MSP & MSSP Industry Notes for August 22nd, 2022

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August 22nd, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Align, Awarded Top Managed Security Provider by GRC Outlook, is Shaping the New Model of MSPs

• named Top Managed Security Provider by GRC Outlook
• GRC Outlook is an industry publication covering the latest trends of governance, risk management and compliance
• first MSP, specializing in the alternative investment industry, to offer a built-in cybersecurity program with its managed services solution, and the first to house their infrastructure in the public cloud

LicenseFortress Adds Microsoft to Expand SAM Managed Services

• announced the expansion of its real-time monitoring of software license compliance to include Microsoft
• LicenseFortress is an independent provider of SAM managed services for users of Oracle and VMware
• LicenseFortress is an independent software asset management company

Wavenet Acquires Cyber Security Vendor OGL

• acquired OGL Computer Support Holdings
• aims to be one of the UK’s most acclaimed telecoms and technology organizations
• acquisition means that the company has become one of the largest providers of unified communications, cloud solutions and cyber security services in the UK

CrowdStrike Earns Frost & Sullivan's 2022 Global Technology Innovation Leadership Award

• earned Frost & Sullivan’s 2022 Global Technology Innovation Leadership Award in the endpoint security industry
• highlighted CrowdStrike as the industry leader for its rapidly strengthening position in the endpoint security market
• For more information about Frost & Sullivan’s 2022 Global Technology Innovation Leadership Award, please visit the CrowdStrike website and read the blog

Riverside Partners' Portfolio Company Convergence Networks Acquires SWAT Systems

• Convergence Networks (the "Company"), has acquired SWAT Systems
• SWAT Systems is a provider of managed IT, cybersecurity, and communication services
• Riverside Partners is a middle market private equity firm with total capital commitments of $1.6 billion raised since inception

Airiam Acquires Vantage Point Solutions Group, Expanding its Footprint in SME .

• announced its acquisition of Vantage Point Solutions Group, a leading provider of managed IT services (MSP) in Maryland, DC, Delaware, and Virginia
• Vantage Point Solutions Group offers network and IT support, managed IT, help desk, cloud services, VoIP, and website and application development
• Terms of the deal were not disclosed

DocSolid Releases Industry White Paper, “Digital Mailroom Best Practices for Governance ...

• announced the release of the industry white paper, “Digital Mailroom Best Practices for Governance and Security” at ILTACON
• white paper describes the security and governance risks law firms engage in when scanning sensitive client information
• DocSolid creates, sells and supports the Airmail2 Digital Mailroom and Digital Records Room solutions for a hybrid workforce

Brother Mobile Solutions Launches New PocketJet 8 Series, Enhancing On-the-go Printing ...

• launches a full suite of next-generation, full-page PocketJet printers
• PocketJet 8 series includes enhancements to print speed and quality, USB Type-C® connectivity, and a broader range of compatible media, including thicker paper and labels
• The PocketJet 8 Series printers include models PJ-822, PJ-823, PJ-862, PJ-863 and PJ-883. Learn more about the new models and printer series
• Brother Mobile Solutions, Inc., a wholly-owned subsidiary of Brother International Corporation, provides innovative mobile and desktop printing and industrial labeling solutions to field workforces and mobile enterprises

Epson reveals why your printer doesn't want to print any more

• Some Epson printers have been displaying a mysterious “service required” warning message
• reported by The Register, the error message is a result of the ink sponges built into the printer
• In a statement on its support page (opens in new tab), Epson claims that “depending on the level of use, the product may reach a condition where satisfactory print quality cannot be maintained, or components have reached the end of their usable life.”

ZorroSign Launches New User Interface Bringing Best User Experience to Digital Signatures

• Upgrading the ZorroSign user experience and user interface with new features, security, compliance and system updates
• ZorroSign's multi-chain blockchain platform unites digital signatures, identity-as-a-service (IDaaS), contract lifecycle management (CLM), privacy compliance, patented fraud prevention, user authentication, and document validation
• ZorroSign, Inc. uses blockchain for superior privacy and security

IRIS Software Group Expands Document Management Functions in Doc.It

• announcing the expansion of It by IRIS capabilities to include cloud-based document management
• update enables accountants to reap the benefits of an all-in-one platform

Ingram Micro Cloud Launches New Program to Help Partners Grow Their Customer Bases

• announces the launch of its latest initiative toward more streamlined customer success, the ULTRA Membership Program
• now available through the Ingram Micro Cloud Marketplace in the United States and Canada
• helps Value-Added Resellers (VARs) and Managed Service Providers (MSPs) expand their customer networks and increase profitability
• ULTRA aims to yield benefits to reseller partners of all sizes, the membership is best suited for growth and solution-oriented VARs and early-scale MSPs

Lock in on Cyber Security with ARCOA

• customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
• identifying assets that are usually passed over and often have significant value

Prosys ApS becomes part of ECIT

• Danish IT-company Prosys ApS has been acquired by ECIT
• ECIT`s subsidiary ECIT Solutions A/S is acquiring 100 % of the shares in Prosys
• Prosys, located in Greater Copenhagen area, Denmark, is a Danish Managed IT Services Provider

Quest selects 6clicks for resale and to support their managed cybersecurity GRC offering

• Quest Technology Management selects 6clicks as their platform to provide digitally enabled cyber audit and management capabilities
• Quest^® is a leading global technology management firm. For 40 years, we’ve worked seamlessly with our clients to achieve their technology and business goals

ATSG Further Enhances its Managed Services, Cloud, and Security Portfolio, with the Acquisition of Vology, Inc.

• announced its acquisition of Vology, Inc., a leading provider of managed IT, cloud, and security services
• acquisition will strengthen ATSG’s National Footprint with a deeper presence in the Southeast, United States
• ATSG is a global leader in transformational technology solutions as a service for today’s digital enterprise.

Introduction to Hybrid Cloud Security

• Reported on Crowdstrike
• Hybrid cloud security is the protection of data and infrastructure that combines elements of private cloud, public cloud, and on-premises infrastructure into a unified architecture
• hybrid cloud offers high flexibility in moving workloads to different environments quickly while taking advantage of better features

Intellinetics, Inc. Reports Second Quarter Results

• a digital transformation solutions provider, announced financial results for the three and six months ended June 30, 2022
• Total Revenue increased 17% from the same period in 2021
• Software as a Service Revenue increased 208% from the same period in 2021