The Week in Copiers 5 Years Ago This Week 2015

Loyalty in the MFP Office Copier Market by Brand Keys for eight consecutive years. Konica Minolta, Inc. has also been named to the Dow Jones Sustainability World Index for three years in a row. For more information, please visit: www.kmbs.konicaminolta.us and follow Konica Minolta on Facebook, YouTube, and Twitter @konicaminoltaus. Konica Minolta bizhub is a registered trademark of Konica Minolta, Inc. All other trademarks mentioned in this document are the property of their respective owners

) or Active Directory (to ensure only authorized users can print) End-to-end encryption of print jobs Secure release of print jobs IT administration full customization via a simple user interface Integration with any printing infrastructure, from printers and mobile devices to third-party print accounting solutions EveryonePrint is available in four versions: Standalone – A per printer license that offers printing from an unlimited number of mobile devices to a single printer. Connect

expect the most value to achieve their sales results.” “SalesDrive powered by gap intelligence” will provide everything needed to intuitively assess, analyze, and propose managed print engagements of all sizes, ranging from one product to enterprise fleets. “SalesDriveis the gold standard for MPS sales automation software,”said Armin Alt, perform IT’s CEO. “Powered by gap intelligence’s industry leading product data, sales professionals will have a powerful tool to close more deals and grow

MELVILLE, N.Y.--(BUSINESS WIRE)-- Canon U.S.A., Inc., a leader in digital imaging solutions, today announced two new printer models based on its robust MFP technology – the color imageRUNNER ADVANCE C350P and the black-and-white imageRUNNER 1435P for everyday printing needs. Built on the success of the usability and reliability features of the imageRUNNER and imageRUNNER ADVANCE platform, these devices carry a small footprint and can easily be integrated with Canon’s solutions* and Managed

FREMONT, Calif., July 7, 2015 (GLOBE NEWSWIRE) -- EFI ™ (Nasdaq: EFII ) and Xerox ® have partnered to deliver the first digital print server featuring the new Fiery ® FS200 Pro digital front end (DFE) platform, which will power Xerox's new iGen ® 5 Press. Designed to drive excellent quality and productivity on the iGen 5, the Xerox EX-P 5 Print Server Powered by Fiery features EFI Fiery HyperRIP. Fiery DFEs are powered by EFI's proprietary ASIC (application specific integrated circuit) with

that provide advanced color imaging and production capabilities on Konica Minolta digital presses and printers. High-quality imaging, and an even higher return on investment EFI's top-selling hybrid roll/flatbed wide-format product, the EFI H1625 LED printer, is the first printer available in KMBS sales channels through the new agreement. The versatile, 65-inch wide printer gives KMBS customers the benefit of higher-end imaging using four color grayscale printheads producing near-photographic

of users. Watch the video below to see how. These enhancements continue Ricoh’s work to help its customers drive efficiencies and increase control in their output environments. For more information on how Ricoh can help your business, watch this video series . Ricoh Americas also announced the availability of the Ricoh Pro C7100 product line, its latest addition to its production print portfolio that offers customers color printing technologies with the ability to print on textured media and

Leading mortgage solutions company leverages Ricoh’s inkjet technology to better streamline the printing of millions of documents daily Malvern, PA, July 8, 2015 - Ricoh Americas Corporation today announced that Urban Fulfillment Services (UFS), a wholly owned subsidiary of Urban Lending Solutions, has upgraded its print operations by adding multiple InfoPrint 5000 continuous feed inkjet systems, helping to increase throughput and efficiency. UFS, the nation’s largest minority-owned business

Technologies last month, I spoke briefly about lock out features. I asked the crew. "what is a lock out feature"? Too my surprise there was no raise of hands. I then explained that a lock out feature is a feature that you have on your device that the competitor does not have. However, there may be many different features that Canon may have and Ricoh does not. Your job is to drill down with the customer and find that "lock out feature" that the client is ecstatic about and can't be with out it

We all remember FAB right? For those of you that don't the what the acronym stands for. It'sFeature, Advantage and Benefit. Back in the eighties and nineties I can remember making a bullet list of all of the features for the Minolta copiers I sold. In the next column I would list the Advantage of the Feature to the client and then in the final column was the Benefit that was derived from those features. During the demonstration we would drill every feature, then the advantage and then the

Jay, We typically go after about any machine other than a Xerox. If someone wants us to service their machine and its not a complete piece of junk we will take it on and will get parts and supplies from dealers etc. until we can upgrade toone of our lines;Savin, Canon, or Samsung. We expect our reps to go out and take service agreements and we pay them the first months billing. Most don't like to mess with 30.00 agreements but they add up and eventually you find a big one. We had a rep who

