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MSP & MSSP & IT Industry Notes for 9/30/2024

 

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September 30th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

EFI Expands Relationship with Global Strategic Partner DPI

  • EFI (Electronics For Imaging) enhances its relationship with Digital Print, Inc. (DPI) to broaden its reach in the digital print and signage markets.
  • Both companies will focus on integrating EFI’s cutting-edge digital print technologies with DPI's market presence.
  • Partnership aims to tap into emerging markets and increase EFI’s footprint globally.
  • Collaboration strengthens their commitment to innovation and customer-centric solutions in the print industry.

Revenue Rocket Advises BlackPoint IT on Successful Sale to Agellus Capital

  • BlackPoint IT successfully sold to Agellus Capital, guided by Revenue Rocket.
  • Revenue Rocket provided M&A advisory services, facilitating the smooth transaction.
  • Acquisition aims to fuel BlackPoint IT’s expansion and enhance its service offerings.
  • Agellus Capital and BlackPoint IT share a strategic vision, creating synergies that will drive future growth.
  • Acquisition strengthens the competitive positioning of both companies in the tech industry.

Crexendo Announces Record Level Participation at the Upcoming NetSapiens Platform ...

  • Crexendo reports an unprecedented number of participants at its upcoming NetSapiens platform event.
  • Increased interest reflects the growing importance of the NetSapiens platform within the communications industry.
  • Event will showcase advancements and new features within the platform, emphasizing innovation.
  • Attendees will benefit from extensive networking and collaboration opportunities.
  • Crexendo sees this participation surge as a sign of continued growth and influence in the communications space.

ConnectWise Announces New CEO, Jason Magee to Depart

  • reported on channel insider
  • Jason Magee stepping down as ConnectWise CEO after five years, following major acquisitions.
  • Manny Rivelo, former Forcepoint CEO, will take over, with a smooth transition planned.
  • Under Magee, ConnectWise grew significantly, with 300% revenue and 500% profit increases.
  • Magee enhanced ConnectWise’s cybersecurity reputation and will remain involved through IT Nation Connect.
  • Rivelo aims to build on success, focusing on AI opportunities for MSPs and SMBs.

Cybellum Receives Frost & Sullivan’s Competitive Strategy Award for Product Security Innovation

  • Cybellum awarded Frost & Sullivan’s Competitive Strategy Leadership Award for its groundbreaking product in cybersecurity.
  • Innovative platform offers automated vulnerability management, enabling organizations to secure their products more effectively.
  • Platform has demonstrated significant impact in safeguarding IoT devices and automotive components, providing comprehensive protection throughout the product lifecycle.
  • Cybellum recognized for leading the market with its proactive approach to product security and contributing to higher industry standards

Red Canary, Palo Alto Networks team to offer managed security services for Cortex XSIAM

  • Red Canary partners with Palo Alto Networks to deliver managed security services for the Cortex XSIAM platform.
  • Collaboration aims to provide advanced threat detection and response capabilities to clients using the Cortex XSIAM system.
  • Integration will help organizations optimize their security operations by leveraging automation and analytics.
  • Partnership underscores both companies' commitment to innovation in managed security services.

How AI avatars are transforming customer service in business

  • AI avatars are being used to provide 24/7 customer support, improving user interactions with businesses.
  • Avatars can offer personalized service by analyzing customer data and preferences in real time.
  • AI-driven avatars help companies reduce labor costs by automating routine customer service tasks.
  • Businesses can easily scale customer service operations using AI avatars, handling multiple interactions simultaneously.
  • AI avatars integrate with existing CRM systems to offer seamless and efficient customer service.

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics
  • Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
  • Secure Logistics: Handles the safe transport of IT assets throughout the disposal process

The Role of Social Media Platforms in Combating Deepfakes

  • Social media platforms are leveraging AI tools to identify and remove deepfake content quickly.
  • Platforms are working with academic and industry experts to improve detection technologies.
  • Initiatives are being introduced to raise awareness among users about deepfakes and how to spot them.
  • Strict policies are implemented to regulate the creation and distribution of deepfakes.
  • Platforms are enhancing transparency by labeling potentially altered content and providing context to users.

