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MSP, MSSP & IT Industry Notes for November 26th, 2023

 

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November 27th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Xerox enters into a first lien term loan credit

  • Xerox secured a $550m first lien term loan after buying Carl Icahn's shares.
  • The loan repays previous bridge loans and is supported by guarantees and asset security.
  • Major financial institutions arranged the loan, with terms until November 2029 and variable amortization rates.
  • Xerox's $542m purchase of Icahn's shares was initially financed through a new debt facility.
  • Xerox shares varied from $16.01 in September to a low of $12.10 in late October, recently closing at $13.62.
  • Xerox skipped Drupa 2024 but attended the Printing United Expo in Atlanta last month.

SonicWall Acquires Managed Detection and Response Services Tailor-Made for MSPs/MSSPs

  • SonicWall has acquired Solutions Granted, Inc., bolstering its cybersecurity offerings for MSPs with SOCaaS, MDR, and tailored managed services.
  • aligns with SonicWall's aim to empower partners with cost-effective threat defense solutions and automated services.
  • Leaders emphasize the need for MDR and integrated threat protection, catering to today's cybersecurity demands.
  • The combined services aim to provide automated threat identification across diverse customer environments, leveraging AI for efficacy

Cybersecurity Notes

  • Homeland Property Management Inc., headquartered in Kentucky, notified “hundreds of thousands” of tenants that their info was exposed after cyber attack.
  • Jeffco Public Schools of Colorado notified 90,000 students that their info was exposed after recent cyber attack.
  • Booking.com notified an unknown number of customers that their info was exposed after cyber attack.
  • Butte School District of Montana notified an unknown number of students that their info was exposed after ransomware attack.
  • Henry County Public Schools of Georgia notified an unknown number of students that their info was exposed after cyber attack.
  • Pacific Union College of California notified 56,041 students that their info was exposed after cyber attack.
  • Pulaski County Public School District of Virginia notified an unknown number of students that their info was exposed after cyber attack.
  • Decatur Independent School District of Illinois notified an unknown number of students that their info was exposed after cyber attack.
  • Beaverton Public School District of Oregon notified an unknown number of students that their info was exposed after cyber attack.
  • Butler County Government in Pennsylvania notified an unknown number of citizens that their info was exposed after cyber attack.
  • Intel Corp. announced new security vulnerability, named “Reptar”, in CPUs in desktop PC, mobile devices and some servers, and has issued a patch.
  • AMD Corp. announced new security vulnerability, named “CacheWarp”, in CPUs in desktop PC, mobile devices and some servers, and has issued a patch.
  • Financial Asset Management Systems, headquartered in Atlanta, GA, notified 164,796 patients that their PHI was exposed after data breach.
  • Southeastern Orthopaedic Specialists of Greensboro, North Carolina notified an unknown number of patients that their PHI was exposed after cyber attack.
  • St. Bernards Healthcare of Jonesboro, Arkansas notified an unknown number of patients that their PHI was exposed after cyber attack.
  • The Harris Center for Mental Health of Houston, TX notified 599,367 patients that their PHI was exposed after ransomware attack.
  • Truepill, aka Postmeds, headquartered in Hayward, CA, notified 2.36 million patients that their PHI was exposed after cyber attack.
  • Sutter Health of Sacramento, CA notified 845,000 patients that their PHI was exposed after ransomware attack.
  • Crystal Run Healthcare of Wallkill, NY notified an unknown number of patients that their PHI was exposed after cyber attack.
  • Otsego Memorial Hospital of Gaylord, Michigan notified an unknown number of patients that their PHI was exposed after cyber attack

CrowdStrike Brings AI-Native Cybersecurity to Small Businesses

  • CrowdStrike introduces Falcon Go, AI-driven cybersecurity solution tailored for small and medium businesses (SMBs)
  • Falcon Go aims to bridge the gap in cybersecurity defenses for SMBs
  • To mark its debut on Amazon Business, Falcon Go is offered at a reduced price during the Black Friday, Small Business Saturday, and Cyber Monday shopping weekend.
  • CrowdStrike sees Amazon Business as a crucial channel to reach millions of SMB buyers

directprint.io to showcase serverless printing at CITE 2023

  • Gathering CTOs, Directors of Technology, educators, administrators, and superintendents
  • event will take place in Sacramento, CA at the SAFE Credit Union Sacramento Convention Center between November 27 and 30
  • cloud-based print management's impact on simplifying school and district printing infrastructure
  • Supports 5,000+ printer models via Google Workspace and Microsoft 365

MSSP Alert Names CISO Global to 2023 Top 250 Managed Security Services Providers List