We do almost the exact same thing... anything but Canon, Toshiba, Xerox. If I could get Reps tobring in 4 figure maintenance agreements, life would be spectacular!

news from Canon U.S.A., sign up for the Company's RSS news feed by visiting www.usa.canon.com/rss and follow us on Twitter @CanonUSA. ‡ Based on weekly patent counts issued by United States Patent and Trademark Office. Best Regards, Steve -- Steve Behm Vice President Sales, Americas ------------------------------------------------------------------ DocuWare. Join the Revolution in Filing Paper. http://revolution.docuware.com

presentment. “We work with a lot of print service providers, many of whom have been trying to make the jump to multi-channel communications,” said John Fulena, Vice President, Production Printing Business Group, Ricoh Americas Corporation. “We identified the struggles they are experiencing as they try to efficiently operate additional communication channels. For some of our customers, three times as many channels could mean three times as much work – so we see an opportunity to enhance components of our

'); googletag.enableServices(); googletag.display('ad-teads'); slotMachine.add('Teads', slot, 'ad-teads'); }); // ]] Hanania is responsible for expanding and evolving Xerox’s managed print services (MPS) portfolio of enterprise offerings and capabilities. He will also oversee the ongoing global strategy, deployment and direction of Xerox’s MPS business as it continues to help clients simplify how work gets done. “Joseph is committed

business through recurring revenue streams.” To register for this webinar click here . For more information on how Print Audit significantly lowers the cost and environmental impact of printing and photocopying, visit http://www.printaudit.com For information on Digitek’s Managed Print Services , contact Aaron Dyck at 888-353-0301 x 1196 or at adyck@digitek.com . About Print Audit Established in 1999 and headquartered in Calgary, Alberta, Print Audit’s mission is to help office equipment dealers

before they contact a salesperson, then as sales professionals we must place and position ourselves in the world they are now living in. Adapting to social selling platforms such as LinkedIn allow sales professionals to gain the attention of the new buyer in a competitive market. Social selling is the method in which sales people identify prospects, nurture them, share relevant information and generate a sales pipeline. This pipeline I like to refer to as the relationship funnel. According to

I've always learned the two terms separately: Net New Business: Placing an MFP into a new account that had no existing MFP Competitive Knockout: Displacing a competitor's MFP with your own Base Upgrade: Upgrading one of your current MFP's Base Net New: Adding a new MFP into one of your current accounts The terms would be based based on the department. So for your car dealer example, you would be an existing account for their service department but net new business for their sales department. If

We were staying away from Toshiba for a long time until we had a friend who could sell us parts, supplies, and give us manuals etc. those 4 figure contracts certainly do help. Seems few and far between but I'll take them when I can get them.

for their sales department. If you get paid higher percentages for competitive knockouts than base upgrades, I can imagine the frustration if your company tells you knocking out competitive MFP's in your existing account is not a knockout!! Amen to that Czech!

In my opinion, Net New is any revenue stream you did not previously have. Take over service of a competitor's equipment = Net New. Replace that machine purchased from a competitor with one of your own = Net New. Take over management of their print fleet or IT infrastructure = Net New. Replace those printers or computers, Net New. Time comes to renew those contracts at a lower or identical service payment= Upgrade. But, if their monthly payment increases, the difference between the old payment

I haven't installed it primarily because I prefer applications that are more manufacturer agnostic can be embedded in any compatible manufacturer's product that we sell or that may exist from a previous vendor. The only time I've proposed it was with a prospect that wanted single sign-on via HID card for advanced scanning, copy tracking secure print release. This can be done with Streamline NX Globalscan.

I was wondering if the subject of those customers who were acquired through service was going to come up, & Jason's comment is certainly "food for thought"... In his example, he brought on the service customer (with the obvious intention of upgrading them at the first opportunity) & the dealer gets a contract & machine sale that they otherwise wouldn't have. Sounds like net new to me. In my experience, though, most of these service to machine sale conversions are from customers...

of it And nuance told us they wouldn't sell us the product. The customer is going to throw Ricoh out the door when he gets word from them about the payment of back support Charges. It will be great when we sell them something as we will win the deal, nuance will lose out, and Ricoh will lose out. Mix of of ricohs and canons and they need to track copies, prints, and scans. With limited knowledge of my account is there anyone who can let me know the basics of the tracking and also if anyone has

computing technologies. 3DS' products and services disrupt traditional methods, deliver improved results and empower its customers to manufacture the future now. Leadership through Innovation and Technology •3DS invented 3D printing with its Stereolithography (SLA) printer and was the first to commercialize it in 1989. •3DS invented Selective Laser Sintering (SLS) printing and was the first to commercialize it in 1992. •3DS invented the ColorJet Printing (CJP) class of 3D printers and was the

document management systems such as printers , copiers and multifunction devices ; network integration services; and electronic presentation systems.As an office technology dealer, Global Imaging Systems sells products from various suppliers including Xerox . Xerox acquired Global Imaging Systems in 2007, and operates it as a wholly owned subsidiary within Xerox’s North American operations. About Xerox Xerox is a globalbusiness services, technology and document management companyhelping

