MSP, MSSP & IT Industry Notes
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July 10th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
IT professionals required to do more with less as security threats remain major concern
- Recent Logicalis 2023 CIO Survey
- 2023 Challenges
- 47% of respondents identify security threats as their biggest challenges in 2023
- 46% of technical skills and resourcing
- Outsourcing IT and managed services
- 74% expect to increase spending this yea
- Economy concerns
- 36% cite budgetary pressure
- percentage of respondents expecting a decrease in their IT budgets has risen from 16% in 2022 to 25% in 2023
Rackspace Technology Partners with C2C Global, the Largest Online Google Cloud ...
- announced that it has entered into a new partnership with C2C Global
- C2C Global is the largest worldwide community of Google Cloud users
- The C2C community is the most sought-after space for Google Cloud customers to find connections, generate leads, and expand their relationships with customers and Googlers
- announced the acquisition of ThreeTwoFour
- ThreeTwoFour is an information security and technology risk management service provider
- Node4 fully owns its own a network of data centres, points of presence
Cybersecurity Notes
- American Airlines and Southwest Airlines have both notified thousands of their pilots that their personal info was exposed after cyber attack on vendor, Pilot Credentials
- Microsoft published warning about hackers aiming their efforts at devices running Linux systems that have Internet access
- Joseph James O’Connor, aka PlugwalkJoe, was given a 5 year prison sentence for his involvement in a hacking group that netted $794,000 from TikTok users.
- Suncor Energy notified an unknown number of gas stations that customer info may have been exposed after cyber attack.
- Community Health Systems (CHS), headquartered in Franklin, TN, is facing another lawsuit claiming negligence, regarding a breach that exposed PHI of 1 million patients across the U.S.
- The C10p ransomware group claims to have stolen info from:
- Shell Oil
- Siemens Energy
- Schneider Electric
- UCLA
- Sony Corp.
- Ernst & Young
- PricewatersCoopers
- Cognizant
- Kirkland & Ellis Law Firm
- K&L Gates Law Firm
- iHealth Solutions of Louisville, Kentucky received a $75,000 HIPAA fine for exposing the PHI of 267 patients after a breach.
- The Atrium, aka Senior Choice Inc. of Johnstown, PA notified an unknown number of residents that their PHI was exposed after cyber attack.
- Beacon Ridge Senior Living of Indiana, PA notified an unknown number of residents that their PHI was exposed after cyber attack.
- The Patriot Senior Living of Somerset, PA notified an unknown number of residents that their PHI was exposed after cyber attack.
- The Williamsport Home Senior Living of PA notified an unknown number of residents that their PHI was exposed after cyber attack.
- Coachella Valley Collection Services of Palm Valley, CA notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Kansas Joint & Spine Specialists notified an unknown number of patients that their PHI was exposed after ransomware attack.
- Mount Desert Island Hospital of Maine notified 24,180 patients that their PHI was exposed after ransomware attack.
- Barrow County government of Georgia notified an unknown number of residents that their info may have been exposed after cyber attack.
OneNeck IT Solutions Ranked on Channel Futures 2023 MSP 501
- named as one of the world's premier managed service providers in the prestigious 2023 Channel Futures MSP 501 rankings
- Identifies OneNeck as a Best-in-Class Business Growing Via Recurring Revenue and Innovation
- Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, prnologieofit margins, revenue mix, growth, innovation and supported techs
Zayo Ranked Top 10 on Channel Futures 2023 MSP 501—Tech Industry's Most Prestigious ...
- named as one of the world’s premier managed service providers in the 2023 Channel Futures Managed Service Provider (MSP) 501 rankings
- Zayo delivers critical managed edge, connectivity, cybersecurity and voice-and-collaboration services to the largest and most innovative organizations
- Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, prnologieofit margins, revenue mix, growth, innovation and supported techs
Lock in on Cyber Security with ARCOA
- ARCOA, data security is a critical part of what we do
- every item received, we adhere to NIST 800-88 procedures
- strict protocols to overwrite information render all data permanently removed and unrecoverable
Align Ranked in Top 100 of the Channel Futures 2023 MSP 501 List—Tech Industry's Most ...
- named in the top 100 of the world’s premier managed service providers in the 2023 Channel Futures MSP 501 rankings
- placing number 60 out of 501 other firms
- Align is a premier global provider of technology infrastructure solutions
- Channel Futures MSP 501 survey examines organizational performance based on annual sales, recurring revenue, prnologieofit margins, revenue mix, growth, innovation and supported techs
CrowdStrike Wins Best Endpoint Security for SC Awards Europe 2023
- announced that the company took home top honours as the Best Endpoint Security winner in the SC Awards Europe 2023
- second consecutive year CrowdStrike’s technology has been recognised as a SC Excellence Awards
- CrowdStrike (Nasdaq: CRWD), a global cybersecurity leader
HP wants to move to subscription model for all
HP Inc.’s CEO, Enrique Lores, was recently interviewed by Wall Street Journal
- Subscriptions would bundle printers, MFPs, supplies, paper and PCs, as well as other technology
- Move will put a dent in retail sales of their products in retailers and dealers
- Claims that future of HP is “being a digital company” over one that sells products in retail stores
- “I think it is the desire to be more relevant to our customers. We can offer a much stronger value proposition to customers with, rather than a product, a full service. It is all about engaging with customers in a more permanent way”
- “we need to change how we connect with customers”
Headquartered in Brno, Czech Republic
- “Pure Cloud Terminal”, which is compatible with Y Soft SAFEQ Cloud, a secure print release solution in the cloud
- Integrate printing and scanning
- Users connect directly to the cloud without software
- Secure connection
- Currently on works with HP, Ricoh and Fujifilm-made devices
- “Multi-Vendor Scanning” includes optical character recognition
- Documents edited or found through keyword search and metadata
- One touch workflows
- Hosted in Y Soft public cloud
- In later version will support private cloud and on-premise customers
- “OMNI Bridge” is an edge device to integrate with SAFEQ Cloud and SAFEQ Managed
- Connects printers to cloud
IT not confident that printers/MFPs are secure
Survey results published by Quocirca Inc.
- Only 19% of IT professionals are confident that their printers and MFPs are protected from hacking
- 61% experienced a data loss due to unsecured printing
- 39% say it is becoming harder to keep up with printer/MFP security
- Average print-related breach cost is now $947,000
- 70% of businesses are very dependent on print
- 86% are increasing their spend on printer/MFP security solutions
M-Files Named IT Cloud/SaaS Silver Winner in the 2023 Globee® Disruptor Company Awards
- announced that the company has been honored as a Silver Winner in the Information Technology Cloud/SaaS category of the 3rd Annual Globee® Disruptor Company Awards
- Globee Awards for Disruptors recognize and celebrate organizations and individuals who have made significant contributions in driving disruptive innovation across various industries
- M-Files is a global leader in information management
Announcing DocuWare Version 7.8: Collaborative Work, Automatic Calculations New On-the-Go Functions
- introduces the latest version of its DMS, DocuWare Version 7.8
- new features support collaborative working, simplified calculations and make it easier to work from mobile devices
- DocuWare Forms, users can now easily build forms with real-time calculations. Index tables can be viewed on mobile devices and the user interface is truly global in nature as it is available in 24 languages - Slovenian and Vietnamese are the newest additions
- DocuWare is a leading provider of document management and workflow automation solutions
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