  • secures a spot on the esteemed MSSP Alert Top 250 Managed Security Services Providers list for 2023
  • Chosen for growth, innovation, and market impact
  • CISO Global's inclusion among the top 250 MSPs highlights its dedication to delivering cutting-edge security services globally
  • CISO Global, based in Scottsdale, Arizona, offers managed cybersecurity and compliance provider

Four Inc. Launches MSP Acceleration Program for Public Sector

  • announce the launch of the MSP Acceleration Program for Public Sector
  • Supporting MSPs in expanding within the government market
  • MSP Acceleration Program for Public Sector is a comprehensive support system tailored to the unique needs of MSPs
    • Tailored Contract Access: MSPs will have access to a portfolio of government strategic IT sourcing vehicles covering a vast majority of the federal, state and local agencies.
    • Expert Guidance: MSPs gain access to a team of seasoned professionals with a deep understanding government procurement processes and regulations. This guidance includes assistance in proposal development, compliance, and navigating the government contracting landscape.
    • Cybersecurity Compliance: Recognizing the critical role of cybersecurity in government contracts, this program equips MSPs with resources and training to meet the highest standards of security compliance required by the government.
    • Strategic Networking Opportunities: This program fosters valuable connections with key stakeholders in the public sector, creating avenues for collaboration and contract opportunities. MSPs will have access to Four Inc.’s extensive partner, manufacturer, and government network.
    • Dedicated Support: A dedicated account manager will be assigned to each participating MSP, providing personalized assistance in identifying opportunities, and potential networking connections.

Four Inc. Launches MSP Acceleration Program for Public Sector

  • Many companies flooded workplaces with tools for efficiency but didn't match them to employee needs, causing a mismatch.
  • Before heavy IT investments, organizations need clear success markers based on historical and real-time data.
  • Contextual insights are crucial to understand tech impacts, enabling better planning for growth, mergers, and updates.
  • IT leaders now connect tech issues to the bottom line, improving strategic planning by quantifying IT's monetary value.
  • Improved digital platforms help companies quickly measure and fix tech issues affecting employee productivity.

Atos set to continue delivering hybrid cloud and core infrastructure services for public healthcare in Western Australia with 5-year contract renewal

  • renews a 5-year, A$242M contract with WA Health’s Health Support Services (HSS) focusing on managed services, hybrid cloud, and infrastructure
  • delivers technology for digitalizing health records in Western Australia, maintaining high healthcare standards
  • Atos and HSS worked on transitioning and digitalizing WA Health ICT systems, involving private and managed public cloud services

Radware Signs Managed Security Service Provider Reseller Agreement with Feenix ...

  • signs MSSP reseller agreement with Feenix Communications Limited in New Zealand
  • Radware offers Cloud App Protection, Cloud DDoS Protection, and DefensePro® DDoS Protection tailored for various environments
  • Feenix becomes an MSSP reseller, combining Radware's security with their network solutions
  • Feenix provides secure network services; Radware empowers global enterprises.

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

Arlington IT firm announces second merger

  • Reported on arlnow.com
  • C3 announced its merger with Ingalls Information Security, a company based in Woodworth, Louisiana
  • consolidation aims to strengthen the company's position as a leader in the competitive IT solutions landscape

EY announces strategic alliance with BlueVoyant to help enterprises successfully deploy and effectively run Microsoft 365 E5 advanced security tools and solutions

  • announces a strategic alliance between BlueVoyant, a cyber defense company
    • Provides strategy, architectural design and implementation of cybersecurity remediation and managed services
    • Helps counter threats, manage vulnerabilities and reduce risk levels for enterprises and their vendor ecosystems
    • Streamlines cybersecurity program management using unified Microsoft software solutions and business platforms

Hospital admits its printers/MFPs were hacked

Tri-City Medical Center of Oceanside, California, announced it was hit by a cyber attack

  • During attack; “a note printed out of very printer at the same time and then everyone was running around shutting off printers”, according to article in San Diego Union Tribune newspaper
  • 100 employees were apparently laid off as a result of the attack
  • Has not yet stated how many patients had their personal medical info (aka PHI or protected health information) stolen as a result of ransomware attack by hackers
  • (did not state what brand of printers and MFPs that hospital uses)

FileHold Enhances Document Management System with New Features

  • Advanced full-text search for faster document retrieval
  • A user-friendly interface catering to diverse technical skills
  • Scalability to suit businesses of all sizes
  • Praised by consultants for scalability and user-friendliness
  • Commitment to comprehensive document management prioritizing security and efficiency

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