MSP & MSSP, IT Industry Notes for November 20th, 2022

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November 6th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cybersecurity Notes

Atlantic Business Systems Transitions Branding to Novatech, Inc. Along with Enhancing Its ...

• has begun its branding transition to Novatech
• offering Sharp multifunctional printing solutions, along with a robust Managed IT

Odaseva Launches Managed Services Provider Partner Program Following Surge in Demand

• launched its Managed Services Provider (MSP) Partner Program
• centered on data protection, privacy, and automation
• Odaseva is an Enterprise Data Protection Platform for Salesforce customers

Red Canary Provides First-Ever MITRE Engenuity™ ATT&CK® Evaluations for Managed Services

• is one of 15 providers that participated in the first-ever MITRE Engenuity™ ATT&CK® Evaluations for Managed Services
• Published in November 2022, the independent ATT&CK Evaluations assessed provider capabilities in their ability to analyze and describe adversary behavior

Red Canary MDR Performance Summary:

• Detected intrusion in Step 1
• Identified all intrusion steps
• Named OilRig as the emulated adversary group
• Provided zero false positives
• Presented information just as we would to our real-world customers

Aunalytics Brings Its Portfolio of Managed Services, Enterprise Cloud, and Data Cleansing ...

• will feature its managed services, enterprise cloud, and data cleansing portfolio at the Taste of IT Conference on November 16, 2022
• one-day event, which will be attended by more than 400 IT professionals, will be held at the Sinclair Conference Center in Dayton, Ohio
• Aunalytics provides IT and security expertise to mid-market businesses in the areas of financial services, healthcare, manufacturing and professional services

ThreatLocker Acquires Third Wall to provide better endpoint

• announced it has acquired Third Wall (Harmonity Holdings  LLC dba  RMM Plus™), an automated lockdown security plug-in for ConnectWise Automate users
• addition of Third Wall's lockdown policies to ThreatLocker® existing solutions, Managed Service Providers (MSPs) will now be able to harden Windows operating systems, ensure end-users comply with government regulations, and strengthen their overall security posture
• Third Wall is a cybersecurity plug-in for ConnectWise Automate software designed for Managed Service Providers

HP Inc. claims it will expand in US

Article published in Oregon Live

• Plans on using federal taxpayer funds received as part of the new CHIPS Act
• Will use to bring some manufacturing back to the U.S.
• “The CHIPS Act gives us an opportunity to look at ways we can bring back some of the investments we have made overseas and bring those back to Corvallis, Oregon”; stated Tuan Tran, HP President

Cybersecurity leaders want to quit

Survey published by BlackFog Cybersecurity

• 30% cite lack of work-life balance
• 27% say much time spent on firefighting rather than addressing strategic business issues
• 32% plan to depart due to stress
• • 33% are leaving in
• 52% admit struggling to keep up to date with new frameworks
• 20% feel that having right skills on their team is a serious challenge

FUJIFILM Business Innovation Asia Pacific Transforms Workplace Technology with Unified ...

• one-stop unified communication solution that enables seamless connectivity, improves customer experience, and increase employee engagement and participation with renowned partners^*1 such as Fun Technology Innovation Inc. (FTI), Newline, ViewSonic, Jabra, Reactive Suite, Microsoft Teams, and Zoom

RICOH embraces ESG with new Smart Office Concept - First digital hub in Ricoh Asia Pacific

• Malaysia today unveiled its exclusive Smart and Hybrid Workplace in Shah Alam, Selangor
• based on the 'green objectives' aim of implementing environmental best practices in the workplace
• workplace concept integrates ESG (environmental, social, and governance) goals to support a "climate safe future," as well nurture and encourage an office digital culture that embeds sustainability
• Only specific users can access papers if necessary because scanned documents can be tracked

Lock in on Cyber Security with ARCOA

• customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
• identifying assets that are usually passed over and often have significant value

Acronis Brings Machine Intelligence and New Automation Toolset for MSPs to Deliver Better Customer Experience & Business Continuity

• announces strategic updates to its Acronis Cyber Protect Cloud platform with a new product, Advanced Automation
• addition of Machine Intelligence (MI) to its Advanced Management
• this expansion of the Acronis lineup will help managed service providers (MSPs) reduce complexity, stay focused on value-based service delivery, and provide the tools needed to ensure client businesses and their systems, data and applications are up and running productively, safely and securely

Lead for IT Services in Illinois

• It is the intent of the Government Information Technology Consortium to enter into an agreement with a
  reputable Information Technology (IT) provider (“Service Provider”) to provide information technology and
  computer support services, in partial or in whole, immediately or potentially in the future, including:
• Management and Administration
• End User Services
• Data Center Services
• Network and Telecommunications
• Application Support