MSP & MSSP, IT Industry Notes for November 6th, 2022
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November 6th, 2022
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.
DX (Digital Transformation) spending to increase
Research published by IDC
- Global spending on digital transformation to reach $3.4 trillion by 2026
- CAGR of 16.3%
Dataprise Expands Further on the West Coast and Enters Boston with Acquisition of Reboot ...
- announced the acquisition of California-based managed service provider Reboot Networks
- Dataprise, provids of managed IT infrastructure services and cybersecurity solutions
- Reboot Networks delivers high-touch managed IT services to businesses in southern California, Seattle, and Boston
Research conducted by Opinium
- 4% of workers admit they are doing the bare minimum at work, much lower than what others have been claiming
- 82% are “engaged” at work
- 65% are “enthusiastic” about what they do
- 44% are ready to change jobs if right offer came along
- 52% of management think employees should be grateful to have a job
- 39% of workers are occupied with administrative tasks
- 64% would enjoy their work more if they had more time for creative tasks
- 72% enjoy learning from others who are physically around them
- 63% enjoy combining work with social activities
Solution vendors buys other solution firms
Docufree, headquartered in Atlanta, Georgia, announced it has acquired DealerDOCX of Victor, NY
- Provider of cloud-based document management solutions for the automotive industry
- Purchase price not announced
- Dura Software, headquartered in San Antonio, Texas, announced it has acquired Fenestrae of The Hague, Netherlands
- Fenestrae is maker of a cloud fax solution
Inspectorio Introduces DocuFlow, a Document Management Solution Built for Supply Chains
- announced the release of Inspectorio DocuFlow, a document management solution
- DocuFlow allows supply chain partners to automate and streamline document management workflows, collaborate with users both inside and outside the boundaries of your organization
Xerox's PARC Spins Out Novity, a Breakthrough Predictive Maintenance Venture
- has developed and commercialized industrial predictive maintenance technology
Docufree Acquires Document Intelligence Solution Provider DealerDOCX
- acquisition of DealerDOCX, a cloud-based document-management solutions for the automotive industry
- “We are proud of Novity’s success to-date and look forward to following the journey as it grows beyond PARC and brings manufacturers closer to the ultimate goal of zero unplanned downtime.”
Cloud based IT solution company - Cloud Geeks - wins at Comms National Awards!
- announced it had been crowned Best SME Managed Service Solution at the Comms Dealer Comms National Awards 2022
- provided a compelling managed services solution to its client Carnevale based on Microsoft Azure infrastructure
- Formed in 2020, Cloud Geeks employs expert cloud consultants, and partners with the best SME cloud technology providers in the industry
Westwood Technology Group Announces Acquisition of Sentant
- announced today the acquisition of Sentant, one of the leading managed IT and security service providers based in the San Francisco Bay Area
- Will Pizzano, CEO of Sentant, Lior Klisman, COO, and the rest of the team at Sentant will remain in their current roles
- Sentant will continue to operate as a stand-alone entity within the Westwood family
Lock in on Cyber Security with ARCOA
- customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
- identifying assets that are usually passed over and often have significant value
Epicor Expands in Canada with Professional Services and Software Acquisition
- announced it has acquired professional services assets from Evron Computer Systems
- Evron Computer Systems is a Canadian managed IT services provider
Vonage Study Reveals Digital Transformation Opportunities
- results of Vonage’s 11th Annual Global Customer Engagement Report open the door to digital transformation opportunities via artificial intelligence, omnichannel communications, and other innovations
- only 45% of consumers stating that they are “very satisfied” with the way in which they connect with companies
- The top customer grievances in creating positive connections with businesses include long wait times to speak to customer support agents (63%), needing to call for support multiple times (63%), repeatedly experiencing the same issue (61%), and long automated phone menus (57%).
ECI Software Solutions Appoints Shahin Hatamian as Chief Product Officer
- announced that it has appointed Shahin Hatamian as Chief Product Officer
- Hatamian will guide ECI’s product vision and be responsible for translating that vision into a strategy roadmap
- ECI Software Solutions provides industry-specific business software solutions and services, focusing on cloud-based technologies
Loffler Companies Named an Elite Dealer for Fourteenth Consecutive Year
- named a 2022 Elite Dealer by ENX magazine and ENX The Week in Imaging
- Elite Dealer Award honors the best and the brightest in the imaging technology dealer community
- Elite Dealer honorees were selected based on numerous criteria, including growth initiatives, innovative marketing programs, outstanding customer service, charitable and service contributions to the community, progressive workplace cultures and adaptability to an ever-changing market
For MSPs, Customer Demand For AI Is Already Here
- Artificial intelligence, machine learning and automation aren’t just in the realm of science fiction
- technologies in use today by MSPs and their customers
- “We’re already in the AI market,” Paulson said
- Reported on crn.com
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