronics manufacturer. TABS provides printing, scanning and copying solutions, managed document services and digital signage for businesses of all sizes. The company’s award-winning e-STUDIO copiers and printers provide quality performance with the security businesses require. Complementing its hardware offering is a full suite of document workflow
Blog Post

Ricoh MP W7100 & MP 8140 Spec Review

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The waiting for something new from Ricoh Print Production Group for Ricoh Wide Format is officially over! The official launch has not been announced, however the brochure for the Ricoh MP W7100/8140 (was posted on the internet yesterday). Me, I'm excited, because we haven't had a new LED system launched in almost 5 years, gosh has it really been that long? What's New? The same GUI (graphic user interface) color LCD display that's supports Ricoh's current black A3 and color A3 MFP's is now used
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Allison Payment Systems bolsters relationship with Ricoh to better serve customers and further grow its footprint

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equipment, production print solutions, document management systems and IT services. Headquartered in Tokyo , Ricoh Group operates in about 200 countries and regions. In the financial year ending March 2015 , Ricoh Group had worldwide sales of 2,231 billion yen (approx. 18.5 billion USD ). The majority of the company's revenue comes from products, solutions and services that improve the interaction between people and information. Ricoh also produces award-winning digital cameras and specialized
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Re: Canon Business Systems Pulling a Ricoh

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All sounds good. Bumped into Keith Allison last week. Is he in your area?? Anyhow sounds like you guys are well diversified . Re the tough prospect !! Perhaps an offer of a back up used copier could counter Ricoh 30% lower cost ? Try almost anything to get prospect on your side. Then next year inc price?? Maybe?? Lol
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Sepialine announces purchase of software company Technesis

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, as well as phone system and 3D printer integration. About Sepialine: Sepialine is a San Francisco-based technology company, specializing in print-related software. Formed in 1998, Sepialine creates applications to solve the needs of imaging technology providers and their customers. Sepialine’s partners include HP, Canon, KIP, Konica Minolta, Ricoh, Xerox and more.
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Nuss Printing Takes its Business to New Heights with Canon Solutions America

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services, to high-speed black and white copies. "Growing my business and evolving with the industry as it's changed drastically over the years would not have been possible without the help of Canon Solutions America," said David Nuss, president of Nuss Printing. "I've been with Canon for over 25 years and not a day goes by where I don't find myself appreciative of their honest and genuine service." Nuss Printing's most recent acquisition is of particular importance and value to Canon Solutions
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Re: Canon Business Systems Pulling a Ricoh

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Need to resort to good old salesmanship. Dealer service and personnel benefits. Best wishes..
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Re: Canon Business Systems Pulling a Ricoh

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I would add a solid A4 lineup from Lexmark or Samsung. They're aggressively priced, & Ricoh would likely still consider you a single source dealer. A3 placements are on the decline, & A4 is the only growing segment, plus the aftermarket revenues and profits are higher.
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Need Sharp Dealer Pricing

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Can anyone help me? Need the latest Sharp Kyocera MFP dealer pricing. I'm willing to trade off a Premium Membership for each. Art
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Document Technologies of Arizona Releases Two Videos For Kyocera Business Apps

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Tempe, Arizona (PRWEB) October 13, 2015 These two videos explain the business benefits and the ease of use of two popular Kyocera business apps, which extend the capabilities of Hy-PAS enabled Kyocera and Copystar MFPs, optimizing the business investment. Jason Parks, President of Sales explained, “Our customers are excited to learn about the Kyocera business apps. We started creating these videos to detail how organizations can take advantage of their business copiers and get the most out of
Blog Post Premium

10 Ways to Close Net New Business #5 of #10

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was designated at the key operator of the copier. Keyop was also synonymous with on-site training, back in the day, we had to do it all. I've loved to do the "keyops", and the main reason was because you never knew what questions you would have to field,and thefeeling accomplishment when you figured out a way to perform a task on the copier that would save them time! In addition, many keyop's led to more sales, clients would order extra paper trays, a stapler, a duplex unit and maybe even a
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Re: Canon Business Systems Pulling a Ricoh

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It's difficult to sell dealer service and benefits when your pricing is 30% higher. That's a lot of value to add and if anyone thinks they can truly do that much value on a regular basis, I want them on my team.
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Re: Canon Business Systems Pulling a Ricoh

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30% very big difference. Best wishes.
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Re: Canon Business Systems Pulling a Ricoh

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That's about all I can tell my reps is good luck. Your not going to beat the directs on price. If you can sell the value of a dealer/customer relationship that's the best bet. My post may have sounded a little Blount/direct towards you which wasn't intended. I just get fed up when I see my reps bring quotes back that we can't even touch without losing money.
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Re: Canon Business Systems Pulling a Ricoh

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Price , as an objection has always been challenging. I use to spread difference over 5 yrs then load up on advantages which I could offer. Sometimes it worked sometimes it didn't. You seem to be seasoned at this. If significant enough I brought DSM from Mfgr. That helped me get customers attn.. Usually mentioned to prospect longevity of rep from dealer vs. transition of direct contact if that helps. Let me know how you make out.. Again best wishes. What state are you in?
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Re: Canon Business Systems Pulling a Ricoh

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Sounds like you are on a roll. Keep up the good work...
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Re: Canon Business Systems Pulling a Ricoh

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Unfamiliar with that group...
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Re: Canon Business Systems Pulling a Ricoh

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A lot of focus , dedication, and hard work always is helpful. A little luck also doesn't hurt. Best wishes.
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Selling Assets, Will Sharp Re-Emerge As A Chinese Company?

