Sponsored by
July 29th, 2024
Arcoa Group
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
BRITECITY Expands IT Managed Services for Businesses in Orange County
- BRITECITY now offers specialized IT services for small businesses throughout Orange County, focusing on Managed IT Service
- Services include Managed IT, IT Help Desk, Cybersecurity, Security Awareness Training, and 24/7 Support, all customized for small businesses
- Month-to-month agreements with no hidden fees, allowing clients to cancel anytime, emphasizing customer satisfaction
- Covers infrastructure security, technical issue resolution, cybersecurity, employee training, and 24/7 support
Liongard CEO: 'We're Teaching MSPs To Become Managed Attack Surface Solution Providers'
- Reported on TheChannelCO
- unveils its new innovation road map and enhanced attack surface management platform at RoarCon in Dallas
- CEO Michelle Accardi focuses on training MSPs to monetize managed attack surface capabilities and become trusted advisors
- Automates IT asset inventory, tracks changes, and maps vulnerabilities to a cyber risk dashboard, enhancing service offerings and security
- Provides details on multifactor authentication enforcement to help MSPs mitigate authentication risks
- Highlights resiliency, orchestration, automation, and remediation to proactively enhance cyber resiliency and threat response
Managed Services Summit returns to London | IT Europa
- annual Managed Services Summit will take place on Wednesday, September 11, 2024, in London
- Features 32 industry-leading speakers, including keynote Derek Redmond, and channel influencers Paul Green, Ian Luckett, and Michelle Coombs
- Addresses trends, customer requirements, and strategies for creating value through managed services, targeting senior decision-makers in the ICT channel
Entara Named to Prestigious MES Midmarket 100
- named to 2024 MES Midmarket 100 list by MES Computing for the third consecutive year
- Honors top vendors supporting midmarket organizations with innovative products and services
- provides customized lifecycle management for security incidents, meeting midmarket technology and budget needs
- First eXtended Service Provider (XSP), offering managed IT, cybersecurity, and incident response. Recognized on multiple industry lists
- CEO Pamela Diaz highlights their commitment to aligning technology goals with business objectives
- introduces the AI-assisted AltaLink® C8200 and B8200 Series MFPs to enhance digital transformation
- AI Features: Equipped with ConnectKey® technology for document summarization, handwritten note conversion, and sensitive information redaction
- Uses AI to analyze and adjust settings based on user behavior for streamlined workflows
- Supports Intelligent Document Processing and other AI-assisted workflows
- Client Benefits: Enhances efficiency and productivity in hybrid workplaces, as noted by Terry Antinora of Xerox
- Features advanced security through AI tools, partnerships with Trellix and Cisco, and SIEM integration. Implements zero-trust security measures
Hussein Hallak, Co-founder of Momentable - AITech Interview
- We address AI ethics by gathering input from artists, clients, and our team through various channels
- Informed Decisions: We use feedback and market data to guide our actions thoughtfully
- Ongoing Learning: We stay engaged with rapid AI developments and adapt as needed
SonicWall Report Details Exponential Increase in Overall Cyberattacks
SonicWall released the 2024 SonicWall Mid-Year Cyber Threat Report, researched and compiled by SonicWall Capture Labs.
