MSP, MSSP & IT Industry Notes
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June 11th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
Atlantic Tomorrow’s Office Acquires ACP Technologies: A Strategic Move for Greater Success!
- recently acquired ACP Technologies, a provider of managed IT and cybersecurity services
- amount for which Atlantic has acquired ACP Technologies remains undisclosed
- Atlantic, Tomorrow’s Office was founded in 1959 as Atlantic Photocopy
- ACP Technologies was founded in 1997 with its headquarters located in West Seneca, New York
- Reported on compsmag.com
Options Named Microsoft Solutions Partner for Security
- announced its achievement of Microsoft Solutions Partner designation for Security
- Options Technology is the No. 1 provider of IT infrastructure to global Capital Markets firms, supporting their operations and ecosystems
- In 2019, Options received investment from Boston-based Private Equity Firm Abry Partners
Oosha rebrands as Access Managed Services and announces plans to grow team by a fifth
- UK legal IT managed service provider Oosha, has rebranded Access Managed Services and announced that it is set to grow its team by a fifth
- Also announced that it is set to grow its team by a fifth
- was acquired by Access Legal in 2021
Cybersecurity Notes
- Albany ENT & Allergy Services of New York has notified 224,486 patients that their PHI may have been exposed after ransomware attack.
- Cleveland Clinic notified an unknown number of patients that their PHI was exposed after one of its medical billing vendors, MedInform of Ohio, was hit by ransomware.
- Idaho Falls Community Hospital notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Mountain View Hospital of Idaho notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Managed Care of North America, aka MCNA Dental, headquartered in Fort Lauderdale, FL, notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Sports Warehouse, an online sporting goods retailer, will pay $300,000 to settle lawsuit alleging negligence after a breach exposed info on 1 million consumers.
- Marshall Information Services, aka Primary Solutions Inc. of Ohio, notified 7,456 patients that their PHIP was exposed after ransomware attack.
- Anchorage School District of Alaska notified all employees that their PHI was exposed after a laptop computer was stolen.
- Enzo Biochem of Farmingdale, NY, notified 2,470,000 patients that their PHI was exposed after cyber attack.
- Medford Radiology Group of Oregon notified an unknown number of patients that their PHI was exposed after cyber attack.
- Clarke County Hospital of Osceola, Iowa notified 28,003 patients that their PHI was exposed after recent cyber attack.
- Vascular Center of Intervention in Fresno, CA notified an unknown number of patients that their PHI was exposed after cyber attack.
- Toyota notified 260,000 car owners that their info was exposed after cloud storage data leak.
Kinetik Information Technology offers an array of IT and Managed Services to elevate businesses
- announces that they offer a comprehensive range of IT and managed services.
- Microsoft partner since 1993
CyberCatch Announces Sales Distribution Partnership with Lanetco, Leading Canadian ...
