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MSP & MSSP Industry Notes for August 9th, 2020

 

MSP & MSSP Industry Notes

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Toshiba exits laptop business

  • Toshiba has confirmed that it is exiting the laptop business. The company that started making laptops back in 1985
  • Toshiba started making laptops back in 1985 ruled the laptop market until brands like Asus, Dell, Apple, Lenovo and HP entered
  • Toshiba sold it’s PC business to Sharp for around 36 million back in 2018

Canon Admits Ransomware Attack in Employee Note, Report

  • According to Bleeping Computer, the camera-maker has circulated a noteto employees confirming that ransomware is to blame for outages across its main U.S. website, email, collaboration platforms and various internal systems

Buchanan Technologies Ranked Among World's Most Elite 501 Managed Service Providers

  • Buchanan Technologies named to 2020 annual Channel Futures MSP 501 rankings
  • Channel Futures, Channel Partners Online, Channel Partners Conference & Expo and Channel Partners Evolution are part of Informa Tech, a market-leading B2B information provider with depth and specialization in the Information and Communications (ICT) Technology sector
  • The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from Mar. 1 through June 30, 2018

Perspecta awarded $112 million contract to provide full-scope managed IT services for data center ...

  • Announced today that it has been awarded a new Data Center Two (DC2) Support Services contract from the U.S. Department of Homeland Security (DHS)
  • The indefinite delivery / indefinite quantity contract has a two-year base with two six-month option periods and a potential ceiling value of $112 million
  • Perspecta will provide DHS headquarters and all authorized components with full-scope managed services to support DC2 operations and consolidation.

OpenText Enters Agreement to Serve as the Platform of Choice for Enterprise Information ...

  • Announced that U.S. National Institutes of Health (NIH) will extend deployment of OpenText™ Content Suiteand OpenText™ AppWorks to support the agency's enterprise information management requirements
  • OpenText Content Suite is a content services platform that provides a foundation to manage the lifecycle, distribution, and use of information across organizations

Valeo Networks Acquires Network Management Services, Further Expanding National MSSP Footprint

  • Announced the acquisition of Eureka, California-based managed service provider, Network Management Services (NMS). Financial terms are not being released
  • The NMS brand will continue to operate as a DBA Valeo Networks Company and maintain its Eureka, CAheadquarters

C Spire Business Named One of World's Top Managed Service Providers in 2020

  • C Spire Business has been selected for the seventh consecutive year as one of the world's premier managed service providers by Channel Futures
  • The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from March 1 through June 30
  • MSP 501 list recognizes top managed service providers based on metrics, including recurring revenue, growth and other factors

Edge Ranked #16 Among the World's Most Elite 501 Managed Service Providers

  • Edge Technology Group, named as Managed Service Providers on the prestigious 2020 annual Channel Futures MSP 501 rankings
  • Ranked 16th
  • The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from March 1 through June 30
  • MSP 501 list recognizes top managed service providers based on metrics, including recurring revenue, growth and other factors

Eacs launches new 24/7 Managed Services support

  • Managed Services Provider eacs has unveiled a new round-the-clock service model (Channel Pro)
  • Founded in 1994, eacs supplies practical, innovative and cost-effective Managed Services and IT solutions to mid-market businesses across all sectors

Ricoh Streamline NX Client Tool/Streamline NX PC Client privilege escalation

 

 

SilverSun Technologies Acquires Prairie Technology Solutions Group

  • Acquired Prairie Technologies Solutions Group, LLC (“PT”), a Chicago-based managed services provider ("MSP") which provides managed IT services, cybersecurity, business continuity & BDR
  • Financial terms not released

Xantrion Inc. Among World's Elite Managed Service Providers 9 Years in a Row

  • Named as one of the world's premier managed service providers on the prestigious 13th-annual Channel Futures MSP 501 rankings
  • MSPmentor 501 list for the ninth time
  • The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from March 1 through June 30
  • MSP 501 list recognizes top managed service providers based on metrics, including recurring revenue, growth and other factors

RevBits Named Winner as Top 100 Cybersecurity Startup for 2020

  • Announced that is has been named a Top 100 Cybersecurity Startup for 2020
  • Cyber Defense Magazine's 8th year of honoring cybersecurity innovators, in this case the Black Unicorn Awards for 2020
  • Cyber Defense Magazine was founded in 2012 by Gary S. Miliefsky, globally recognized cyber security thought leader, inventor and entrepreneur and continues to be the premier source of IT Security information

Satori Cyber Named Winner as Top 100 Cybersecurity Startup for 2020

  • Announced that they have been named a Top 100 Cybersecurity Startup for 2020
  • Cyber Defense Magazine's 8th year of honoring cybersecurity innovators, in this case the Black Unicorn Awards for 2020
  • Cyber Defense Magazine was founded in 2012 by Gary S. Miliefsky, globally recognized cyber security thought leader, inventor and entrepreneur and continues to be the premier source of IT Security information