- At least 12.6% of an organization's annual revenues were at risk to cyber threats
- Sensors detected 125% attack hours – 10 attack hours in an 8-hour workday
- Businesses endured on average 1,104 hours of critical attacks during a span of 880 working hours; protected from a potential of 46 days of downtime
- Malware trended up 30% YoY, including a massive 92% spike in May alone
- Ransomware intensifies in North America (+15%) and explodes in LATAM (+51%)
- IoT attacks (+107%) and encrypted threats (+92%) continue to climb globally
- 83% of customer-received alerts seen by our managed services team are related to cloud apps and compromised credentials
- SonicWall identified 78,923 'never-before-seen' malware variants – 526 a day
Lock in on Cyber Security with ARCOA
- IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
- Data Destruction: Ensures sensitive data is completely erased from devices before disposal
- Asset Remarketing: Resells refurbished IT assets to maximize value recovery
- Recycling Services: Provides environmentally responsible recycling of electronics
- Compliance & Reporting: Offers documentation and reporting to meet regulatory standards
- Secure Logistics: Handles the safe transport of IT assets throughout the disposal process
- Fourth Acquisition: Fusion5 acquires NZ firm IntegrationWorks, marking its fourth acquisition in three months
- Workforce Expansion: Adds 80 employees across offices in NZ, Australia, and the UK
- Boosted Expertise: IntegrationWorks enhances Fusion5's integration solutions capabilities
- Independent Operations: IntegrationWorks will operate independently within Fusion5, providing new services to customers
- Recent Acquisitions: Other acquisitions include GoCloud, Vigilant I.T., and Liberate I.T., expanding Fusion5’s IT services
- Strategic Growth: Fusion5’s acquisitions follow industry trends of consolidation and growth, driven by market opportunities and IT skills shortages, supported by BGH Capital's recent acquisition of Fusion5
- reported on channelinsider.com
- CrowdStrike Cybersecurity, headquartered in Australia, caused businesses, services and governments shutdowns around the world
- Claims the disruption was caused when it pushed out a faulty patch to its customers worldwide
- Temporarily shut down airports, hospitals, 911 services and much more
- Former CrowdStrike executive stated; “Here’s what I think I know so far: Everybody runs CrowdStrike (if you don’t, lots of your partners do). Most customers have endpoint sensors set to auto-update. Bad-sensor update jammed up Windows machines. New/improved update now deployed. But customers often have to reboot machine to fix problem. Some have to boot to “safe-mode” and remove offending file. Reports now that some adversaries posing as “CrowdStrike Support” are reaching out to customers offering help — stay a little paranoid about who you are communicating with”
- Healthcare systems that went offline include:
- Mass General Brigham
- Penn Medicine
- Cincinnati Children’s Hospital
- Michigan Medicine
- Mount Sinai Hospital and Hospital for Special Surgery
- Baylor Scott & White of Texas
- RWJBarnabas Health of New Jersey
- Emory Healthcare of Georgia
- Norton Healthcare of Kentucky
- UVA Health of Virginia
- Greater Baltimore Medical Center
- University of Miami’s UHealth
- UnitedHealth Group may have total costs of $2.45 billion to recover from the recent ransomware attack on its Change Healthcare division.
- Rite Aid Pharmacy Stores, headquartered in Philadelphia, PA, notified 2.2 million patients that their PHI was exposed after ransomware attack from RansomHub hacking group.
- InHouse Physicians of Naperville, IL notified 148,000 patients that their PHI was inadvertently exposed on the Internet.
- Disney Corp. is notifying an unknown number of customers that their info may have been stolen by NullBulge hacking group.
- Bassett Furniture of Virginia, which has 100 locations, notified an unknown number of customers that their info was exposed after ransomware attack.
- Pueblo County School District of Colorado notified an unknown number of students that
GDC IT Solutions: Announces the asset acquisition of Intrac Technology
- acquires Intrac Technology, extending its IT services into Sheboygan, Wisconsin, and surrounding areas
- Dan Logan expresses excitement about integrating Intrac and enhancing support and services for customers
- Specializes in cost-effective IT solutions for small businesses and has served Wisconsin companies for over 20 years.
- Mike Coons highlights the benefits of expanding GDC’s footprint in Wisconsin and enhancing technology solutions with Intrac’s addition
- GDC will retain Intrac’s Cascade, Wisconsin office to ensure ongoing support for clients
- GDC IT Solutions: Provides comprehensive IT services including application development, managed IT solutions, and network infrastructure
Federman & Sherwood Investigates Toshiba American Business Solutions, Inc
- Federman & Sherwood is investigating Toshiba American Business Solutions, Inc. (Toshiba) following a recent data breach
- Toshiba discovered unauthorized access to sensitive personal identifiable information via its email environment
- Toshiba has begun notifying those affected by the breach
More big money spent to buy cybersecurity firm
The Wall Street Journal is reporting that Google’s parent company Alphabet is nearing a deal to acquire Wiz Inc. of Israel for $23 billion
- would be Alphabet’s largest acquisition ever
- Wiz provides cybersecurity product and services suite.
