MSP & MSSP Industry Notes for October 3rd, 2022

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October 3rd, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Konica Minolta Named to MSSP Alert’s Top 250 MSSPs List for 2022

• CyberRisk Alliance resource, has named the company to its Top 250 MSSPs list for 2022
• list and research identify and honor the top managed security service providers (MSSPs) worldwide
• rankings are based on MSSP Alert’s 2022 readership survey combined with the site’s editorial coverage of MSSP, MDR and MSP security providers

Insight Expands Managed Security Service with New Extended Detection and Response Capabilities

• expanded its managed security service with new extended detection and response (XDR) capabilities
• Insight Managed XDR both reduces risk and simplifies security management
  • Providing 24/7 visibility into the complete IT environment
  • Eliminating point solutions for each attack surface
  • Leveraging machine learning and AI-based analytics to detect threats
  • Shortening the time typically required to discover an attempted security breach from months to hours or even minutes
  • Providing rapid incident response and remediation with built-in orchestration and automation

XENON Joins NVIDIA DGX-Ready Managed Services Program

• announced that it has joined the NVIDIA DGX-Ready Managed Services program
• enables XENON to provide support for customers that would like to deploy NVIDIA DGX systems across Australia, New Zealand and Southeast Asia

How managed IT services can accelerate your business transformation in 2022 -

• reported on ITP.net
• Supply chain issues have disrupted carefully laid out IT upgrade plans
• “MSPs can fulfil IT requirements much faster than acquiring them. It’s a highly preferable option, especially at a time when market supply is scarce and budgets are constrained.”
• “When looking for an MSP, organisations should find a partner that understands the needs of both your organisation and the industry you belong to. You should also find a partner that can offer a wide variety of services,” said Brzozowski

M-Files Heightens User Experience with Enhanced Desktop User Interface

• unveiled a new desktop user interface
• enhanced layout that provides an effortless document management experience
• features better information layering, less distraction, and enhanced readability across the M-Files metadata-driven document management platform

IBM acquires engineering consulting specialist Dialexa - Cloud

• IBM continues to spend millions on buying hybrid cloud companies
• unveiling acquisition of engineering consulting specialist Dialexa to boost its cloud charge
• reported on CRN

Malwarebytes plans massive MSP program growth with new US$100m investment

• after laying off 125 employees, Malwarebytes is talking about hiring again after receiving a US$100 million investment that the security vendor plans to use to massively expand its MSP partnership program

Facebook users sue Meta for allegedly building "secret workaround" to Apple privacy safeguards

• two Facebook users filed a class-action complaint against Meta in San Francisco's federal court, alleging the company built a "secret workaround"to Apple's safeguards that protect iPhone users from tracking
• suit came after Felix Krause (@KrauseFx), a data privacy researcher and former Google engineer, released a report in August 2022 about iOS privacy, featuringa tool he created himself called the InAppBrowser
• Reported on Malwarebytes

What’s New in DocuWare version 7.7

• improvements were made to make the user experience better, especially when filling table fields
• Automatically populate table fields with Intelligent Indexing
• Advanced options for filtering documents
• Webhook templates for messages to Slack and Microsoft Teams

Lock in on Cyber Security with ARCOA

• customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
• identifying assets that are usually passed over and often have significant value