Sponsored by
February 9th, 2025
Arcoa Group
Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.
What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use re-marketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your client.
Smart Innovation: Where GenAI and GenBI Converge
- Generative AI enhances Business Intelligence (BI) by automating data analysis and insights.
- AI makes BI accessible with natural language queries instead of complex dashboards.
- AI-driven BI improves forecasting and trend analysis.
- Ethical concerns include data bias, accuracy, and security risks.
- AI will drive real-time analytics and automated decision-making.
Atlantic, Tomorrow's Office Acquires BrainSell to Expand Business Technology Consulting
- Atlantic strengthens its business technology consulting services by acquiring BrainSell, a firm with expertise in AI, data analytics, and digital transformation.
- Clients gain access to expanded ERP, CRM, automation, and AI-driven business insights.
- Merger boosts Atlantic’s ability to provide technology solutions for SMBs, integrating BrainSell’s industry partnerships with Salesforce, HubSpot, and Microsoft.
- Deal aligns with Atlantic’s vision of helping mid-market companies scale efficiently with advanced technology.
- Drake Star acted as BrainSell’s exclusive financial advisor, guiding the transaction for optimal outcomes.
Vitis Technologies Announces the Acquisition of Conexio in Cincinnati
- Vitis acquires Conexio to grow its MSP services.
- Adds 21 IT professionals to enhance operations.
- Leaders emphasize shared customer focus.
- Marks Vitis’s third IT acquisition in three years.
- Expands presence across Ohio, Kentucky, Indiana, and West Virginia.
FADGI & NARA: A New Revenue Stream for Office Equipment Dealers in the Digital Age
- NARA now requires all records to be digital and FADGI-compliant starting July 1, 2025.
- Government agencies and businesses need high-quality scanning solutions to meet FADGI standards
- Production and network scanners with FADGI certification are key investments for compliance
- Intelligent Document Processing (IDP) aligns with FADGI, offering automation-driven revenue streams
- Office equipment dealers can expand services by selling and supporting FADGI-compliant scanners
Pivot Point Consulting Named Best in KLAS
- Recognized as the top provider for Managed IT Services.
- Earned the title multiple years in a row.
- Services include Managed Services, Analytics & AI, EHR, ERP, IT Advisory, Digital Transformation, and Cybersecurity.
- Strong presence in healthcare IT, enhancing operational efficiency.
- Solutions help organizations save 5-30% on IT expenses.
- Driven by cost reduction, sustainability, and digitization.
- Key Drivers:
- Rising demand for cloud-based MPS.
- Increased focus on security & compliance.
- Expansion in SMB & enterprise sectors.
- Challenges: High initial investment & integration complexities.
- Regional Insights:
- North America: Leading market due to strong IT infrastructure.
- Europe & APAC: Rapid adoption fueled by digital transformation.
- Sector Adoption: BFSI, healthcare, government, and education leading the way.
- Named Smart Workplace Solutions Line of the Year for seven consecutive years.
- Leading with AI technologies to enhance workflow efficiency.
- Offers cloud services, apps, and document solutions.
- Strong focus on reseller training and support.
- Emphasizes smarter, secure hybrid work environments
Lock in on Cyber Security with ARCOA
- IT Asset Disposition (ITAD): Manages the secure disposition of end-of-life IT equipment
- Data Destruction: Ensures sensitive data is completely erased from devices before disposal
- Asset Remarketing: Resells refurbished IT assets to maximize value recovery
- Recycling Services: Provides environmentally responsible recycling of electronics
Ontinue Expands Managed Security Services to Secure Growing IoT/OT Attack Surface
- Expanded its managed security services to cover IoT and OT environments with its new ION for IoT Security service.
- Provides 24/7 monitoring and rapid incident containment for IoT/OT environments.
- Real-time tracking and management of IoT and OT devices, with detailed insights.
- Immediate support from Ontinue's cybersecurity experts for efficient threat mitigation
MicroAge Introduces CyberPointe Managed Security Services to Combat Growing Cyber Threats
- Includes Basic, Plus, Signature options with features like extended detection & response (XDR), managed email security, and phishing simulations.
- Provides clients with monthly reports and live visibility into their security posture and threats.
- Enhances protection with add-ons like Multi-Factor Authentication, Cloud Backup, and extended log retention.
- Focus on Security: MicroAge's solution allows businesses to focus on growth while CyberPointe handles complex security operation
Lenovo's Pascal Bourguet and Rob Cato Recognized with CRN's 2025 Top 50 Most .
- Both leaders included in the elite group of the 50 Most Influential Channel Chiefs for their strategic and innovative impact on Lenovo's channel efforts.
- Global Channel Chief, Bourguet led global expansions, including over 10,000 new certifications and the creation of Lenovo 360 Circle, enhancing sustainability and partner differentiation.
