February 7th, 2021
MSP. IT & MSSP Industry Notes
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Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.
Hyland Software sheds over 100 employees
- Hyland Software, headquartered in Westlake, OH, announced it will lay off around 140 employees
- part of a "multi-year strategic initiative to build a cloud-first platform for the future while supporting our customers’ success today."
- All of the layoffs came from Hyland's product delivery team.
- Employees interview stated that the move "came out of left field" in a recorded Zoom message to those working from home
- Some are claiming that it is outsourcing technologist jobs to countries of India and Poland
- "This has shaken up the culture of Hyland and absolutely compromised our trust in the company," one employee told local magazine.
Buda, TX Managed IT Support Remote Work Consulting Technology Services Launched
- Launches updated work from home IT support services, including remote access, cloud services, VPN, and VoIP solutions
- Stradiant offers Managed IT services and based in Austin, Texas
HashiCorp Expands Managed Services Offerings
- Announced the general availability of its Consul service mesh as a managed service on the HashiCorp Cloud Platform (HCP) along with a beta release of a managed instance of HCP Vault
- HCP Vault, a secrets management platform, on HCP
- HashiCorp plans to make its managed services available on all the major cloud platforms
CyberSheath Launches Managed IT Services for Defense Contractors Leveraging Microsoft ...
- Launched its Managed IT Services for Defense Contractors to ensure compliance with the new cybersecurity standards for commercial contractors of the United States government
- Managed services include a Shared Security Compliance Framework to ensure compliance for both DFARS Clause 252.204-7012 / NIST SP 800-171 and the new DFARS 252.204-7019-7021 CMMC requirements
- "Any defense contractor that fails to comply with the CMMC will not be doing business with the DoD moving forward as the DoD now prevents non-compliant contractors from participating in DoD contract awards," said Andy Shooman, COO at CyberSheath Services Internationa
IBM Gifts $3M to Boost School Cybersecurity
- Reported on SDXcentral.com
- Will award $3 million in grants to help public schools boost their cybersecurity efforts
- Grants, valued at $500,000 each
- Will go to six school districts
- School districts can apply for the grant through March 1 at IBM.org, and IBM will announce the recipients shortly after
Cloud Managed Services market grew at USD 62.4 billion in 2020 and is expected to grow at a ...
- Rising demand for cloud managed services among small and medium scaled businesses for managing their application and storing data is the major driver of the market growth
Focus Technology Completes MSP Verify Certification with SOC 2 Type 2 Audit
- Announced that it has successfully completed the MSPAlliance's MSP Verify Program (MSPCV) certification and SOC 2 Type 2
- The MSPCV is based on the ten control objectives of the Unified Certification Standard for Cloud & MSPs (UCS) and is the oldest certification program for cloud computing and managed services providers
- The UCS consists of ten control objectives and underlying controls that constitute crucial building blocks of a successful managed services (and cloud computing) practice
ShelterZoom's DocuWalk and Humanity 2.0 Sign Strategic Partnership to Power Impact Initiatives ...
- Announced today it has signed a strategic public-private partnership with Humanity 2.0, a Non-Profit (Non-Government Organization)
- Partnership will support and power Humanity 2.0's impact programs by providing a dynamic and secure document management solution that handles, processes and distributes participating entities documents and agreements to all engaged collaborators
- Platform is expected to launch in March 2021
- ShelterZoom, creator of DocuWalk, provides blockchain-based SaaS software that underpins the daily operations of businesses around the world
Printers/MFPs are security threat report
Research published by RiskRecon Cybersecurity
- Exposed IoT (Internet of Things) connected network devices that could be exploited by hackers. The following unprotected devices found:
- Cameras = 54%
- Management interfaces = 29.6%
- Printers/MFPs = 15.9%
- Network devices = 0.4%
- TV tuners = 0.1%
IntelliChief Presents "AP Automation for Oracle EBS: A Proven Methodology for Success" for ...
- Join us on February 23rd at 4 p.m. EST for AP Automation for Oracle EBS: A Proven Methodology for Success, where our automation experts will explore the pain points that you should consider to develop an actionable plan for automating in 2021.
Entrust to Provide High-Assurance Digital Signature Workflow with Sysmosoft Partnership
- Announced that it has partnered with Sysmosoft, a provider of secure solutions for digital processes
- To provide a comprehensive solution for digital signature management
- Agreement, the Sysmosoft document signing workflow is available as an add-on to Entrust digital signing solutions.
