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MSP & IT & MSSP Industry Notes for April 9th, 2023

 

IT, MSP & MSSP Industry Notes

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April 10th, 2023

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Socura Launches Managed SASE (MSASE) Service to Secure the Hybrid Workforce

  • announced the launch of its Managed SASE (Secure Access Service Edge) service in partnership with Palo Alto Networks’ Prisma
  • industry researchers expect SASE to be a $60bn industry by 2027 fuelled by the rise of flexible working
  • A UK Law in December of 2022 allowed millions to apply for flexible working hours

TRG Expands UK and European Operations with Acquisition of Symec Technologies

  • Symec, formed in 2009, is a leading Mobile Technology Solutions and Managed Services company headquartered in Bristol, UK
  • TRG is a global, privately owned managed services provider that manages the full lifecycle of every enterprise endpoint
  • TRG has more than 10 million devices under management, with more than 5,000 customers

Cybersecurity Notes

  • The White House stated it is giving U.S. federal agencies 30 days to delete TikTok app from all government issued mobile devices, due to fears that the Chinese government could use the Chinese app to steal data
  • Russell County Hospital of Kentucky stated that it will spend $2.5 million to implement solution to protect itself from future ransomware attacks.
  • Minneapolis Public Schools of Minnesota notified an unknown number of students that their info was exposed after ransomware attack
  • Los Angeles Unified School District of California notified 2,000 students that their info was exposed ransomware attack
  • Pipefitters Local 537 Union Health of Massachusetts notified 3,000 members that their PHI may have been exposed after cyber attack
  • Bridgewater-Raritan Regional School District of New Jersey notified 3,909 students that their info was exposed after a cyber attack
  • More here

Kaseya’s 2023 MSP Benchmark Report Finds that Automation, Cybersecurity and Integration Top the List of Priorities for MSPs

  • Released it’s 2023 MSP Benchmark Report
  • surveyed more than 1,000 managed services providers (MSPs) from the Americas, Europe, Middle East, Africa and the APAC region
  • About 90% of respondents hailed automation as a crucial technology for their business because it improves efficiency, allows them to take on more clients and generates more revenue by automating common processes like endpoint management, monitoring, patching, ticket resolution and even cybersecurity
  • More than half of the executive (64%) and technician (54%) respondents picked automation, including auto-remediation of tickets, as their top RMM feature
  • In year-over-year comparison, there is 15% jump in respondents who chose cybersecurity as the top IT challenge their clients expect to face this year
  • About 65% of respondents said most, or all, of their clients have asked for cybersecurity advice
  • 90% of respondents agree that integration between core applications is critical to their business. It helps them streamline their processes, reduce duplication of efforts and automate repetitive tasks

Guardz Launches Dedicated Cybersecurity Platform for MSPs ...

  • announced the launch of its dedicated cybersecurity platform for MSPs and IT professionals
  • all-in-one cybersecurity solution, claims to cut operational and licensing costs up to 75%
  • Guardz is a holistic cyber security and insurance solution designed for SMEs

The 20 MSP Announces Latest Round of Acquisitions, Bolsters National Presence

  • The 20's M&A spree began last year with thirteen acquisitions, and has continued in 2023 with six deals closed
  • announced the completion of three more MSP acquisitions
    • UNI Computers (Kansas)
    • CyberSecure IT Solutions (Florida)
    • The Computing Edge (Oklahoma)

IT group swoops for Isle of Man business in third deal since change of ownership

  • Reported on the businessdesk.com
  • Apogee Corporation, has agreed the deal for Argon Business Systems
  • Argon, providing IT-based services, while also having MPS (Managed Print Services) and other PS (Professional Services) capabilities

Emircom selects leading SymphonyAI enterprise AI SaaS solutions to accelerate digital ...

  • announced a partnership with Emircom, the leading provider of information and communications technology (ICT) solutions in the UAE and KSA
  • will deploy SymphonyAI IT and manufacturing solutions to Emircom customers across the Middle East
  • Emircom operates across the Middle East and specializes in system integration and digital transformation
  • SymphonyAI is building the leading enterprise AI SaaS company for digital transformation

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value

Rosetta Technologies for Sale

  • Technology Leader in MICR Engineering, Manufacturing & Distribution
  • Founded in 1987, Rosetta Technologies Corporation (Rosetta) is a high-tech niche engineering, manufacturing and distribution business that consistently maintains profitability, vanguard technology and recurring growth. Since 2006, Rosetta stands alone as the sole supplier of Magnetic Ink Character Recognition (MICR) printing technology to Ricoh’s world-wide sales and distribution network
    • Sold through RICOH's World-Wide Sales Force
    • Predictable High Profits & Low Riskls
    • Asking Price:$7,500,000
    • Cash Flow:$1,313,000
    • Gross Revenue:$8,225,000

Apogee Unveils Managed Campus Portal to Deliver Network Insights, Visibility, and Modern Self-Service ITSM

  • Apogee Managed Campus Portal for Apogee Managed Network Services delivers network insights and visibility alongside a modern and agile self-service support experience
  • Real-time network insights enable campuses to offload network operations without sacrificing control
  • Self-service support ticketing and management leverages Apogee investments and expertise in ServiceNow® to improve client agility and efficiency

Get to Know the Latest MyQ X 10.1

Lexmark partners with etherFAX solution

  • Lexmark is part of Ninestar of China
  • etherFAX services now built-into firmware of every Lexmark MFP
  • customers can send documents to millions of etherFAX’s connected endpoints

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