- Google already acquired Mandiant Cybersecurity for $5.4 billion
data breach has been linked to an American hacker living in Turkey, and member of ShinyHunters hacking group
- hacker demanded $1 million in ransom
- AT&T reportedly paid $370,000 in ransom to ensure that the stolen information would be deleted
- affects 110 million AT&T wireless customers
- hackers stole phone records and text messages for 2022 and 2023
- may now also impact users of Boost, Cricket & H2O smartphone service customers
- AT&T warned, "There are often ways, using publicly available online tools, to find the name associated with a specific telephone number."
- "The inclusion of cell site identification numbers in the stolen data is particularly alarming, as it could potentially allow for the triangulation of users' locations,"
- "This adds a physical dimension to the already extensive privacy violation and couldexpose individuals to highly targeted and convincing social engineering attacks, not to mention compromising the physical security of individuals, such as those trying to escape
abusive relationships."
New hacking group targeting your customers
Researchers at Sysdig Cybersecurity issued report on new hacking group named “CrystalRay”
- has already successfully attacked over 1,500 organizations since February, 2024
- using open-source security tools to automate and streamline attack processes
- employ automated IP address scanning and vulnerability-checking services to identify potential targets
- once hackers gain initial access, they then conduct lateral movement attacks to uncover additional credentials, which are then sold on the dark web and used to deploy cryptomining operations
Kyndryl Selects RISE with SAP and Expands Alliance to Simplify Customers' Cloud Transformations
- announces an expanded alliance with SAP, leveraging RISE with SAP® to enhance cloud transformation services
- will provide SAP® services for SAP S/4HANA® Cloud Private Edition, supporting customers in their cloud migration and digital transformation
- will offer end-to-end advisory, implementation, and managed services for RISE with SAP, using SAP Activate methodology
- combines its consulting services and application expertise to support SAP cloud ERP solutions and modernization efforts
- provides migration and transformation, data insights and AI, application development, and integrations for SAP Business Technology Platform (SAP BTP)
Canon Unveils Advanced AI-based Innovations at Inaugural 'Think Big' Event in Hong Kong
- Canon introduces the 'Think Big' Event Series in Hong Kong, focusing on AI and its impact on workplace productivity
- Scheduled for Friday, 2 August 2024, from 9am to 4pm at JW Marriott Hotel Hong Kong, highlighting AI-based technologies and their role in transforming business operations
- event aims to empower businesses by showcasing AI’s potential to enhance productivity and operational efficiencies, featuring seminars and a 'Technology Zone' with AI and large language model (LLM) solutions
- event aligns with Hong Kong's goal to become an AI hub, addressing the expected 20% increase in AI adoption in 2024 and helping businesses navigate digital transformation challenges
- experts will discuss AI’s impact on data processing, contract management, and industry-specific applications, offering practical insights into integrating AI into business workflows
IT spending to increase - Research published by Gartner
Worldwide IT spending will increase 7.5% to $5.26B in 2024
- Data center systems up 24.1% to $293M
- Devices up 5.4% to $730M
- Software up 12.6% to $1.1B
- IT services up 7.1% to $1.6B
- Communication services up 3% to $1.5B
- “Generative AI is being felt across all technology segments”
Print server solution market growth
Research published by
- WiseGuy Reports
- Expects market to reach $4.8 Billion by 2032 growth driven by the need for cost-effective, centralized printing solutions and the increasing adoption of wireless and cloud-based technologies.
- (indicates increasing need for solutions such as Papercut, YSoft SafeQ Cloud, PrinterLogic, Output
Manager, etc.)
Comments (0)