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MSP, MSSP & IT Industry Notes for July 24th, 2023

 

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July 24th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

PEI Named Top U.S. Managed Services Provider for the Third Year in a Row

Asia Pacific Sees Rising Demand for Managed Services as Cloud Spending Continues to ...

  • Asia Pacific ISG Index™, which measures commercial outsourcing contracts with annual contract value (ACV) of US $5 million or more
  • shows second-quarter ACV for the combined market (both cloud-based XaaS and managed services) fell 18 percent versus the prior year, to US $4.0 billion, dragged down by a sharp and continuing decline in the XaaS segment

River City Data Announces Affordable Document Digitization and Storage Solutions For ...

Introducing DocGPT: Revolutionizing Document Management and AI Integration

  • web application that marries advanced AI capabilities with a robust PDF editor and secure document cloud
  • users can ask any question, generate unique content, and enjoy an innovative chat functionality, all centered around their PDF documents

Cybersecurity Notes

  • Gates Corporation, headquartered in Denver, CO, a fluid power transmission manufacturer, notified 11,090 people that their info was stolen after a ransomware attack
  • The Town of Jackson, Ohio, notified an unknown number of citizens that their info may have been exposed after a cyber attack
  • Microsoft published warning that Russian hackers are actively exploiting security vulnerabilities in Windows and Office software
    • Possible remote code execution to launch ransomware
  • Politico magazine is reporting that the number of patients who have had their PHI exposed as of today, is as many as the entire year of 2022, or over 52 million
  • edgeMED Healthcare Software of Boca Raton, FL, provider of revenue cycle management solutions, notified an unknown number of patients that their PHI was exposed after cyber attack
  • Limbach Facility Services, headquartered in Warrendale, PA, a construction/engineering firm, notified 1,392 current and former employees, that their info was exposed after cyber attack
  • Johns Hopkins Health System of Baltimore, MD has been hit by large lawsuit, alleging negligence after PHI was stolen during ransomware attack
  • Partnership Health Center of Missoula, Montana notified 8,331 patients that their PHI was exposed after email phishing attack
  • South Suburban Surgical Suites of Munster, Indiana notified 5,340 patients that their PHI was exposed after email phishing attack
  • LockBit ransomware gang claims to have stolen PHI from:
    • Panorama Eyecare in Colorado
    • Eye Center of Northern Colorado
    • Denver Eye Surgeons of Colorado
    • Cheyenne Eye Clinic & Surgery Center of Wyoming
    • 2020 Vision Center of Colorado
  • Kansas Medical Center notified an unknown number of patients that their PHI was exposed after ransomware attack
  • Lansing Community College in Michigan notified 757,832 students that their info was exposed after a FERPA cyber breach
  • D’Youville University of Buffalo, New York notified an unknown number of students that their info was exposed after FERPA cyber attack
  • QuickBlox, a provider of telemedicine solutions, headquartered in Holburn, England, notified millions of patients in the U.S., that their PHI may have been exposed after a cyber attack
  • East Houston Medicine and Pediatric Center of Texas will be notifying an unknown number of patients that their PHI was exposed after 200 boxes of printed paper medical records were left behind in a storage unit that was sold

Use a tax prep firm? You may be exposed

  • A US Congressional probe, led by US Senator Elizabeth Warren, is accusing 3 firms of exposing personal financial info of “tens of millions” of taxpayers in the U.S.
  • “On a scale from 1 to 10, this is a 15”; stated David Vladeck, former consumer protection chief at the FTC
    - Firms involved are:
    • H&R Block
    • Tax Act
    • Taxslayer

Malware in MS Office Documents

Fortinet Security published warning about the LokiBot hacking gang embedding malicious macros within Microsoft Office documents

  • The macros drop the LockBot ransomware onto victim’s systems
  • Allows hackers to control and collect sensitive information

Lock in on Cyber Security with ARCOA

  • ARCOA, data security is a critical part of what we do
  • every item received, we adhere to NIST 800-88 procedures
  • strict protocols to overwrite information render all data permanently removed and unrecoverable

Verinext Named Commvault Managed Services Partner of the Year

  • named Verinext Commvault Managed Services Partner of the Year for 2023
  • award recognizes Verinext for being the fastest growing Metallic SaaS managed service provider (MSP) of 2023
  • award was presented during the Commvault Partner Summit where the company unveiled Commvault's 2023 Americas Partners of the Year awards
  • Verinext delivers transformative business outcomes through technology and services

Fax solution vendor offers new feature for HC

etherFAX, headquartered in Holmdel, New Jersey, is provider of fax solutions for the healthcare vertical

  • announced new email fax feature for Google Workspace users
  • provides HIPAA compliant solution
  • announced new slogan; “off ramp from fax, the on ramp to interoperability”
  • pricing not announced

Conterra Networks Launches State-of-the-Art Managed LAN Service Powered by ..

  • announce the launch of its state-of-the-art Managed LAN service, fortified by a strategic partnership with Fortinet®
  • collaboration combines the expertise of both Conterra Networks and Fortinet to deliver networking infrastructure that prioritizes performance, security, and scalability
  • Conterra Networks is one of the largest remaining independent broadband infrastructure companies in the United States based on its optical fiber and fixed wireless network assets and annual recurring revenues

Ricoh partners with Cisco for MFP security

sign strategic alliance to “empower digital workplaces”

  • will jointly develop solutions that deliver simpler and more secure environments across three layers (cloud, network and device) to promote digital transformation and improve productivity
  • Ricoh MFP Smart Integration and Cisco's cloud security solutions will connect using Cisco Meraki, a cloud-based network management solution
  • Will include Cisco's information leakage prevention/detection and other advanced authentication features
  • will support processes that require higher levels of security

IT Solutions Consulting Acquires Umbrella Managed Systems, Leading Midwest IT Solution Provider

  • announce the acquisition of Umbrella Managed Systems. Based in Kansas City, Missouri
  • Umbrella is a managed service provider (MSP) renowned for its IT support, cybersecurity and cloud solutions and healthcare sector expertise
  • addition is IT Solutions' seventh acquisition and third within nine months

directprint.io adds new functionality to its SaaS platform

  • Cloud ISV directprint.io has added advanced printer monitoring capabilities to its serverless print management platform
  • new feature, which is available as an optional extra, is designed to reduce printer downtime and help admins stay ahead of print-related support tickets
  • io is a feature-rich, transparent SaaS offering that allows users to quickly and effectively deploy, secure, control and track print management

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