Xerox and Samsung

5 Business Lessons the New Horizons Mission to Pluto Can Teach Us Posted on July 14, 2015 by Print Audit By West McDonald, Vice President of Business Development, Print Audit / Owner, FocusMPS Today marks an incredible moment in the history of humankind: The New Horizons spacecraft will finally reach Pluto, whizzing by at a blazing 30,800 miles per hour (49,600 kilometres/hour for the rest of the Space community!). It has already delivered some of the highest resolution images of our 9th

range of training and mentoring services. They choose me because I used to be a print buyer. Over my career I have received sales approaches from over 1,400 printing companies: I know what works and what doesn’t. I find this pitch works well with my prospects. But some people do not get the results they want from their elevator pitches. Here’s a key error to avoid with elevator pitches Many people make their elevator pitches too general. It’s best to focus on a specific type of prospect. You can’t

So, maybe we can make a string of these for many different copiers? I would say as we get them to post them here, since this string is for the HP T2500MFP, maybe more of us can chime in. This was stated by one of my prospects today about the T2500MFP. It is a pain the butt to replace the paper most annoying is the auto-dates, whenever there is an update (usually at night), the system unrolls the paper

We want to take an existing print stream. When it sends to the printer, multiple pages can only print on one side of the page, there is no duplex option. We would like to manipulate print stream to print duplex when seeing more than one page, in addition we would also want to have a staple command for multiple pages. Stethos can do this, however customer wants to see a video of the process! Stethos has nothing. Does anyone have any ideas? Art

Please if you can list your lines after casting your vote. Art

, including: partner profile financial and performance metrics customer profile team structure sales and marketing approach service, support, and operations metrics key performance benefits “As the managed services landscape reaches maturity in many markets, we continue to see a demonstrated need for measurable best practices and benchmarks built on real-world results by recognized leaders in managed print and document services,” said Ken Stewart, vice president of services for Photizo Group. “These MPS

-channel' approach supports all of these activities on a single platform. Epson TM-T88V Epson's mobile POS-friendly TM-T88V is a fast, reliable and easy to configure POS thermal printer that supports all the leading mobile operating systems including iOS, Android and Windows. It features fast printing up to 300mm/second, multiple ease-of-use features, dual interfaces and print options that reduce paper usage up to 30%. Epson Mobilink P20 Epson's Mobilink P20 is an ultra compact 2" receipt

Why not Print Audit??? Have you looked into them?

Thank you both. I will check into them. We have never really been strong with software selling (hate that term solution) but have recently come across more clients wanting some type of Doc Mgt system or in this case a bill back system.

Jason, there is also http://www.nqueue.com/ , one of our P4P members went to work for them awhile back. They play in the legal market for all MFP's, just not sure of their pricing. Personally, I'm a fan of Print Audit for two reasons, simple software with excellent support. In addition to their sponsorship here. Art

I would also recommend Print Audit since their embedded client is compatible with most manufacturers, including single-function printers with touch screens. Additionally, they have a simple process for getting client billing info into numerous practice management systems.

Jason H, You can get great support for ACDI (A Value added reseller out of Arkansas). They can do the install remotely with one of your people on site. Canon recently released their embedded Papercut MEAP app. Here is their Web site. http://www.acd-inc.com Hope this helps, Vince

http://industryanalysts.com/xe...amp;utm_medium=email Interesting, I didn't see this coming. Have known Tom for several years now and I'm...

Capture the Magic district event ( www.bta.org/BTAWestEvent ), hosted by BTA West. Attendees to the workshop will receive free registration to Capture the Magic. Successful BTA dealers use their service departments to maintain profit margins as new equipment sales margins decline. FIX, BTA's popular service workshop, teaches attendees how to compute the cost of the service labor hour (service burden rate) and improve overall service department profitability. Workshop instructors Ronelle Ingram and

Electronics For Imaging (EFI) has acquired privately held Matan Digital Printers, a provider of technologies for super-wide-format display graphics and other industrial printing applications. “This acquisition gives EFI an even broader range of products to help our customers capture important opportunities in super-wide-format display graphics printing,” said EFI CEO Guy Gecht. “Matan’s strong RD capabilities will further accelerate EFI’s inkjet innovation, while filling a key spot in EFI’s