FileTrail Expands North America Account Management Team to Support Growth in Law Firm ...
- Announced that the company has hired legal technology industry veteran Bill Belmonte as a senior strategic account manager
- Belmonte is responsible for supporting FileTrail customers in New York City and the Northeastern United States
- “The past year was especially demanding for IT and operations teams who rose to the challenge of maintaining business continuity in the face of a global pandemic.” Stated Belmonte
Claranova: Dropbox Selects Soda PDF in Its New Applications Platform Dropbox App Center
- vanquest, the Claranova group’s (Paris:CLA) Software editing division, partners with cloud storage specialist Dropbox to provide its customers with its document management solution Soda PDF in the new software tools platform, Dropbox App Center
Beachhead Solutions Rebrands Platform to BeachheadSecure™ as its Device and Data Security ...
- Announced its core platform has been renamed BeachheadSecure
- Formerly SimplySecure, the BeachheadSecure branding will offer greater alignment and clarity as the company builds out its product suite to incorporate new risk mitigation and remote access control features
Cybersecurity
- Cybersecurity companies, Mimecast and Qualys both admitted being hit by the SolarWinds attack.
- The FBI announced it has arrested Kirili Victorovich Firsov for allegedly running a Dark Web site for selling stolen info
- While a resident of Moscow, Russia, was caught while in the John F. Kennedy airport in New York
- Facing 10 years in prison and $250,000 fine
- The FBI announced it has seized websites on the Dark Web that were associated with the Netwalker ransomware.
- Teespring Inc., headquartered in San Francisco, CA, notified 8.2 million customers that their info was exposed after ransomware attack.
- Tennessee Wesleyan University notified an unknown number of students that their info was exposed after ransomware attack.
- Haywood County School District of North Carolina notified an unknown number of students that their info was exposed after ransomware attack.
- Rady Children’s Hospital of San Diego, CA was sued by 20,000 patients after their PHI was exposed due to ransomware attack.
- Google’s Threat Analysis Group published report warning security researchers that they are being targeted by hackers in North Korea.
- Sophos Security published report warning that hackers are spreading the Nemty ransomware by using deceased staff accounts.
- PhishLabs Cybersecurity is reporting that there is a sharp increase in the amount of attacks using Emotet ransomware.
- Tampa Bay Breast Care Specialists, part of AdventHealth Medical Group of Florida, notified an unknown number of patients that their PHI was exposed after cybersecurity incident.
- Oregon Heart Center and Salem Clinic of Oregon, both notified an unknown number of patients that their PHI was exposed after its printing and mailing vendor, Metro PreSort, was hit by ransomware.
- Tenable Cybersecurity published report that stated that almost half of all healthcare data breaches are now caused by ransomware.
- Einstein Healthcare Network of Pennsylvania notified an unknown number of patients that their PHI was exposed after email phishing incident.
- Roper St. Francis Healthcare of South Carolina notified 189,761 patients that their PHI was exposed after email phishing attack.
- Citrix Systems Inc., headquartered in Fort Lauderdale, FL, agreed to pay $2.275 million to settle lawsuit filed against company by current and former employees after data breach.
- The IRS announced that one of its agents, Bryan Cho, was indicted by a Brooklyn, NY federal court with stealing info from citizens who filed tax returns.
- Secureworks published report on insider-caused breaches:
- 53% of companies surveyed admitted an insider breach in past 12 months
- 23% of insider attacks were malicious
- Palfinger Group, with North American headquarters in Tiffin, OH, notified an unknown number of employees and customers that their info may have been exposed after ransomware attack.
- Westrock Company of Atlanta, GA, notified an unknown number of customers that their info was exposed after ransomware attack.
- Bonobos Clothing, headquartered in New York City, NY, notified an unknown number of customers that their info was exposed after ransomware attack.
- Georgetown County government of South Carolina notified an unknown number of citizensthat their info was exposed after ransomware attack.
- Florida Healthy Kids Corp. of Tallahassee, FL notified an unknown number of patients that their PHI was exposed after a cybersecurity incident.
- Crisp Regional Health Services of Cordele, Georgia has notified an unknown number of patients that their PHI was exposed after ransomware attack.
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