MSP & MSSP, IT Industry Notes for December 11th, 2022

Sponsored by

November 6th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cybersecurity Notes

Microland Recognized as a Leader for the Third Consecutive Year in the 2022

• named as a Leader in the 2022 Gartner® Magic Quadrant™ for Managed Network Services
• recognized for its Ability to Execute and Completeness of Vision in this space
• solution suite called Microland Intelligent Network Experience (m.i.n.e.) provides wing-to-wing network services from consulting and assessment to transformation services as well as managed services

directprint.io partners with ASG Africa

• has named ASG Africa as its sole distributor in the Southern African Development Community (SADC) countries
• terms of the agreement, ASG Africa will distribute directprint.io’s feature-rich, software-as-a-service (SaaS) print management solution that allows users to quickly and effectively deploy, secure, control, and track print in the cloud
• io is a feature-rich, transparent SaaS offering that allows users to quickly and effectively deploy, secure, control and track print management

Synoptek Acquires Optistar Technology

• announced it has acquired Optistar Technology Consultants (“Optistar”), the technology services business division of The Vertex Companies, LLC (“Vertex”) with offices spanning New York, Boston, Denver, and Seattle
• acquisition allows Vertex to divest its technology services division, Optistar, while also securing a global technology services partner, Synoptek, to support future growth and automation
• Synoptek is a global business and technology consulting and advisory firm that helps companies envision, transform and evolve.

Infinidat Gains Momentum as a Storage Solution Provider of Choice for Cloud Services ...

• announced that the company has grown its business delivering enterprise storage solutions to cloud service providers (CSPs), managed service providers (MSPs) and managed hosting providers (MHPs) to 31% of Infinidat’s customer base
• CSPs, MSPs, MHPs and hyperscalers are providing Storage-as-a-Service (STaaS) for a fast-growing customer base that demands cyber resiliency and uninterrupted access to storage capabilities

Buchanan Technologies Announces the Strategic Merger of

• announced the strategic investment and merger of Infosenseglobal’s (ISG) Oracle technology and applications service line with Buchanan’s Applications Services business unit
• Buchanan Technologies, a provider of enterprise managed IT services
• deal closed on December 1, 2022.

Open Line Selects and Deploys Salt Security API Protection Platform to Enhance

• announced that Open Line NL, a supplier of managed cloud services and applications, has selected and deployed the Salt Security API Protection Platform
• Salt platform allows Open Line to offer services to its customers that quickly identify and block API attacks and remediate potential risks, ensuring the security of its customers' critical data and services
• Open Line is a supplier of managed cloud services
• alt delivers deep context with real-time analysis and continuous insights for API discovery, attack prevention, and shift-left practices

Konica Minolta Honored with 2022 ‘ASTORS’ Homeland Security Award

• announce it is the recipient of a Platinum 2022 ‘ASTORS’ Homeland Security Award from American Security Today (AST) for its FORXAI Secure Access solution
• FORXAI Secure Access (pronounced FOR-SIGH) enables automated, secure point-of-entry workflows that combine facial identification with mask detection, thermal temperature screening and tailgating
• American Security Today (AST), the ‘New Face in Homeland Security™’, is the premier digital media platform in the U.S. Homeland Security and Public Safety Industry, focused on breaking news and in-depth coverage of the newest initiatives and hottest technologies in physical & IT security on the market today

Signs of recession?

Article recently written by Nouriel Roubini, Professor of Economics at New York University, and Chief Economist at Atlas Capital Team

• “The mother of all economic crises looms, and there will be little that policymakers can do about it.”
• “The world economy is lurching toward an unprecedented confluence of economic, financial, and debt crises, following the explosion of deficits, borrowing, and leverage in recent decades.”
• “In the private sector, the mountain of debt includes that of households (such as mortgages, credit cards, auto loans, student loans, personal loans), businesses and corporations (bank loans, bond debt, and private debt), and the financial sector (liabilities of bank and nonbank institutions).”
• “In the public sector, it includes central, provincial, and local government bonds and other formal liabilities, as well as implicit debts such as unfunded liabilities from pay-as-you-go pension schemes and health-care systems – all of which will continue to grow as societies age.”

Pennsylvania Again Selects Hughes for Managed Network Services Contract

• announced that the Commonwealth of Pennsylvania again selected Hughes as a provider of managed network services under the Commonwealth of Pennsylvania Last User Connectivity contract
• After an initial four years, the renewed agreement enables Hughes to offer statewide agencies its HughesON™ portfolio of end-to-end solutions, including managed broadband, SD-WAN, and VoIP

Lock in on Cyber Security with ARCOA

• customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
• identifying assets that are usually passed over and often have significant value

Airiam Hires Alan Villaseñor to Build and Manage SOC

• announced Alan Villaseñor will lead the company's security operation center (SOC). Villaseñor holds CISM, GCFE, CTIA, CHFI, ITIL, and CEH certifications
• Airiam, a managed IT and cybersecurity company with a focus and expertise on ransomware recovery

Cloud Managed Services Market Is Expected To Grow At A Rate Of 9.1% by Next 10 Years

• Global sales of cloud managed services in 2021 was held at US$ 86.1 Bn.
• With 9.6% the projected market growth during 2022 – 2032 is expected to be significantly higher than the historical growth
• Managed Network Services are expected to be the highest revenue generating cloud managed services type, with a projected growth of 9.1% during 2022 – 2032

Cloud4C Sets up New In-Country Cloud Data Center in Egypt to Meet Data Localization ...

• unveiled a new in-country cloud data center in the Arab Republic of Egypt in collaboration with Telecom Egypt, the country's primary telecom provider
• Cloud4C, is an application-focused cloud Managed Services Provider (MSP) and an end-to-end RISE with SAP services partner

Digital Workplace survey results

Conducted by DWEA, included workspace professionals globally

• 93.1% say that their cloud strategy includes cloud print
• 97% want to manage printing/scanning in house
• 58% say hybrid working is here to stay
• 53.5% are challenged to manage printing and scanning at remote locations
• 31.1% are challenged to manage all the print drivers
• 22.1% have issues supporting end users’ printing/scanning needs
• 54.6% are spending less time on print support if they switched to cloud