MSP & MSSP & IT Industry Notes for 9/8/2024

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September 8th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Cybersecurity Solutions for Health Care Protection

• Recent ransomware attack on Change Healthcare disrupted insurance claims processing, affecting patients and pharmacies.
• India faces growing cyber threats, with an average of 2,138 attacks per week on healthcare institutions in 2023.
• AI-driven tools can enhance threat detection, streamline response times, and upskill healthcare employees for better security.
• Healthcare sector must adopt AI and advanced cybersecurity measures to safeguard sensitive patient information and critical operations.

Epson Introduces New High-Performance Desktop Check Scanners for Remote Deposit Capture

• Introduces two new desktop check scanners, the TM-S1000II and TM-S1000II-NW, designed to support Remote Deposit Capture (RDC) for streamlined check processing.
• TM-S1000II-NW features driverless Web API technology for easy setup and maintenance, offering Ethernet, USB, and optional Wi-Fi connectivity for future-proofing.
• Both models offer exceptional check processing speed, available in 30 or 60 checks per minute configurations, and ensure high-quality images at 200 dpi.
• MICR accuracy rate of 99.9%, these scanners minimize errors, while built-in franking and electronic endorsement features simplify processing.
• Scanners are now available through authorized Epson partners with a two-year limited warranty and extended service options up to five years.

Vasion and MicroTech Secure $2.8M Print Automation Deal with the U.S. Army through ...

• Vasion secured a $2.8M contract with the U.S. Army to enhance security and efficiency through cloud-based print automation.
• Partnership with Ricoh and MicroTech connects Vasion’s solutions to the Army’s Network Enterprise Technology Command (NETCOM).
• Vasion’s PrinterLogic will manage up to 150,000 printers and 1.7 million users, meeting the Army's strict IL-4 security standards.
• Deal follows a successful pilot and reinforces Vasion’s commitment to digital transformation and cybersecurity for the Army.

CompassMSP Awarded Barracuda Discover24 2024 MSP Partner of the Year

• CompassMSP awarded the Barracuda Discover24 2024 MSP Partner of the Year for its exceptional performance and contributions.
• Award recognizes CompassMSP's excellence in delivering Barracuda’s cybersecurity and data protection solutions to clients.
• Partnership with Barracuda has driven significant success in enhancing clients' security and IT resilience.
• Award highlights leadership in the managed services space and its commitment to providing top-tier cybersecurity solutions.

NRD Cyber Security income increased by 32% in H1 of 2024

• NRD Cyber Security reported €3.643 million in revenue for H1 2024
  • 32% increase over the same period in 2023, with net profit up by 58% to €507,000.
• Lithuanian market grew by 79%, driven by the company's Managed SOC services and increasing NIS2 Directive-related projects.
• NRD's cybersecurity solutions, Natrix and CyberSet, strengthened the cyber resilience of key sectors in Egypt, Malta, and new markets like East Africa and the Eastern Caribbean.

Check Point Software Unveils New MSSP Portal for Partners: Vastly Simplifying Service Delivery and Ease of Doing Business

• Unveiled new Portal for managed security service providers (MSSPs) and distributors, streamlining service delivery and business operations.
• MSSP Portal addresses key challenges such as scaling services, managing diverse security solutions, and ensuring compliance, significantly enhancing efficiency and profitability.
• Portal simplifies onboarding, reducing the process from a week to two minutes, and integrates seamlessly with the Check Point Infinity Platform.
• Features include
  • effortless onboarding
  • diverse security portfolio deployment
  • flexible billing

ECS Achieves AWS Managed Service Provider Status for Tenth Consecutive Year

• Earned AWS Managed Service Provider status for the tenth consecutive year, showcasing its expertise in AWS solutions.
• Highlights ECS’s ability to provide specialized consulting and managed services for all stages of the cloud journey.
• Partnership with AWS enables secure, scalable cloud solutions for the federal sector.
• AWS’s Competency Program helps customers find APN Partners with deep industry expertise for seamless AWS solution deployment.

Lock in on Cyber Security with ARCOA

• IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
• Data Destruction: Ensures sensitive data is completely erased from devices before disposal
• Asset Remarketing: Resells refurbished IT assets to maximize value recovery
• Recycling Services: Provides environmentally responsible recycling of electronics
• Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
• Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

Perpetual Capital Partners Acquires Novatech, Inc.

• Perpetual Capital Partners acquires Novatech, Inc., expanding its portfolio in the tech sector.
• acquisition enhances Perpetual Capital Partners' capabilities and market presence in managed IT services and solutions.
• Novatech, Inc. will continue to operate under its established brand, providing innovative IT services and solutions to its customers.
• Deal signifies a strategic move for Perpetual Capital Partners, strengthening its position in the technology industry

Surpassing the Boundaries of Large Language Models

• LLMs revolutionizing technology with capabilities in text recognition, summarization, and generation, impacting sectors like healthcare and finance.
• Despite their power, LLMs face challenges such as misinformation and bias, requiring careful dataset evaluation and improved transparency.
• Solutions include rigorous data review, effective prompt formulation, and strategies to enhance model interpretability and fairness.

TWAIN Working Group and the Coalition for Content Provenance and Authenticity (C2PA) enter into a Liaison Partnership Agreement

• TWAIN Working Group (TWG) and C2PA have partnered to integrate C2PA’s Content Credentials into TWAIN Direct scanning applications.
• Collaboration aims to improve content authenticity and traceability.
• TWG will offer technical coaching for this integration at the TWAIN Direct Developers Day event.
• TWAIN Direct and Content Credentials are open source, enhancing document capture and content verification

Xerox and HCLTech Extend Agreement to Drive Innovation with AI and Digital Engineering

• HCLTech and Xerox extend their AI-driven Engineering and Digital Process Operations collaboration.
• HCLTech will aid Xerox's Reinvention strategy for sustainable growth, leveraging its AI platform and process services.
• HCLTech will help enhance working capital, device connectivity, and sales efficiency.
• partnership focuses on centralizing processes and improving experiences for employees and clients.
• partnership, ongoing since 2009, has led to 215 U.S. patents and advanced R&D labs.

PDF AI: Manage Documents with Greater Efficiency

• enhances PDF handling with AI-driven automation, accuracy, and insights, surpassing traditional tools.
• Automates repetitive tasks like file organization and form filling, boosting productivity and reducing manual work.
• Minimizes human error with precise data extraction and standardized formatting.
• Features AI-driven indexing for faster and easier document navigation.
• Key Features:
  • Smart Text Recognition: Accurate text extraction from images and scanned documents.
  • Automated Classification: Organizes documents based on content with customizable labels
  • Advanced Data Extraction: Pulls specific information quickly, with batch processing support.
  • Includes encryption, access control, and audit trails for document security.
  • Offers advanced automation, better search and indexing, seamless integration, and enhanced security compared to traditional PDF tools.