A Ricoh Dealer I know of would not participate in their rewards program for the very same reason. You had to fill in all the customer info when you reported a sale. Then your credit card would get bonus money put on it. Not sure if that is over with now. I lost a lot of money in rewards but I understood their reluctance to give Ricoh their customer data base! They simply would not trust that Ricoh Direct Reps would not walk into their customer's offices trying to sell equipment.
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