MSP, MSSP & IT Industry Notes
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November 5th, 2023
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
ECMSI Announces New Location in Cleveland, Ohio, Expanding Business IT Solutions Offerings
- announce the opening of its new location in Cleveland, Ohio.
- founded in 1999, is a trusted and accountable managed IT service provider delivering infrastructure IT solutions that focus on security, reliability, disaster recovery, and productivity for businesses of all industries
Dataprise Expands Nationwide Footprint with Acquisition of Colorado-based IT Service Provider PEI
- announced the acquisition of PEI, an IT services provider in Boulder, Colorado
- Dataprise is a portfolio company of Trinity Hunt Partners, a growth-oriented private equity firm
- "We are thrilled to welcome PEI into the Dataprise family. PEI's client for life commitment, three-decade track record, and mature Colorado-based IT service operations makes them the perfect fit for Dataprise as we expand our national footprint," said William Flannery, Chief Executive Officer, Dataprise
Summit 7 Invests in The Future of Classified IT Managed Services and Compliance with ...
- announce the acquisition of CSW Systems
- CSW is a provider of managed services and continuous compliance support for classified data processing facilities
- acquisition will further enable Summit 7 to provide services regarding Classified initiatives in the Department of Defense (DoD) and Intelligence Community (IC) supply chains
- Summit 7 is a nationally recognized leader in cybersecurity and compliance solutions for the Aerospace and Defense industry and corporate enterprises
- Mandiant Intelligence published warning about the Volt Typhoon hacking group of China, and its “very deliberate targeting of critical infrastructure” in the U.S.
- The American Family Insurance Co, headquartered in Madison, WI, notified an unknown numbe of customers/patients that their info may have been exposed after cyber attack.
- Kwik Trip, which operates 800 convenience stores in the U.S. notified an unknown number of customers that their info may have been exposed after ransomware attack.
- The City of Philadelphia government notified an unknown number of citizens that their info may have been exposed after cyber attack.
- Okta Inc., a major security technology provider, notified an unknown number of customers that they may be at risk due to cyber attack, where hackers acquired authentication tokens.
- Public school districts are losing between $50,000 and $1 million on average after a cyber attack, according to report from U.S. GAO.
- Hopewell Area School District of Pennsylvania notified an unknown number of students of a FERPA breach caused by ransomware attack.
- Gaston College of North Carolina is facing a number of lawsuits alleging negligence after a cyber attack caused a FERPA breach exposing info on 191,000 students.
- Personal Touch Holding Home Healthcare of New York paid $350,000 to State of New York to settle allegations of negligence after patients’ PHI was exposed after cyber attack.
- Wright & Filippis Medical Equipment of Michigan paid $2.9 million to settle a lawsuit alleging negligence after a cyber attack exposed the PHI of 877,584 patients in the U.S.
- Multicare Health of Seattle, WA notified an unknown number of patients that their PHI may have been exposed after a network outage that temporarily forced hospitals to suspend surgeries and
procedures. - Kootenai Health of Idaho notified an unknown number of patients that their PHI may have been exposed after “EHR system disruption”
- Mirth Connect, a solution division of Nextgen EHR, announced it may be affected by a remote code execution vulnerability.
Research published by Market Growth Report Inc.