- Announced a a sales distribution partnership with Lanetco, a leading Canadian Managed Services Provider (MSP)
- Lanetco specializes in serving small and medium businesses, not for profit organizations and trade associations and provides a full suite of IT services
- CyberCatch Holdings, Inc. (TSXV:CYBE) is a cybersecurity company that provides a proprietary, artificial intelligence-enabled (AI) Software-as-a-Service (SaaS) solution that enables continuous compliance and cyber risk mitigation
Lock in on Cyber Security with ARCOA
- ARCOA, data security is a critical part of what we do
- every item received, we adhere to NIST 800-88 procedures
- strict protocols to overwrite information render all data permanently removed and unrecoverable
US Dept of Homeland Security bans the import of Lexmark
- U.S. has blocked the import of goods made by Chinese laser printer maker Ninestar, majority owner of U.S.-based Lexmark International
- over the company’s alleged use of forced labor tied to China’s Xinjiang region
- Goods from Ninestar and eight Zhuhai, China-based subsidiaries will be restricted from entering the U.S. as of Monday because of the “companies’ participation in business practices that target members of persecuted groups” including Uyghurs, the U.S. Department of Homeland Security said
Lead for ManagedIT Services (50 workstations) (click link)
- The Organization is soliciting proposals from qualified firms and proprietors for the management of information technology services to sustain and enhance the operations and services of the Organization
- Vendors are encouraged to provide as much detail as possible in this proposal regarding their capability and
- expertise, scope of services, and approach to protecting and securing the technology used by Organization
- users
High Wire Promotes Susanna Song to Chief Marketing Officer
- has promoted Susanna Song from VP of marketing and communications to the new position of chief marketing officer (CMO)
- she will oversee all corporate communications for driving brand awareness and lead generation
- coincides with the company’s launch of a new digital marketing and brand awareness campaign to be led by Song
- Song is the creator, producer and co-host of The Cybersecurity Simplified Podcast, which last year logged more than 100,000 downloads, drew listeners from more than 100 countries, and ranked in the top 5% of most podcasts shared globally on Spotify. She is also co-host of The Working CEO Podcast
M7 Services Selected by N-able as a Super Elite Partner
- has been selected as a Super Elite Partner by N-able, the purpose-built technology partner for managed services providers (MSPs)
- new designation distinguishes M7 Services as an MSP leader in the global IT channel
- To select MSP Super Elite members, N-able carefully evaluated thousands of its MSP partners worldwide on a range of criteria, including: a company's overall size and service model; its consecutive growth and profitability; the number of IT devices proactively being managed using RMM; the productivity of a company's technicians, and its ability to deliver exceptional business value to its customer base
- M7 Services is a provider of managed IT services and solutions for the hospitality industry
New CRITICALSTART® Managed XDR Reduces Cybersecurity Risk Through Improved ...
- announced the release of its new Managed Extended Detection and Response (XDR) offering
- unifies Critical Start's award-winning MDR service with a cloud-delivered collection, storage, and search platform for security-relevant log sources
- new service provides proactive defense that reduces the risk of a breach by bringing together threat prevention, detection, and response to thwart and mitigate threats before they cause damage
directprint.io to showcase the benefits of cloud print management at ISTELive 23
- announce it is attending ISTELive 23, which takes place at the Pennsylvania Convention Center, Philadelphia, between June 25 to 28
- io education strategy team will be on hand at the Edtech event of the year, to demonstrate how easy it is to remove reliance on cost and energy-intensive print servers and instead leverage a serverless infrastructure to centrally manage printing devices and printing
- io is a Chrome Enterprise Recommended partner, and specializes in print management for Chromebook
Pacific Office Automation Named 2023 MSP Partner of the Year by Arctic Wolf
- has been named Arctic Wolf’s Managed Service Provider Partner of the Year for 2023
- recognizes the company’s commitment to improving its customers' cybersecurity posture through a strategic partnership with Arctic Wolf
- Arctic Wolf is a leader in security operations and the pioneers behind one of the largest cloud-native security operations platforms in the world
- Pacific Office Automation (POA) is a privately held office technology company headquartered in Beaverton, Oregon
Kodak Alaris increases scanner distribution
- Announced that it has signed up CoCre8 Technology Solutions
- Will distribute scanners, capture software and professional services
Square 9 Softworks Releases Guide to Master OCR to Strengthen Document Capture Investment
- recently released a guide for those considering OCR and Document Capture solutions for their organization
- “Your Guide to Mastering OCR” aims to provide insightful strategies for capturing documents based on an organization’s needs
- You can view Square 9’s OCR Guide for yourself here: https://info.square-9.com/ocr-guide
PrinterLogic has security issues
Security Week magazine published article how researchers at Seek of Australia found multiple security vulnerabilities in PrinterLogic’s enterprise management printer solution
- The 18 vulnerabilities supposedly cloud allow hackers to:
- Bypass authentication
- Inject code
- Expose credentials
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