- North America Channel Chief, Cato strengthened relationships across Lenovo’s portfolio, particularly in data centers and services, while helping shape the Lenovo 360 for MSPs initiative.
- Leadership has been key to transforming Lenovo's channel operations by diversifying offerings and empowering partners to specialize in non-PC solutions.
- Under leadership, Lenovo earned CRN’s Best Value Chain Initiative award and expanded its sustainability-focused partner community
Peter Kujawa and Keith Graham of ConnectWise Recognized on
- Kujawa: Oversees IT Nation and Service Leadership, driving community programs to enhance partner success
- Graham: Leads partner programs that accelerate sales and platform adoption at ConnectWise.
- Both have significantly contributed to ConnectWise’s growth and the IT Nation community.
- List honors top IT leaders for their channel strategy and impact.
ServiceNow Pure-Play Partner CoreX Targets Global Growth With Volteo Digital Buy
- CoreX strengthens its presence in Latin America and Europe, enhancing its ServiceNow ecosystem expertise
- Volteo brings strong capabilities in ServiceNow implementations, including expertise in ITOM, CMDB, and service management
- Merger positions CoreX as a major player in ServiceNow's digital transformation services
GoTo Introduces New MDM and RMM Capabilities and Ecosystem Integrations for LogMeIn
- Secures and manages devices across multiple platforms (iOS, Android, Windows, Mac) for Managed Service Providers (MSPs).
- Allows MSPs to manage multiple clients efficiently, with expanded technician permissions and customer-specific policy settings.
- LogMeIn Resolve is now available on the Pax8 Marketplace, improving ease of access for over 35,000 MSPs.
- New integration to streamline management of Microsoft environments, improving operational efficiency.
- New integrations with security solutions will open up fresh revenue opportunities for MSP
ePlus Expands Managed Services with Support for Juniper Mist
- New service integrates Juniper Marvis AI, which helps monitor performance and provide real-time insights for optimizing network operations
- xpanded Managed Services with Juniper Mist support
- AI-driven network monitoring with Juniper Marvis AI
- 24/7 support for network performance and incident resolution
- Leverages Mist Premium Analytics for deep network insights
- ePlus builds on a decade-long partnership with Juniper
Fort Worth's ECI Software Solutions Wins Prestigious Award for Printer Management Technology
- Printanista received Device Management Solution of the Year award at the 2024 PrintIT Awards for its excellence in printer fleet management.
- Printanista automates printer management tasks, improving efficiency and reducing manual intervention.
- Solution enhances security and ensures accurate tracking of device usage and status.
- Printanista claims to revolutionizing Managed Print Services (MPS) by providing real-time insights and better control over printer fleets.
- Technology enables businesses to improve their print environments, cut down on costs, and enhance service delivery
Lenovo's Pascal Bourguet and Rob Cato Recognized with CRN's 2025 Top 50 Most .
- Both leaders included in the elite group of the 50 Most Influential Channel Chiefs for their strategic and innovative impact on Lenovo's channel efforts.
- Global Channel Chief, Bourguet led global expansions, including over 10,000 new certifications and the creation of Lenovo 360 Circle, enhancing sustainability and partner differentiation.
- North America Channel Chief, Cato strengthened relationships across Lenovo’s portfolio, particularly in data centers and services, while helping shape the Lenovo 360 for MSPs initiative.
- Leadership has been key to transforming Lenovo's channel operations by diversifying offerings and empowering partners to specialize in non-PC solutions.
- Under leadership, Lenovo earned CRN’s Best Value Chain Initiative award and expanded its sustainability-focused partner community
New ID Dataweb and SDG Corporation Alliance Drives Unprecedented Advanced Identity
- Partnership enhances identity fraud prevention using advanced verification solutions.
- ID Dataweb’s cross-channel verification combines with SDG’s identity and access management (IAM) experience.
- Integration offers risk-based authentication to improve security and trust.
- SDG benefits from ID Dataweb’s dedicated training to expand its cybersecurity capabilities.
- Alliance addresses evolving cyber threats with scalable, secure identity solutions
Lexmark Centralizes AI-Powered Cloud Solutions and Expands 9-Series Printer Lineup
- Three new A3 models added to Lexmark's 9-Series, with options for speeds ranging from 25 to 55 ppm and both monochrome and color choices.
- Lexmark’s Cloud Solution Center now features AI-powered translation and redaction tools, improving document processing and security.
- Updated 9-Series caters to various price points and needs, from small teams to larger workgroups requiring A3 output.
- Lexmark's Cloud Fleet Management enhances remote monitoring and device management, streamlining operations.
- New CX950, CX951, and MX953 models will be available in March.
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