The Week in Copiers Fifteen Years Ago
Third Week of May 2006
Usually I'll start off the weekend with "The Week in Copiers 5 Years Ago" , Saturday is reserved for Ten Years ago and Sunday for 5 years ago. I'm starting with 15 years ago because I heard that Jack Carroll passed away today and back in 2006 I worked for Jack with Century. Jack was one of the former owners of Century Office Products in New Jersey. Jack started in the industry back in 1971 with SCM Corp and in the early eighties or late seventies partnered with Ray Betterbid and opened Century Office Products.
I posted this on Linkedin today
"It is a sad day today because I learned that my former dealer principal and mentor passed today. I will always remember Jack Carroll’s amazing laugh, his friendship and his leadership from the time I worked with him at Century Office Products. He gave me my shot after I sold my dealership in 1998. Jack was amazing that he was always more than willing to share his stories of success which helped me to get where I am today. Rest In Peace Jack @jack carroll"
Enjoy These Great Copier Threads from 15 Years ago This Week
Yes, the Xerox 240/250
Art Post (Guest) ·
Yes, the Xerox 240/250 can print up to a true 2400 dpi, but that is at 1-bit, where as the 3260/5560 print at 600 dpi, but up to 4-bit. What's all of this mean? To me, it is two ways of getting good output results. I would get the customer to focus on printed output samples rather than cloud the issue with a bunch of numbers and technical jargon that only a few can explain. Enclosed are the Xerox Customer Expectation document for the 240/250. A couple of things to consider. It can do up to 13
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BERTL Honors Ricoh Corporation With
Art Post (Guest) ·
BERTL Honors Ricoh Corporation With Eleven 'Best Awards' Ricoh Corporation Receives Numerous Accolades for Continued Leadership in Imaging Technology and Innovation PHILADELPHIA, May 16 /PRNewswire-FirstCall/ -- Ricoh Corporation, the leading provider of digital office equipment, announced today that it has received 11 BERTL's Best(R) 2006 Awards. To select the winners for this year's Best Awards, BERTL took into consideration every new multifunction product (MFP), printer and other office
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Job List
On the Savin 4051 there is a Job List option where you can see jobs that are waiting in the queue when you walk up to the copier. You can delete them if necessary. Is there any way to access this from the computer or is there another way to remove jobs that have been spooled from the PC and have not printed yet?
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PDF Printing Problem - version 1.4
& 1.4). The 1.3 version prints while the 1.4 version does not. Any ideas?
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Color Plotter, Scanner, Copier
Art Post (Guest) ·
This awesome system will be released by Paradigm will be released some time in the summer of 2006 (can't wait).This system incorporates a color scanner (36" throat), a 24" plotter, server, monitor and software for under $10,000! This is an awesome...
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Re: @ Remote is Here!!
JasonR ·
those up as the dealer and only have that one account. No idea how that would work out. On the other hand if you do that, your nefarious plan to get all their print devices is ruined since they can tell what you're looking at. One interesting thing... When you set up @Remote, the first thing it does is find every connected device, then you pick what you want to monitor and not. There's nothing to say that information isn't being relayed to Ricoh Japan though.....
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Re: AutoCAD STB Files
Art Post (Guest) ·
my customer and he will probably not buy a Ricoh the next time around. 96% of my customers are happy with the 240W and the 480W, maybe we did too good of a job selling the unit? Art Post
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Re: KIP 3000 - soon to launch color scan upgrade?
Art Post (Guest) ·
I wish Ricoh would not rest on thier "laurels" with the 240W, they need to make a major MSRP move and also need to introduce a printer only product and or an upgrade within the next six months. Soon we will have technology that is 18 months old. It's all about the toner, well Ricoh had better make a move to stay ahead of the competition and keep caturing those pages. Art Post
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AFICIO 2090 MULTI-COLOR SETS
merlin ·
I have a customer that just purchased a 2090. They need to do sets with mutli-colored pages. No were in the manual does Ricoh tells how to set the paper trays to different color stock, than how to set up the machine to do this job. They do sets with up to 5 different color stock. The other need is, they have one orginal and want to make 5,000 copies. But after each 50 copies they want in insert a color color to seperate into sets. They make pads. This is a print shop. Thanks
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Typical Prospect
For those of you who are selling DocumentMall, can you fill me in on who is buying it and what applications they are using it for? It seems like to me that it is aimed more at fortune 500 companies or ones with outside sales reps. For business down the street, I am having trouble justifying the investment compared to just using some form of a file server. Thanks for the help!
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Art's Top Picks at AIIM/On Demand Show
Art Post (Guest) ·
It was a great show! The floor was pacjed for the two days that I was there and I'm sure I missed alot of stuff. Aside from Ricoh Products I am going to touch on two of the products that inspired me. 1. Kodak Scan Station 100: Finally, I have been asking for something like this for about a year. Kodak has developed a scanner with speeds upto 50 pages a minute in color, black & white or gray scale at speeds upto 50 images per minute! This system can also scan both sides simultaneously, while
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SP C410DN and SP C411DN
Art Post (Guest) ·
Ricoh is pleased to introduce the Ricoh Aficio SP C410DN and SP C411DN Color Laser Printers. Built on the same platform as the highly successful CL4000DN, the SP C410DN and SP C411DN feature controller enhancements and a host of new capabilities. The SP C410DN and SP C411DN are a pair of workhorse printers with Color and Black and White print speeds of 26ppm for the SP C410DN and 31ppm for the SP C411DN, robust maximum duty cycles of 150,000 per month, and true 1200 x 1200 dpi resolution. These
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cOLOR tHEORY
Art Post (Guest) ·
The color theory behind this is fairly intense. I have attached a document that hopefully will help explain DPI, bit depth and pixels. In a nut shell, the number of dots needed to make up one pixel is determined by the bit depth. Remember that a one bit engine can "create" colors using individual dots of cmyk. 4 bit can create 16 shades of color. I know, confusing. I would show the customer samples. Basically, Ricoh and Xerox are using two different ways to put the color on the page. I hope
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Re: Konica Minolta and 140lb index
Former Member ·
Thanks for all your help. I know that this printer was a tough one. I hope he will be happy with the C250. Thanks again.