Ransomware gang publishes tens of GBs of internal data from LG and Xerox

  • The operators of the Maze ransomware have published today tens of GB of internal data from the networks of enterprise business giants LG and Xerox following two failed extortion attempts
  • Hackers leaked 50.2 GB they claim to have stolen from LG's internal network, and 25.8 GB of Xerox data

New Collabrance Customer Portal Enables MSPs to Gain Knowledge, Resources & Tools to Help Scale IT Business Faster

  • Announced the release of their new customer portal build to help MSPs enhance their IT business practices and scale faster
  • Collabrance Portal will proactively provide MSPs answers to their questions, and the ability to quickly find the most up-to-date and accurate information

The TNS Group Ranked Among World's Most Elite 501 Managed Service Providers

  • Named as one of the world’s premier managed service providers on the prestigious 2020 annual Channel Futures MSP 501 rankings
  • The 2020 MSP 501 list is based on data collected by Channel Futures and its sister site, Channel Partners. Data was collected online from March 1 through June 30
  • MSP 501 list recognizes top managed service providers based on metrics, including recurring revenue, growth and other factors

Xerox security issue in MFPs/printers

  • Company sent out a bulletin warning that some of its devices are at risk from the Ripple20 security vulnerability
  • Ripple20 affects devices that use Treck Software to manage their TCP/IP stack
  • The bulletin lists a number of devices that are made by Fujifilm for Xerox that have this issue
  • ‘we are in process of preparing new firmware

 

 

Cybersecurity Update

  • Beaumont Health of Michigan notified 6,000 patients that their PHI was exposed after an email phishing attack
  • Lifespan Health System, headquartered in Providence, Rhode Island, agree to pay $1.04 million fine to the feds regarding HIPAA violations, as a result of a breach in April of 2017
  • National Cardiovascular Partners, with corporate offices in Minnesota and Arizona, notified 78,000 patients that their PHI was exposed after an email phishing attack
  • Apple is warning its smartphone customers that the Instagram app may have accessed the camera in their iPhone even when it was not in use
  • US HealthCenter, headquartered in St. Thiensville, Wisconsin, notified an unknown number of patients that their PHI may have been exposed after email phishing attack
  • Avon Cosmetics announced that a misconfigured server exposed 19 million records on Internet impacting an unknown number of customers
  • Advanced Intelligence LLC published report warning of a new ransomware, named Phobos, which takes advantage of poorly secured Remote Desktop Protocol
  • The FBI sent out alert warning about discovery of new network protocols that have been abused to launch DDoS (distributed denial of service) hacking attacks o CoAP (constrained application protocol)

o WS-DD (web services dynamic discovery)

o ARMS (Apple remote management service)

o Jenkins (web based automation software)

  • Microsoft announced it is working on fix for security issue in new Windows 10 Pro and Enterprise, located in the Windows Sandbox and Windows Defender Application Guard
  • The US Cybersecurity and Infrastructure Security Agency (CISA) issued alert warning users of F5 Network’s BIG-IP ADC (application delivery controller) for security vulnerability
  • Dave.com, a banking service, notified an unknown number of customers that their info may have been exposed after security incident
  • CVS Pharmacy notified 21,289 customers that their PHI was exposed after several of its stores were vandalized during riots in several cities
  • Cub Foods notified an unknown number of its Pharmacy department customers that their info was exposed after looting of its stores in Minnesota during rioting
  • Walgreens notified customers of 180 of its stores, that their PHI may have been exposed as a result of riots in cities across the U.S. where stores were vandalized
  • Kaspersky Security published report warning users that North Korean hackers, named the Lazarus Group, are behind the new VHD ransomware
  • IBM published new Data Breach Report o Healthcare vertical continued to rack up the highest average data breach costs, up 10% to $7.13 million in total cost Average of 329 days before discovering breach of PHI
    • 50% of breaches were malicious
    •  23% = “system glitch”
    •  27% = human error
  • Recorded Future Security reported that Chinese hackers infiltrated the Catholic Church network in the Vatican, including the Holy See’s Study Mission
  • Athens ISD (school district) of Texas notified an known number of students that their info may have been exposed after a ransomware attack, and admitted to paying hackers $50,000 to restore systems
  • The Vermont Department of Taxes notified an unknown number of citizens that their info was exposed after hacking incident
  • Las Cruces Middle School of New Mexico admitted that a Zoom meeting it was holding with parents and teachers was hacke
  • The George W. Bush Center in Dallas, TX announced it was hit by ransomware, and personal info was stolen from donors
  • Sheldon Independent School District of Houston, TX notified an unknown number of students that their info was exposed after hacking incident
  • Morgan Stanley, headquartered in New York City, NY, was hit by a class action lawsuit from customers claiming negligence after a last breach
  • GEDmatch, headquartered in Lake Worth, FL, notified an unknown number of patients that their info may have been exposed after a breach
  • A Florida teen hacked the Twitter accounts of prominent politicians, celebrities and technology moguls to scam people around globe out of more than $100,000 in Bitcoin, authorities said Friday

 

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