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devises, including, of course, television. Imagine my alarm when my Samsung TV suddenly died! read more here about company shift that may result in sales of business units
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Re: Kyocera 6500i Mobile Print Question

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Yes. Kyocera Mobile Print is available with all Kyocera printers and mfps. This is a free app on google play and lstore or Itunes depending on if it is a droid or apple device that you are using. This is an onsite solution that uses your wireless network. 100% free is the key for this PRINT/SCAN app.
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Va. company sues Ricoh Americas Corp. over alleged patent infringement

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A Virginia company color management company is suing a Pennsylvania color imaging and printing products corporation, alleging patent infringement. RAH Color Technologies LLC of Alexandria, Va. filed suit against Ricoh Americas Corp. of Malvern on Sept. 17 in the U.S. District Court for the Eastern District of Pennsylvania, citing patent infringement. RAH Color Technologies owns numerous U.S. patents. The defendant imports, uses, makes, and offers to sell printer and camera hardware and
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Sharp pursues ‘niche’ resellers to bulk up document business

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to hold its first Inspire Expo for partners since the one held back in Barcelona in 2012. Sharp is aiming to go beyond simply shifting multi function printers and using their sale to push other software products and services around collaboration, mobile apps, accountancy, procurement, workflow management, device management and content management. Read more at http://www.channelbiz.co.uk/20...#j9KRGH6WUK46gYPu.99
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Toshiba and SanDisk are reported to be among the takeover targets of Tsinghua

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Chinese state-owned Tsinghua Unigroup, may acquire Toshiba and Scandisk according to an earlier report published by Digitimes that cited anonymous industry sources. The targeted companies own precious NAND patents and by acquiring them, Tsinghua will become an independent provider of DRAM and NAND flash memory. The move comes as a natural consequence of Tsinghua failing to acquire Micron Technology earlier on after Committee of Foreign Investment in the United States (CFIUS) expressed concerns
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Kyocera 6500i Scan to question

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Can the 6500i scan to an sd card?
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Sharp may receive capital from state-backed fund

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potential stumbling block to a direct investment in the Osaka-based company. Japan's Ministry of Economy, Trade and Industry fears the loss of Sharp LCD technology to foreign rivals. METI, which oversees the INCJ, envisions the turnaround fund playinga broad role in reorganizing Sharp by seeking alliances in other business lines, including appliances,televisions and solar panels. One proposal would merge Sharp's LCD business with JOLED, a manufacturer of organic light-emitting diode panels that
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Kyocera SWOT

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Looks to me like Kyocera is emerging as the MFP vendor of note outside of the big four, and you could argue that they could rival KM or Xerox in Europe. Wondering what the Kycoera dealers on here see as Kyocera's strengths and weaknesses. I'll be presenting these to Kyocera, so this is a good opportunity to show them where they can improve. Thanks, Jake
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PROSPECT BUILDER BECOMES FIRST OFFICE TECHNOLOGY MARKETING AGENCY TO ACHIEVE HUBSPOT CERTIFIED AGENCY GOLD PARTNER

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researching and buying online to solve complex office challenges. Showcasing the client’s industry expertise in their respective fields of copier and printer sales, document management, and managed services offerings, Prospect Builder has grown its business by incorporating inbound strategies to attract, engage, and delight customers. About Prospect Builder: Prospect Builder is a strategic inbound sales and marketing partner focused on accelerating the growth of office technology dealers and managed
Wall Post

Lexmark XM7155

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If you think you'll be seeing it a lot, consider picking them up. Their whole lineup is affordable reliable, the printers are vastly superior to Ricoh/Savin. My clients love them. Plus, reps love Lexmark, because the SPIFFS are awesome. Reps get $180 from Lexmark for every XM7155 sold compared to the $30 you would get on the MP3054 or $5 for the SP5200s. Actually, in the 4th Quarter, points are doubled, so an XM7155 is $360, the 50ppm desktop XM3150 is $140 (just a couple examples). They're
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Konica Entry BW A3 MFP Lineup

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Hey Gang, Looks like KM has repositioned its entry-level A3 BW lineup. Can anyone confirm if the bizhub 227/287 series has replaced the bizhub 215 and bizhub 224e? When they first launched, the KM suggested that they were new additions below the...
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The only 3D printing company anyone’s heard of just laid off a huge chunk of its staff

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There were supposed to be more of us using 3D printers by now, but the concept has been slow to materialize . And MakerBot, the company that was supposed to bring 3D printing into the home, is suffering for it. The desktop 3D-printer maker announced today (Oct. 8) that it’s restructuring and cutting 20% of its staff. This comes only a few months after it cut a previous 20% and closed all its retail stores. MakerBot was acquired by Stratasys, a large, industrial 3D-printing firm, for $600
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How Internet Killed the Radio Star and Forced The Recording Industry to Evolve

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How Internet Killed the Radio Star and Forced The Recording Industry to Evolve Posted on October 14, 2015 by Print Audit By West McDonald, Vice President of Business Development, Print Audit Owner, FocusMPS In 1979, the Buggles came out with a hit called “ Video Killed The Radio Star. ” It chronicled the impact of music videos in an industry that was previously promoted almost exclusively on radio. It was the 1st music video ever played on MTV and speaks to the profound changes that


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