Buchanan Technologies Strengthens Oracle Expertise with Heartland IT Consulting Acquisition

  • Buchanan Technologies acquires Heartland IT Consulting to bolster its Oracle services capabilities.
  • Acquisition enhances Buchanan's technical expertise and offerings in Oracle ERP, cloud, and consulting services.
  • Deal positions Buchanan to better serve clients in key industries by expanding its reach and service portfolio.

Microsoft, Align, and Other Industry Leaders Secure Top Honors in Channel Futures MSP ...

  • Microsoft, Align, and other major companies receive top recognition in the Channel Futures MSP awards.
  • Awards highlight their leadership and innovation in managed service provider (MSP) solutions.
  • Honorees are celebrated for delivering exceptional managed services that drive client success.
  • Winners are acknowledged for implementing cutting-edge technologies to meet evolving industry demands.
  • These accolades reflect the growing significance of MSPs in the IT and business landscape.

Nuspire Ranked Among Elite Managed Service Providers on Channel Futures 2024 Next Generation List

  • Nuspire secures a prestigious spot on Channel Futures' 2024 Next Generation list of top managed service providers.
  • Ranking highlights Nuspire’s leadership and innovation in the managed services sector.
  • Nuspire is recognized for providing advanced security and IT management solutions to its clients.

Duplo Nears 2,000 Installations of DC-618 Slitter/Cutter/Creaser - Printing Impressions

  • Duplo is approaching 2,000 installations of its DC-618 Slitter/Cutter/Creaser, showcasing its popularity in the industry.
  • DC-618 is recognized for its efficiency in handling various print finishing tasks, enhancing workflow productivity.
  • High installation numbers reflect strong user adoption and satisfaction among printing businesses.

HP printers apparently have AI now, because of course they do

  • HP introduces AI capabilities in its printers, enhancing functionality and user experience.
  • New AI features aim to optimize print quality, reduce waste, and streamline workflows.
  • Technology promises to improve ease of use, making printing more intuitive for users.

Vasion Announces Product Name Change from PrinterLogic to Vasion Print, Marking a New Era in Digital Transformation

  • Vasion rebrands PrinterLogic as Vasion Print to better align with its vision for digital transformation.
  • Name change reflects a broader focus on innovative print management solutions.
  • Strategic shift aims to strengthen Vasion's position in the competitive digital landscape.

Lexmark Owners Said to Weigh $2 Billion Sale of Printer Manufacturer

  • Lexmark’s owners are reportedly considering a sale of the printer manufacturer valued at around $2 billion.
  • Move is attracting interest from various potential buyers within the tech industry.
  • Decision reflects broader trends in the printing market and ongoing consolidation efforts.

Bipartisan Senate bill would renew CDO Council, require ‘AI readiness’ work

  • A bipartisan Senate bill aims to renew the Chief Data Officers (CDO) Council.
  • Bill emphasizes the need for federal agencies to prepare for AI implementation and management.
  • Seeks to enhance data strategies across government agencies to better utilize AI technologies.
  • Renewal promotes collaboration among various stakeholders to address challenges related to AI readiness

Novigi expands footprint with acquisition of managed services rival

  • Novigi has acquired a competing managed services provider to enhance its market presence.
  • Move aims to broaden Novigi’s service offerings and strengthen its capabilities in managed services.
  • Acquisition positions Novigi to better compete in a growing industry landscape.

Rapid7 Adds Extended Ecosystem Support of Third-Party Detections to Managed ...

  • Rapid7 expands its managed services by incorporating support for third-party detection technologies.
  • Addition allows clients to leverage a wider array of security tools and integrations.
  • Enhancement aims to improve overall threat detection and response capabilities.

CrowdStrike unveils AI Security Posture Management and Data Security Posture Management

  • CrowdStrike launches AI-driven Security Posture Management and Data Security Posture Management tools.
  • Tools aim to enhance organizations' ability to assess and improve their security posture.
  • Offerings emphasize data security, helping organizations better manage and protect sensitive information.
  • Use of AI technologies enables real-time insights and improved threat detection capabilities.

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