MSP & MSSP, IT Industry Notes for November 13th, 2022

Sponsored by

November 6th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cybersecurity Notes

• Read them here too many to list

DX (Digital Transformation) spending to increase

Research published by IDC

• Global spending on digital transformation to reach $3.4 trillion by 2026
• CAGR of 16.3%

OpenText next level Managed Detection and Response offerings recognized in the .

• MITRE Engenuity ATT&CK^® Evaluations program brings together product and service providers with MITRE experts to collaborate in evaluating security solution
• evaluation was designed to provide transparent and impartial insights into how MDR and MSSPs capabilities perform and analyze adversary behavior

CrowdStrike Achieves 99% Coverage in MITRE ATT&CK Evaluations for Security Service Providers

• CrowdStrike achieved 99% detection coverage by conclusively reporting 75 of the 76 adversary techniques during the MITRE ATT&CK evaluation
• Leveraging the power of the CrowdStrike Falcon^® platform with integrated threat intelligence and patented tooling, the CrowdStrike Falcon^® Complete and CrowdStrike^® Falcon OverWatch™ managed threat hunting teams identified the adversary and associated tradecraft within minutes

Acrisure Cyber Services Acquires Leading Managed Service Provider Homefield IT

• announced that it has acquired Homefield IT as part of its Cyber Services division
• Acrisure Cyber Services (ACS) offers an all-in-one solution that addresses the most critical risks posed by cyberattacks
• division has recently added several Managed Service Providers as Partners to provide clients with best-in-class products, services and capabilities to support complete cybersecurity protection and IT operational efficiency

28 Thousand printers/MFPs hacked?

Updated report in CyberNews magazine

• Cybersecurity experts claim to have hijacked close to 28,000 printers and MFPs worldwide
• Forced them to print out a guide on printer security

Microsoft warns that hackers target printers Article published by ZDNET magazine

• Microsoft is warning that connected IoT (Internet of Things) devices, such as printers, MFPs, video cameras, routers, etc., could be leaving customer networks vulnerable to cyberattacks because they  are not currently secured
• Hackers are using remote code execution attacks to deploy Mirai botnets
• “Once attackers establish device access, remote code execution vulnerabilities such as CVE-2020- 8515 can then allow attackers to run malicious commands on devices, move laterally within the
  network, and access other vulnerable devices that were not directly exposed to the Internet such as SCADA systems”
• O’Reilly Cybersecurity survey shows that only 33% of HR decision makers are willing to spend more than $10,000 on cybersecurity solutions, even though 50% of cyber attacks cost businesses upwards of $100,000 per instance

How US prevented Japan's Toshiba from becoming No.1 chipmaker

• incident occurred in July 1987, when the Japanese electronics giant faced controversy centred around the United States’s national interests and its quest to maintain tech hegemony on a global stage
• One of Toshiba’s divisions had sold a critical piece of technology to the..

Managed IT Service Provider Xobee Networks Acquires Palm Springs Tech

• announcing the acquisition of Interconnect Networks
• technology solutions based in Palm Springs, California
• Xobee will work with Interconnect to enhance its services and capabilities in cybersecurity, managed support, cloud solutions, web design, and computer network maintenance and monitoring

NTT Recognized as Global Managed Services Partner of the Year at Cisco Partner Summit 2022

• announced that it has been recognized as Cisco's Global Managed Services Partner of the Year at Cisco's annual Partner Summit
• Cisco's global partner awards recognize top-performing partners' business success, innovation, and best-in-class sales and service delivery that enable substantial business outcomes for customers
• NTT was also recognized with 22 regional awards, celebrating its services expertise and technical excellence

Lock in on Cyber Security with ARCOA

• customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
• identifying assets that are usually passed over and often have significant value

Document capture solution market growth

Report published by MR Accuracy Reports

• Expected to grow by 10.6% CAGR by 2032
• Will expand $2.5 billion
• (includes solutions such as AutoStore, AccuRoute, Phoenix Dispatcher, eCopy, etc.)

Acronis Brings Machine Intelligence and New Automation Toolset for MSPs to Deliver Better Customer Experience & Business Continuity

• announces strategic updates to its Acronis Cyber Protect Cloud platform with a new product, Advanced Automation
• addition of Machine Intelligence (MI) to its Advanced Management
• this expansion of the Acronis lineup will help managed service providers (MSPs) reduce complexity, stay focused on value-based service delivery, and provide the tools needed to ensure client businesses and their systems, data and applications are up and running productively, safely and securely

Kyocera has yet another security issue  Article published by JVN News

• The web interfaces of some Kyocera MFPs and printers apparently contain multiple security vulnerabilities
• A hacker could log into the device and modify settings without authentication
• Arbitrary script could be executed
• Vulnerabilities found by researchers at Yokohama National University of Japan
• New firmware can apparently resolve the issues

Usain Bolt Foundation donates over 100 printers to schools

• Primary schools are to benefit from 125 Epson printers donated by the Usain Bolt Foundation in Jamaica
• Foundation is involved in a two-year partnership with Epson and during that time, it is expected that a total of 225 printers

Lead for IT Services in Illinois

• It is the intent of the Government Information Technology Consortium to enter into an agreement with a
  reputable Information Technology (IT) provider (“Service Provider”) to provide information technology and
  computer support services, in partial or in whole, immediately or potentially in the future, including:
• Management and Administration

• End User Services

• Data Center Services

• Network and Telecommunications

• Application Support