IT, MSP & MSSP Industry Notes
Sponsored by
April 23th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client
New Blackpoint University Educates, Empowers Managed Service Providers to Grow
- announces the launch of Blackpoint University, a learning platform to empower MSPs to mature their core business operations
- will offer sales and technical cybersecurity training, with instruction by leaders from the military, intelligence, and business communities
- Blackpoint Cyber offers a world-class, nation-state-grade cybersecurity ecosystem serving the MSP community
Ricoh Europe strengthens IT Services capabilities with PFH Technology Group acquisition
- reached an agreement to acquire PFH Technology Group (PFH), a provider of IT infrastructure, cloud and managed workplace services
- Founded in 1985, PFH is a leading integrated digital infrastructure and managed services company in Ireland
- Through its workforce of over 750 employees, it supports more than 1,000 customers with IT and communications technology needs
APAC demand for cloud and managed services rebounds
- Reported on channelasia
- Demand for cloud-based XaaS and managed services in the Asia Pacific region has bounced back in the first quarter of 2023
- APAC ISG Index – which measures outsourcing contracts with annual contract value (ACV) of US$5 million or more – found that ACV in Q1 for the combined market of XaaS and managed services rose 4 per cent from the previous quarter to US$4.1 billion
CrowdStrike Announces Managed XDR: Closing the Cybersecurity Skills Gap
- introduced CrowdStrike Falcon Complete XDR, a new Managed eXtended Detection and Response (MXDR) service from the MDR and endpoint security
- Built on the CrowdStrike Falcon platform, CrowdStrike Falcon Complete XDR unifies human expertise with AI-powered automation and threat intelligence across security
- According to an Enterprise Strategy Group (ESG) report1, 47% of organizations believe they don’t have adequate skills for security operations
- The Pentagon announced that an IT worker and Air National Guard airman was allegedly responsible for leaking top secret documents regarding the war in Ukraine
- NBC News reported that a printed document was found on the street in Belfast, Ireland detailing the itinerary of President Biden’s visit to the country
- IBM reports that time to execute ransomware has dropped 94% over last few years
- Bitdefender published report that says 42% of IT professionals have been told by their upper management to keep a security breach under wraps
- Tesla Corp. admitted that some of its employees have illegally captured images recorded by its customers’ car cameras.
- Chippewa County Human Resources of Wisconsin notified 842 employees that their info was exposed after laptop computer was stolen
- The federal government is warning the US Healthcare industry that the North Korean government is ramping up ransomware attacks in order to fund their weapons programs
- Mount Nittany Health of State College, PA hit by lawsuit claiming negligence after a breach that exposed PHI of an unknown number of patients
Lead for IT Services (click link)
- Request for Proposals for Information Technology Services for the Housing
Department
Lead for Managed IT Services (click link)
PC sales are down double digits
Research published by IDC
- For last quarter, total worldwide shipments down 29% from 80.2 million to 56.9 million YoY
- HP sales of PCs down 24.2%
- Apple sales of PCs down 40.5%
- Lenovo of China sales of PCs down 30.3%
Sharp and ConnectWise Announce Strategic Collaboration
- announced a strategic collaboration to deliver upon their shared vision of providing secure and efficient managed services through their extensive channel partner networks
- first deliverable is a managed Print Security Service that offers unique visibility into print security for Sharp devices
- the new Print Security Service for Sharp MFPs and printers will elevate print security event management to be a full partner in the IT stack, as it captures and analyzes a comprehensive range of event logs, and alerts customers to potential threats using ConnectWise SIEM, which will be monitored 24/7 by ConnectWise's Security Operations Center
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
D2iQ Launches Kubernetes Management Program for Managed Service Providers
- announced its new Managed Service Provider (MSP) Program
- to harness the power of the D2iQ Kubernetes Platform (DKP) and D2iQ Kubernetes expertise to deliver the benefits of cloud-native computing to their customers
- D2iQ is the leading provider of state-of-the-art cloud platforms that enable organizations to embrace open-source and cloud-native innovations while achieving production-ready Day 2 operations
Forcepoint Launches Global Managed Security Service Provider Program for Forcepoint ONE SSE
- Managed service offerings based on Forcepoint ONE SSE platform simplifies Zero Trust security, provides a fast ramp to Data-first SASE for partners
- MSSPs and distribution partners benefit from flexible consumption of Forcepoint converged, cloud-delivered security solutions on a ‘pay-as-you-go, pay-as-you-grow’ subscription model
- Forcepoint simplifies security for global businesses and governments
- Smarttech247 is a multi-award-winning cybersecurity company that helps organizations reduce their risk
VMware Accelerates and Simplifies Partner‑Led Managed Services for the Multi‑Cloud Era
- announced VMware Cross-Cloud managed services, a set of prescriptive offers with enhanced partner and customer benefits that will enable highly skilled partners to expand their managed services practices
Lead for IT Services (click link)
- Information Services Department (ISD) is
seeking proposals from well qualified vendors to provide contingency staffing support for short-term
County technology projects
CRN magazine reports that sales of hard disk drives has plummeted 35%
- Drop in sales observed in all segments
- Seagate has 44% of all sales, while Toshiba has 19% marketshare
- Main reason for decline is hard drives are being replaced by superior solid state memory chips (SSD) which have no moving parts, use less electricity, and are self-encrypting
Comments (0)