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MSP & MSSP Industry Notes for June 13th, 2020

 

MSP & MSSP Industry Notes

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Fujitsu Hybrid IT Service Supports DX by Optimizing Hybrid IT Environment with the Latest ...

  • Announces the launch of Fujitsu Hybrid IT Service
  • Fujitsu Hybrid IT Service is a portfolio of solutions that combine services and technologies related to the cloud, data center, network, security, systems operation and maintenance
  • New solution can reduce the operational burden on IT systems by 20-30%, lower the total cost of ownership by 20~30%, and shorten the delivery time by 30-40%
  • Digital enhanced EXchange (DEX) network (New: planned to be available in Q2, 2020)

SOSi Reorganizes Business to Drive Growth in the Defense IT and Intelligence Markets

  • Announces the consolidation of its defense information technology and intelligence solutions business units under the leadership of Ed Bachl
  • Defense and Intelligence Solutions Group aligns its intelligence analytic, information operations, and technical collection capabilities
  • As part of the reorganization, SOSi promoted Christopher Alligood to Vice President of the Intelligence Solutions Division, where he will lead the delivery and growth of SOSi’s analytic and technical solutions for IC customers
  • Founded in 1989, SOSi is the largest private, family-owned and operated technology and services integrator in the aerospace, defense, and government services industry

IT professionals not getting enough rest

  • Survey results published by Core Company
  • 71% of IT workers are getting less than 2 hours per day of genuine downtime - 29% find their current job too stressful
  • 75% are suffering from sleep deprivation during pandemic

Is working from home productive?

  • Survey results published by Engine Insights/Smartsheet
  • 89% of Generation Z (born between 1997 and 2012) workers report difficulty working from home during pandemic
  • 91% of Millennial (1981-1996) workers report difficulty
  • 64% of Gen Z feel the amount of time spent on video calls makes it hard to get their work done
  • 61% of Millennials report same
  • 85% of Gen Z feel less connected to their teams
  • 81% of Millennials report same
  • 79% of Gen Z feel less informed about what is going on within their company
  • 69% of Millennials report same

Concurrent Technologies Corporation to Continue Cybersecurity Support to the Marine Corps ...

  • S. Marine Corps Installations Command (MCICOM) has awarded Concurrent Technologies Corporation (CTC) a contract modification worth $2.75 million
  • To provide functional and technical programmatic support for securing the Marine Corps’ Facility Related Control Systems (FRCS).
  • The current cumulative contract value with the original base period and two option periods is $7.0 million
  • Concurrent Technologies Corporation (CTC) is an independent, nonprofit, applied scientific research and development professional services organization

StorMagic Introduces New MSP Program to Enable Partners to Build and Deliver Differentiated Data Security Solutions

  • Announced the launch of its new MSP (managed service provider) programthat enables MSPs to integrate StorMagic SvKMS into their own suite of services
  • Enables partners to expand their businesses by adding simple, flexible key management services to their suite of offerings
  • The multi-tenancy feature allows MSPs to manage one instance of SvKMS but deliver key management resources to each of their customers and ensure secure, segmented tenant databases for each one
  • StorMagic SvKMS is FIPS 140-2 certified and helps companies meet all major compliance regulations including GDPR, HIPAA, PCI-DSS and SOX

Fuji Xerox Bolsters Intelligent Information Management with M-Files AI-Powered Hybrid Cloud ...

  • Announced today its partnership with M-Files
  • A hybrid cloud offering with a subscription-based model
  • No upfront Capital Expense (CAPEX) investments required
  • Enhanced cloud security with global-scale infrastructure and full service organisation control (SOC) compliance
  • Advanced AI features intelligently tag, search and organize content with metadata based on what the content is, not where it is stored
  • Founded in 1962, Fuji Xerox Co., Ltd. is a leading company in offering smarter ways to work with its document-related solutions and services

Wipro Extends Partnership with VMware to Deliver BoundaryLess Enterprise Solution

  • Announced the launch of its BoundaryLess Enterprise Solution (BLE), powered by VMware Tanzu product portfolio
  • integrate VMware’s latest innovations into its BLE, Wipro is also a Design Partner for the VMware Tanzu portfolio
  • Wipro will offer these services across Americas, Europe, Middle East, Africa and Asia Pacific
  • Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a global information technology, consulting and business process services company

Connection Honored by Intel With U.S. Partner of the Year for Excellence in Accelerating Innovation Award

  • Recipient of Intel 2020 US Partner of the Year Excellence in Accelerating Innovation Award
  • The title of Partner of the Year is awarded to companies achieving the highest standards of design, development, integration, and technology deployment to accelerate innovation, growth, and go-to-market strategies
  • Connection, an Intel National Partner, was recognized for its go-to-market strategies and dedication to selling devices consistently across all segments
  • PC Connection, Inc. and its subsidiaries, dba Connection,connection.com; NASDAQ: CNXN) is a Fortune 1000 company headquartered in Merrimack, NH

SolarWinds Updates APM Suite Designed to Simplify Application and Infrastructure Management

  • Announced new and improved features to its award-winning SolarWinds ® APM Suiteof SaaS-based infrastructure and application performance management (APM) solutions
  • Highlights of the newest features and updates to the APM Suite include:
    • New AppOptics service map:Shows the dynamic relationships between services and their dependencies
  • New web transaction recorder for Pingdom:Automatically captures how an end user interacts with a web application
  • Enhanced Loggly custom parsing and search UX:Speeds time to insight with automated indexing and parsing of logs