- Global fax solution market size was $1.531 billion in 2022
- Will reach $2.824 billion by 2028
- CAGR of 10.73% (cumulative annual growth rate)
Launched new imageWARE Enterprise Management Console
- Centralized, cross-enterprise network device management server-based solution
- Detects and stores information about networked printers and MFPs
- Discover devices across multiple subnets at regular intervals
- Retrieval and delivery of settings, location, system manager and DNS server
- Reboot a single device or group of devices
- Uses agent to play intermediary role in communication between the solution and devices on network
- Email alerts for device errors
- Paper jams
- Out of toner/ink condition
- Service issues
- Multiple servers can be installed in different geographical locations
- Active Directory support
- Customizable user access privileges
- Customizable portal
- Detailed system logs can be exported
- SSL security standard
- Consolidate management of non-Canon network devices that comply with standard printer/MFP MIB
- Future versions of solution may offer:
- Firmware update
- Configuration management
- Application management
- Address book management
- Credential managment
- Profile management
- Meter capture
Sharp/NEC launches LA Series displays for hybrid working
- launched a series of three collaboration displays
- designed to ensure the highest IT security standards while promoting productivity in hybrid meeting scenarios
- Sharp LA Series
- Available in 65”, 75” and 86” model sizes
- Optional SDM-L Slot
- Meeting Launcher
- FlatFrog Board whiteboarding software
- AirServer
Angela Constance MSP officially opens New Workflo Solutions' headquarters
- new headquarters at Workflo House, Shairps Business Park
- Workflo Solutions, known for Managed Print, Unified Communications, IT services, Cyber Security, and Document Digitization portfolios
- invested £80,000 in the renovation of Workflo House
PFU America, Inc. Announces ScanSnap® iX1600 Receipt Edition
- announced the ScanSnap® iX1600 Receipt Edition document imaging scanner featuring integration with Intuit® QuickBooks® Online
- allows for PC-less scanning to any destination, including mobile devices, folders, or popular applications such as Google Drive®, Dropbox®, Evernote®, and more
- ScanSnap iX1600 for $449.99
- 40 ppm simplex, 80 ipm duplex
- 600 dpi
- ADF 50 sheets
- Wi-Fi (2.5/5GHz), USB connectivity
- Instantly creates a variety of files, including searchable PDFs, JPEGs and editable Microsoft® Word, Excel and PowerPoint® files
- Scan envelopes, plastic cards, folded A3 documents, and documents with sticky notes with Manual Feed mode
- Increase efficiency and accuracy: Intelligent Invoice and Receipt processing features automatically extracts data into reviewable and editable fields
Accenture to Acquire OnProcess Technology to Enhance Supply Chain Operations Capabilities
- agreed to acquire OnProcess Technology
- OnProcess is a provider of supply chain managed services
- OnProcess specializes in reverse logistics of the after-sales process, leveraging automation, AI and data-led decision-making
Lock in on Cyber Security with ARCOA
- ARCOA, data security is a critical part of what we do
- every item received, we adhere to NIST 800-88 procedures
- strict protocols to overwrite information render all data permanently removed and unrecoverable data
Medicus IT Unveils Game Changing Service Bank™, Taking Healthcare IT Managed ...
- announces its game changing addition to its mCare™ Services line up - Service Bank™
- solution redefines how Medicus manages pre-paid services
Align Receives Best Cloud Services Provider Award in the 2023 Hedgeweek US ...
- announced it has been awarded Best Cloud Services Provider in the 2023 Hedgeweek US Awards
- annual award recognizes excellence among fund managers and service providers in the US across a wide range of categories
- Align is a global provider of technology infrastructure solutions
SmartBiz Named All-Star Managed Print Services Company Of The Year
- named All-Star Managed Print Services Company Of The Year 2023/24 by the All-Ireland Business Foundation
- SmartBiz provides a range of managed print solutions throughout the 32 counties
Biden signs executive order to regulate, label AI-generated content
HP updates its dealer AMPLIFY program
At its recent dealer meeting, HP Inc. announced update to its AMPLIFY dealer rebate program
- Now consolidates all products, not just printers/MFP/supplies, but also products from Poly (fka Polycom/Plantronics telecom/video conferencing), Teradici (virtual desktop) and HyperX (video gaming)
- New programs launched named;
- “More for More” rate multiplier
- “Fast Lane” automated MDF fund reimbursement
- “Growth Plays” with compensation elements for:
- Managed print services
- Lifecycle services
- SMB video collaboration solutions
- HP-made software
BLOKWORX Selects Stellar Cyber Open XDR Platform to Bolster its Managed Security Offering
- announced today that a top 200 managed security service provider (MSSP), BLOKWORX, has added Stellar Cyber Open XDR Platform
- Stellar Cyber Open XDR Platform enables MSSPs to produce consistent security outcomes with existing staff
- complements security teams’ human expertise, making them more productive and efficient
- BLOKWORX is a leading MSSP delivering data-centric security services aimed at managed security providers (MSP) with limited in-house cybersecurity resources
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