There was a recent Print Audit thread on Linkedin that asked "What are your Office Traditions"?
Sales Genie
I responded with one about our Sales Genie. I started the the Sales Genie thing when I came back from the Photizo Transform Conference in May of this year. Not a long tradition, but you've got to start somewhere.
While at the airport waiting on another delayed flight I visited one of the Southwest themed gift shops at Sky Harbor. I was able to pick up something for the wife and then I caught sight of a cool looking handcrafted Native Indian Hopi Doll.
I bought the doll and brought it back to the office. Now I'm not one to believe in superstitions but named it our Sales Genie. Sometimes it's good to have some luck, right? Thus if you're looking or need for a little bit of luck then you might pay the Sales Genie a visit and say a few kind words. Me, I'm a firm believer that luck is for rabbits!
We have it sitting on the front counter and for the last month or so we would give it a rub or two before we went on appointments.
When I get into the office on Monday I'm going to burn the son of bitch because sales have been horrible for the last 30 days since I got back from Phoenix.
The Rookie Cold Call
We have another tradition to break in the new reps. Mind you this one is pretty cool and I've been using for years.
We'll make up a legit lead sheet and give the phone number, address and contact info for the name of a local zoo. In this case we use the Turtle Back Zoo.
The contact person can be one of two people. " Call and speak to Mr. Gee Raft or Ms. Eli Fant.
I tell you, if you haven't done this you've got to do it.
We do it when we're all in the office, and it's a riot. On one occasion we had the rep ask for Mr. Gee Raft. I would then tell the rep to keep the person on speaker so we can coach you. Of course there was no coaching to be done, just us listening for when our rep asks for the contact.
"I'm sorry there is no Gee Raft that works here" our rep stated, "Well Mr. Gee Raft called our office and left a message that he was interested in a copier and to call", with that the secretary gets it and blurts out "very funny", our rep went with, "I'm not trying to be funny but just asking to speak to Mr. Gee Raft", the secretary then states to the rep, "do you realize who you're calling a zoo?" and "don't you get it"? W
With that the rep finally got it and hung up. We had a great laugh all afternoon that day! Who says you can't make work fun!
-=Good Selling=-
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