SolarWinds APM Suite was recently recognized in the April 2020 Gartner ® Magic Quadrant ® for Application Performance Monitoring (APM) based on the completeness of vision and ability to execute for its APM suite of products—Pingdom, AppOptics, and Loggly

Logically is Recognized on CRN's 2020 Solution Provider 500

  • Announced that CRN®, a brand of The Channel Company, has named Logically to its 2020 Service Provider (SP) 500list
  • The SP 500 list is widely accepted as the industry standard for the highest-performing technology integrators, strategic service providers, and IT consultants on the basis of revenue
  • According to CRN, this year’s Solution Provider 500 companies collectively generated $393 billion in 2019, up more than 3 percent from the $381 billion last year’s Solution Provider 500 generated in 2018
  • Logically is a Managed IT Service Provider (MSP) to small and midsize organizations

BCM One Announces Strategic Partnership With CNSG

  • Announced a strategic partnership with Converged Network Services Group (CNSG)
  • CNSG's network of partners can deliver BCM One's array of managed network solutions to its customers including UCaaS Hosted Voice, SD-WAN, Managed Connectivity, SIP Trunking, Technology Expense Optimization, Microsoft Office 365, MS Teams and Azure
  • Founded in 1992, BCM One is a leading managed solutions provider offering businesses a one-stop shop for integrated technology needs. Serving over 17,000 customers worldwide

Rackspace changes name in preparation for public markets

  • Reported on Bizjournals
  • Rackspace is now Rackspace Technology, the company announced Monday morning
  • name change is meant to reflect the end-to-end technology solutions the company will now be providing, which includes cloud optimization, security, cloud native enablement and data modernization

Comodo and NuMSP Announce Strategic Partnership

  • Comodo and NuMSP today announced their strategic partnership
  • Comodo delivers next generation cybersecurity solutions to protect businesses, schools, and government organizations
  • NUMSP providing IT services and security solutions for SMBs

Ricoh Named to CRN's 2020 Solution Provider 500 List

  • A
  • Announced today that CRN®a brand of The Channel Company, has named Ricoh to its 2020 Solution Provider 500 list
  • CRN releases its list of top 500 solution providers, a ranking of the leading IT channel partner organizations across North America by revenue
  • CRN's complete 2020 Solution Provider 500 list is available online at CRN.com/SP500and a sample from the list will be featured in the June issue of CRN Magazine

Konica Minolta’s Laura Blackmer Recognized as One of CRN’s 2020 Women of the Channel

  • Konica Minolta Business Solutions U.S.A., Inc. (Konica Minolta) announced today that CRN®, a brand of The Channel Company, has named Laura Blackmer, Senior Vice President, Dealer Sales to its esteemed 2020 Women of the Channel list
  • Laura Blackmer has extensive industry experience, including various roles in both sales and executive leadership positions. She is now a three-time honoree of CRN’s prestigious Women of the Channel list and is a 2020 CRN Channel Chief
  • The 2020 Women of the Channel list will be featured in CRN® Magazine’s June issue and online at com/WOTC

Cybersecurity Update

  • Tessian Security published research report showing that there is a 47% increase in breach incidents over the last 2 years caused by insiders (existing employees) o Includes both accidental data loss as well as deliberate data exfiltration by negligent or disgruntled employees
  • Amtrak, headquartered in Washington D.C., informed an unknown number of customers that their info was exposed after hacking incident
  • Advanced Intelligence LLC is reporting that operators of NetWalker ransomware are “conducting extensive attacks” on the healthcare industry. - Kaiser Foundation Health Plan of the Mid-Atlantic States, headquartered in Rockville, MD, notified 2,756 patients that their PHI was exposed after employee illegally accessed the info
  • The Southeastern Veterans’ Center of Pennsylvania notified an unknown number of patients that their info may have been exposed after an employee illegally accessed the info
  • Aveanna Healthcare, headquartered in Atlanta, GA, was hit by a class action lawsuit as a result of a HIPAA breach that exposed PHI of 166,000 patients. - DSA Connect published report showing a 350% increase in email phishing attacks during the COVID-19 pandemic
  • Takes 100 days or more before breach is discovered on average -
  • Saint Joseph Health System of Indiana notified an unknown number of patients that their PHI was exposed after paper medical records were improperly dumped in an unsecure location.
  • Advanced Intelligence has published research report showing that operators of NetWalker ransomware, are now conducting extensive attacks on healthcare industry.
    • o Originating out of Russia o Offering as “ransomware-as-a-service” to other hackers, allowing affiliates to keep up to 84% of the ransom collected
  • A hacker leaked online the database of Daniel’s Hosting, the largest free web hosting provider for dark web services. Includes thousands of email addresses, passwords and private keys

 

  • Capital One was ordered by a federal judge to turn over results of a digital forensics investigation into its huge breach last year o Former Amazon Web Services employee, Paige Thompson, was charged with stealing personal info of 106 million Capital One credit card customers
  • The NSA is warning users of Exim, a mail transfer agent found in Unix operating systems, that it is being hacked by Sandworm, a hacking group in Russia.
  • The Kentucky Employee’s Health Plan notified 971 patients that their PHI was exposed after hacking incident
  • Digital Management Inc. of Maryland, an IT contractor for NASA, announced it was hit by ransomware
  • Lookout Security reported that there is a 37% increase in hacking attempts on smartphones, as a way into company networks.
  • The City of Minneapolis and its Police department announced that its websites were hit by cyberattacks, which may have exposed info on some citizens

 

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