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MSP, MSSP & IT Industry Notes for August 7th, 2023

 

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August 8th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Envision Welcomes Microsoft Sales Expert Matthew Aghedo

  • announced the addition of industry expert Matt Aghedo
  • 20 years in technology sales, Matt will become an immediate contributor to Envision’s new National Account Acquisition Team

What is serverless architecture?

  • Posted on CROWDSTRIKE.com
  • Serverless architecture is a software development approach in which developers can run applications without managing the underlying infrastructure
  • Serverless is event based, which means functions are triggered by events from sources like HTTP requests, database modifications, or file uploads

Renowned Managed IT Services Provider in Worcester, MA to Continue as Worcester Railers' Trusted Partner with Extended Contract

  • announce the extension of its partnership with the Worcester Railers
  • Trivium Technology to continue its role as the trusted managed IT services provider for the Worcester Railers Organization and the players' house

MPSA Announces Newly Elected Board of Directors and Executive Committee

  • Managed Print Services Association, a not-for-profit, volunteer-led association to help further Managed Print, is pleased to announce its new Executive Committee and Board of Directors
  • Elections were held in June, with two-year terms beginning August 1, 2023
  • You can view the new executive committee here

Cybersecurity Notes

  • 1st Source Bank, headquartered in South Bend, Indiana, notified 20 million customers that their account info may have been exposed after ransomware attack from Clop hackers from Russia
  • American Airlines, headquartered in Dallas, TX, notified an unknown number of flyers that their info may have been exposed after ransomware attack
  • Franklin Mint Federal Credit Union of Pennsylvania notified 141,000 customers that their info may have been exposed after ransomware attack
  • Athene Annuity and Life Company of Iowa notified 70,412 customers that their info was exposed after ransomware attack
  • Massachusetts Mutual Life Co. notified 242 customers that their info was exposed after ransomware attack
  • AMD announced it has released patches for its Zen 2 computer processor to fix vulnerability that could allow a hacker to access sensitive data from computers using the processor
  • CardioComm Solutions, maker of heart monitoring technology, notified an unknown number of customers that their info may have been exposed after cyber attack
  • Rush Health of Chicago, IL, was sued by patients affected by alleged illegal sharing of PHI with Google
  • Norton Healthcare of Kentucky was sued by patients over alleged negligence related to PHI exposure after cyber attack
  • UT Southwestern Medical Center of Dallas, TX notified 98,000 patients that their PHI was exposed after ransomware attack
  • Family Vision of Anderson, South Carolina notified an unknown number of patients that their PHI was exposed after ransomware attack
  • LifeWorks Wellness Center of Clearwater, FL notified 17,000 patients that their PHI was exposed after ransomware attack
  • UC Davis Health of Sacramento, CA notified an unknown number of patients that their PHI may have been exposed after email phishing attack
  • Paramedic Billing Services of Elmhurst, IL notified an unknown number of patients that their PHI may been exposed after cyber attack

Ransomware attacks on the rise - Report published by NCC Group

  • Attacks up 221% in month of June, 2023, YoY
  • Most driven by hacking groups in Russia
  • Clop ransomware alone may have reaped $100 million in ransom payments
  • Median ransom payment = $190,424

Cloud fax solution market growth

  • Report published by HTF Market Intelligence
  • Will increase $486.2 million by 2028
  • CAGR of $6.4% (cumulative annual growth rate)
  • In 2023, market is $1.082 billion
  • Growth being driven by removal of FCC rules, allowing POTS lines to increase in cost, and decrease in line quality, creating demand for fax via cloud

Conceal Unveils MSP Community Program

  • announced the launch of its Conceal MSP Community Program
  • highlight of this initiative is the offer of a free NFR license for Managed Service Providers (MSPs)
  • To join the MSP Community and get your free NFR of ConcealBrowse, sign up here today!

Lock in on Cyber Security with ARCOA

  • ARCOA, data security is a critical part of what we do
  • every item received, we adhere to NIST 800-88 procedures
  • strict protocols to overwrite information render all data permanently removed and unrecoverable

Konica Minolta Launches Upgraded Cloud-enabled MFPs

  • announced the debut of its cloud-enabled bizhub multi-function printers (MFP)
  • models include special offers for licensing Dispatcher ScanTrip Cloud, a simple and efficient way to digitize documents that can enable small- to medium-size businesses to advance their digital transformation
  • available Konica Minolta MFPs with Dispatcher ScanTrip Cloud
  • wide variety of cloud connectors including Box, DropBox Business, SharePoint Online, OneDrive for Business, Google Drive, Email and more

Fax solution vendor offers new feature for HC

etherFAX, headquartered in Holmdel, New Jersey, is provider of fax solutions for the healthcare vertical

  • announced new email fax feature for Google Workspace users
  • provides HIPAA compliant solution
  • announced new slogan; “off ramp from fax, the on ramp to interoperability”
  • pricing not announced

M-Files Named IT Cloud/SaaS Silver Winner in the 2023 Globee® Disruptor Company Awards

  • announced that the company has been honored as a Silver Winner in the Information Technology Cloud/SaaS category of the 3rd Annual Globee® Disruptor Company Awards
  • Globee Awards for Disruptors recognize and celebrate organizations and individuals who have made significant contributions in driving disruptive innovation across various industries
  • M-Files is a global leader in information management

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