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MSP & MSSP & IT Industry Notes for 12/8/2024

 

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December 8th, 2024

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.

Execo Appoints Niranjan Umarane as Chief Product Officer to Drive Innovation in GenAI

  • Niranjan Umarane appointed Chief Product Officer at Execo to enhance generative AI (GenAI) solutions.
  • Will integrate GenAI into legal and contract management services to boost efficiency and innovation.
  • Execo focuses on blending AI with human expertise to deliver next-gen managed services

ECS Managed Security Services Now Leverage Cyware Intel Exchange Capabilities

  • ECS integrates Cyware's Threat Intel Risk Score engine to prioritize and manage threat data efficiently
  • Customizable scoring enhances federal agencies’ ability to address specific cybersecurity needs
  • Partnership aligns solutions with federal standards for proactive threat sharing
  • Strengthens defenses for national infrastructure against emerging threats

Konica Minolta Renews IMSA Partnership

  • Konica Minolta renews its collaboration with IMSA to boost brand visibility and business ties
  • Konica Minolta Business Center at tracks supports networking with solar-powered, off-grid capabilities
  • Partnership highlights IMSA’s eco-innovations, including EV charging at events
  • Offers exclusive experiences, including pit tours and "Hot Lap" rides for clients and prospects
  • Supports Wayne Taylor Racing with Andretti Autosport to integrate sports and business growth

Nozomi Networks and Advens Team to Deliver Advanced Cybersecurity Services to

  • Nozomi Networks and Advens partnered to deliver managed cybersecurity services for industrial and critical infrastructure environments across Europe, including OT and IoT systems
  • Partnership played a key role in safeguarding infrastructure during the Paris Olympics, protecting against serious cyberattacks
  • Advens integrates Nozomi's ANSSI-certified visibility, monitoring, and threat detection tools into its Managed Security Services
  • Targets public services, healthcare, and Industry 4.0 organizations to enhance cyber resilience

AI and Product Strategy: Three Essentials to Know

  • AI strategies should focus on measurable business outcomes like growth and productivity
  • Maximizing Adoption: Align AI with business goals and upskill teams for GenAI implementation
  • Manage risks such as model bias, IP issues, and transparency challenges
  • Build trust with feedback loops, error reporting, and transparent operations
  • Monitor and refine AI systems to align with evolving user needs

CrowdStrike Helps Secure the End-to-End AI Ecosystem Built on AWS

  • New feature detects vulnerabilities and misconfigurations during the AI workload build phase, enhancing security before deployment
  • Enhanced integration with SageMaker allows data scientists to securely build, train, and deploy machine learning models in production-ready environments
  • Identity security platform is now integrated with AWS IAM Identity Center to provide advanced threat detection and unified identity visibility across both on-premises and cloud environments
  • Strengthens CrowdStrike’s offering across the full AI ecosystem, from large language models to cloud applications, ensuring security at every stage of AI development and deployment

eCloudvalley Awarded a 2024 AWS Partner Award

  • Recognized with a 2024 AWS Partner Award, earning the title of MSP (Managed Service Provider) Partner of the Year
  • eCloudvalley’s MSP service significantly improved IT operations for clients, including a Philippine fast-food chain, reducing their total cost of ownership by 30%.
  • Award is part of the Geography and Global AWS Partner Awards, which evaluate AWS partners based on their specialization, customer success, and performance metrics.
  • eCloudvalley provides managed IT services, cost optimization (FinOps), and robust cloud security solutions to clients worldwide.

Lock in on Cyber Security with ARCOA

  • IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
  • Data Destruction: Ensures sensitive data is completely erased from devices before disposal
  • Asset Remarketing: Resells refurbished IT assets to maximize value recovery
  • Recycling Services: Provides environmentally responsible recycling of electronics

Nozomi Networks and Advens Team to Deliver Advanced Cybersecurity Services to

  • Nozomi Networks and Advens partnered to deliver managed cybersecurity services for industrial and critical infrastructure environments across Europe, including OT and IoT systems
  • Partnership played a key role in safeguarding infrastructure during the Paris Olympics, protecting against serious cyberattacks
  • Advens integrates Nozomi's ANSSI-certified visibility, monitoring, and threat detection tools into its Managed Security Services
  • Targets public services, healthcare, and Industry 4.0 organizations to enhance cyber resilience

Massive Data Breach: Personal Information of 760,000 Workers from Major Companies Leaked Online

  • Personal data of over 760,000 employees across major companies was leaked online following a cyberattack linked to the MOVEit vulnerability.
  • Notable victims include Xerox, Nokia, Bank of America, Morgan Stanley, and other prominent corporations. The leaked data contained sensitive information about their workforce.
  • Bbreach exploited vulnerabilities in the MOVEit file transfer software, which has been associated with multiple cyber incidents this year.
  • Specifics vary, leaked information reportedly includes names, addresses, and other employment details, raising concerns about identity theft and privacy violations.