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Re: Meter Readings
Former Member ·
We use all the methods. Fax, phone and email. However, when we send out an invoice for the contract we include a meter read sheet for them to fax back. All my customers say they just throw it away! I have one account that I go to once a month and do the meter readings with the IT and facilities manager through web image monitor. Takes about 45 minutes and have built a solid relationship with this account. I recieve referrals regulary and when they went to lease 25 new machines there was no
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Re: Comp TIA CDIA cert
Jomama (Guest) ·
If you are associated with Ricoh, Ricoh University is partnered with _____ somebody, cant think of their name. Check with RU.
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Re: Broken Components in AC204
JasonR ·
quote: Originally posted by John Roof: Do you think that there is a chance that the unit could have been dropped coming from Ricoh several years ago, and whatever damage happened then are just now coming to light? I think the chance of that is less than 1%. I think the most likely thing that happenned was that the fan had a catastrophic failure and chewed its way thru those wires. Either way, you've got to eat this one.
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Re: Aficio 1022 Document Server
I answered my own question. We got a reconditioned 1027 in with a document server. I replaced the hard drive with the one with the files, and once the power was turned on, the files came up. The customer told me he had a few files he wanted, but he didn't tell me he had 31 pages of files! Oh well, I printed the files and the customer is happy.
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Re: Email Cold Calling
JasonR ·
[QUOTE]Originally posted by Neal: my first reaction is, what will it hurt?QUOTE] Unsolicited Commercial Email? Be careful how you do this. Why limit it to schools? Why not everyone? Not just businesses... people need Office equipment at home too... I just think this lumps you in with all those dealers we always bad mouth who fax over a pricelist and the customer picks their machine and the rep mails them the paperwork and the machine shows up the next week with a manual.
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Re: Email Cold Calling
Those are the folks you like to bad mouth, and I too. But with this, I already know most of the schools I will be sending them to, but have not had a chance to send to their email. Since most of the time when you show up, they do not have time to see you, and can't give you a time to come back, but when you do get to see them, they are sitting in front of the computer looking at email. I have tried sending the Ricoh email templates, but with no success. If I can get some to take a further
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Re: Email Cold Calling
Shaja ·
Suggest that you think very carefully about this before proceeding. Because of the quantity it sounds like you are considering sending, you have some things you need to work out first. e-mail is under very close scrutiny right now because of spam laws and general public skepticism. Believe it or not, there is a rise in the use of printed direct mail right now because of the complexities of using e-mail. If you are going to proceed, suggest that you 1) discuss this first with your IT
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Re: Good website for more WF info...
chops ·
Even better, after a "search". http://discussion.autodesk.com...=ricoh&objID=f30
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Re: KIP 3000 - soon to launch color scan upgrade?
Former Member ·
Oh boy, that is not good news for Ricoh. I have had enough trouble with this KIP3000.
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Re: KIP 3000 - soon to launch color scan upgrade?
I was told that the upgrade is going to be a couple thousand dollars - kind of the same as Xerox and the others.
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Re: AP3200 Envelopes
This customer does have an AP3200. I may have been thinking of the AP2700 (years ago). They have an envelope requirement of printing 700 #10's per week. Any suggestions on what you would recommend?
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Broken Components in AC204
unit could have been dropped coming from Ricoh several years ago, and whatever damage happened then are just now coming to light?
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AIIM/Up Date
Art Post (Guest) ·
In a few days I will be adding the information that I received from the AIIM/Print On Demand Show. Stay tuned. Art Post
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TCRU and the MP9000, et.al.
I inquired as to the cost for these replacement units because you obviously have to purchase them and have them on the shelf in order for the customer to be able to replace them. This is the reply from Ricoh: "The TCRU program is under evaluation and pricing is not available at this time. The expected release of the TCRU program, if a viable option for service, will be announced later this year." "If a viable option???" IT IS IN THE @#%&*@$# BROCHURE!!! What are we supposed to tell the prospect?
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AutoCAD STB Files
I have a customer who just purchased a 240W and they are pretty unhappy with the CQ and have resorted to using our equipment only for check prints and their HP plotter for all final sets. The problem is the greyscale, fine lines, and shading. We switched things so that they are using the HP650 driver when they print from AutoCAD instead of our HDI drivers. This made some difference. If they save first as a PDF and then print the PDF using the HP650 driver, the quality is better yet but not
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Email Cold Calling
Does anyone have any success at cold calling by email? I've seen some Kyocera dealers that send specials out to schools in a mass email. I'm contemplating sending out our state contract pricing to all the schools in our territory, since they will be looking for equipment in June & July.
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CL3000 Output Capacity
Here's the scenario....Customer has a CL3000. The specs say the output capacity is 250 sheets, or 500 duplexed sheets. The customer needs 700-1000 capacity. Their monthly volume is 8000 or about 350 per day, and one day per month is where the 700-1000 comes in. They will set the printer up to print at 12:05am, and by the time this guy gets into his office at 7:00am, the 1000 print job has stopped because of the output tray being full, so they lose about 4 hours of print time because of the low
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