FSi Strategies Named to Inc.'s 2024 Best in Business List as a Leader in IT Management

  • FSi Strategies is acknowledged for its impactful role in IT management and digital transformation.
  • Company focuses on optimizing IT infrastructures, integrating advanced technologies like AI and cybersecurity.
  • Honored for offering enterprise-class solutions that enhance security and cloud infrastructure.

CrowdStrike Named AWS 2024 Global Security Partner of the Year

  • CrowdStrike Falcon platform offers real-time threat detection and protection for AWS customers.
  • Recognized as AWS North America Marketplace Partner of the Year and AWS LATAM Public Sector Technology Partner of the Year.
  • Collaboration enhances cybersecurity solutions, combining CrowdStrike’s expertise with AWS's cloud infrastructure

Automation tools simplify workflows for managed service providers (MSPs) by automating ....

  • Automation streamlines ticketing, monitoring, and incident resolution, allowing MSPs to manage multiple clients with ease
  • Reduces the need for human intervention in routine tasks, lowering operational costs
  • Faster issue resolution and proactive service improve customer experience and SLA compliance
  • Automating repetitive tasks frees up staff for more strategic work
  • Supports growth by handling higher workloads without quality loss

Magna5 Expands Managed Security Services and Geographic Footprint with Strategic

  • Magna5 acquired ThreatAdvice, expanding its managed security services and geographic footprint, particularly in the Southeast U.S.
  • ThreatAdvice has strong market positions in Alabama and Georgia, which will help Magna5 further strengthen its national footprint.
  • Acquisition enhances Magna5's cybersecurity capabilities, complementing its customer-focused approach to security solutions.
  • Magna5 CEO Robert Farina emphasized the alignment of both companies' strategies and their shared vision to reduce client risk and streamline operations

Lexmark Named Managed Print Services Leader by Quocirca for 12th Year

  • Named a leader in the Managed Print Services (MPS) market by Quocirca for the 12th consecutive year.
  • Lexmark's platform manages 1.5 million devices, offering visibility and centralized management.
  • Company integrates energy-efficient devices and uses reclaimed post-consumer plastic, alongside sensors to optimize toner levels and service needs.
  • Lexmark's new 9-Series A3 hardware range is modular, reducing maintenance time and technical failures.
  • AI-driven predictive analytics: Their use of digital twin technology helps improve system uptime and reduces IT burdens.
  • Strong focus on a "Secure by Design" approach ensures robust security across devices, documents, and networks.

TWAIN Working Group joins RISC-V International community to develop secure IoT document scanning solutions

  • Partnership aims to integrate TWAIN's scanning standards with RISC-V's open-standard instruction set architecture (ISA), enhancing edge-computing capabilities.
  • Collaboration focuses on improving document scanning technology and extending it to IoT devices using the energy-efficient, secure, and flexible RISC-V architecture.
  • Embedding TWAIN Direct, a driverless scanning protocol, into RISC-V-based systems, the project promotes scalable, high-performance, and secure scanning platforms.
  • Strategic collaboration will leverage RISC-V's chip-level integration to accelerate processing power and integrate technologies like AI and cloud services for enhanced security

Red Hat Ansible Automation Platform Service on AWS Now Available

  • service simplifies hybrid cloud automation for IT teams, available with managed and self-managed options.
  • Offers easy cost tracking and integration with AWS’s billing system.
  • Self-managed version allows for greater customization, while the managed option includes premium support.
  • Designed for automating everything from data centers to AI

The MSPAA® Announces the Launch of its Vendor Marketplace for MSP Members and Community

  • (MSPAA) has launched its new Vendor Marketplace
  • Platform offers detailed information on trusted industry vendors, making it easier for MSPs to find the right solutions.
  • Solutions showcased are specifically designed to address MSPs' unique challenges, such as operational efficiency and cybersecurity.
  • Intuitive layout streamlines the search for essential tools and technologies, enhancing the marketplace experience for MSPs

Managed Services Market Projected to Reach $594.8 Billion by 2031, Growing at 11.3% CAGR

  • Cloud-based managed services are expected to experience the fastest growth due to increasing demand for scalable, off-premise IT solutions.
  • Security services segment is predicted to see the highest growth, driven by increasing cybersecurity concerns across industries.
  • North America led the market in 2021, while Asia-Pacific is expected to grow the fastest in the coming years.
  • BFSI (Banking, Financial Services, and Insurance) sector is the largest adopter of managed services, especially in IT management and cybersecurity.
  • Companies like IBM, HCL, and TCS are key players in this expanding market.

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