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IT, MSP & MSSP Industry Notes for October 24th 2021

 

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October 24th, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

CGI Acquires Cognicase Management Consulting

  • Canadian IT (CGI) company acquires Cognicase Consulting
  • Cognicase offers technology and management consulting services
  • CGI stated the acquisition will strengthen their space in Spain
  • Acquisition price was not disclosed

DigiPlex Hires Industry Veteran to Manage Next Phase of Growth at Stockholm Data Center

  • DigiPlex higher Tommy Wahledow for new operations manager
  • Operations Managers at DigiPlex sites play a crucial role in ensuring that all customers are onboarded and supported with the highest levels of services 24/7

Expedient Continues Expansion with Addition of New Milwaukee Data Center

  • Announced the opening of a new data center in the City of Franklin, Wisconsin, located in Milwaukee County
  • Facility can house more than 8,000 physical servers
  • Facility equipped with 1.2-megawatts of critical power serving the data center
  • Facility designed to meet or exceed the criteria of a Tier 3 data center as defined by the Uptime Institute's Data Center Classification System

Digital Agent Launches Channel Partner Program for IT, Cybersecurity, and Telecommunications Services

  • Digital Agent launches their channel partner program
  • Digital Agent has partnered with a few selected master agents
  • Digital Agent is an in-house provider for managed IT, cybersecurity, phone and internet

Laserfiche Named as a Visionary in 2021 Gartner® Magic Quadrant™ for Content Services Platforms

  • Laserfiche was evaluated as one of 18 vendors in the market
  • Laserfiche product suite — including e-forms, document management, workflow rules management, content collaboration, dashboard analytics, records management and robotic process automation (RPA)
  • Laserfiche is the leading SaaS provider of intelligent content management and business process automation.

Microsoft Claims Universal Print Compatible with Zero-Trust Network Security

  • Microsoft claimed this week that its Universal Print service is part of its "zero-trust" vision for networks
  • The claim is that Azure Active Directory is used to validate printers managed under the Universal Print service

OpenText Named a Leader in IDC MarketScape for Multi-Enterprise Supply Chain Commerce Network for Second Consecutive Report

  • Announced it has been named a Leader in the IDC MarketScape: Worldwide Multi-Enterprise Supply Chain Commerce Network (MESCCN) 2021 Vendor Assessment for the second time
  • IDC MarketScape for MESCCN report evaluates multi-enterprise supply chain vendors success based on capability and business strategy
  • Report specifically notes the following about OpenText:
    • Largest connected community with global scale and reach
    • Integration depth and breadth
    • Over 200 API connectors for integration
    • Strategic partnership with SAP
    • Breadth of trading partner enablers
    • Self-service capabilities
    • Unique OpenText Identity and Access Management

Governor Northam Announces IT Consulting Firm to Expand Headquarters in Fairfax County

  • Northam today announced that Intact Technology, a software consulting and managed services firm, will invest at least $700,000
  • Intact Technology located in Fairfax County, Va
  • Will create 40 new jobs

Toronto ON 24/7 IT Support/System Maintenance – Small Business Services Updated

  • VBS IT Services’ recently updated their managed IT service solutions

One Leaked Password

  • Colonial Pipeline operates the largest gas pipeline system in the United States
  • The attack vector was a single leaked password to an active VPN account that was no longer in use
  • Following the ransomware attack, Colonial Pipeline took its systems offline to contain the threat

Hacking tool linked with Russian crime ring used in Sinclair ransomware attack, analysts say

  • The code also overlaps with previous hacking tools attributed to the Russian group, according to some analysts who have studied it
  • Evil Corp, is believed to be primarily motivated by money, and known for flaunting its ill-gotten wealth

Xerox to relabel Lexmark A4 units

  • Launched the C235, a color laser A4 desktop MFP and the C230, a desktop color laser print only device
  • (since its technology agreement with Fujifilm expired in 3/2021, Xerox is free to source from other vendors)
  • Both models are 24ppm top speed
  • MSRPs of $489.99 for MFP and $329.99 for printer
  • My first thought is Xerox now bringing Ninestar (Ninestar owns Lexmark) devices to their clients. Would have the chat with my client about who Ninestar is and their relationship with China government

ABBYY launches new solution offerings

  • ABBYY is OCR, document processing solution provider, founded by David Yang in Russia
  • Now offering Vantage, which delivers document skills for RPA (robotic process
    automation), automation systems, chatbots and mobile solutions
  • Also offering Marketplace, which offers skills, connectors and assets

Sec expert warns against believing chatter around REvil disappearance

  • Seasoned ransomware threat researcher has warned against taking any of the chatter around the disappearance of the Windows REvil ransomware group for a second time seriously
  • "Everybody knows the forums are monitored, and that includes the crims. The information they post is likely to be complete bollocks intended to mislead anybody who may be trying to work out what they’re actually up to. Law enforcement, for example."

Acronis Cyber Readiness Report 2021 shows false sense of security, record-high attacks, critical security gaps and more

  • annual cybersecurity report from Acronis has arrived
  • With the ongoing COVID-19 pandemic continuing to cripple businesses worldwide, with previous Acronis research showing more than 80% of global companies admitted they were not prepared to switch to remote work
  • Ahead of next week’s Acronis #CyberFit Summit World Tour 2021 kicking off in Miami, Florida on October 25-27 with a hybrid event, the launch of the detailed, 20-page Cyber Readiness Report 2021 has a range of alarming findings that need immediate action to solve

Connect IT Global 2021 is Back in Person and Bigger Than Ever

  • Kaseya “Connect IT Global” which is taking place from October 19-22 at the MGM Grand in Las Vegas
  • Kaseya announces innovative enhancements, including several within its state-of-the-art professional services automation (PSA) solution BMS, that strengthen its comprehensive IT Complete suite of integrated tools for the multi-function IT professional
  • Key Product Enhancements:
  • Security Checklist Templates in IT Glue
  • RapidFire Tools VulScan Portable Vulnerability Scanner (PVS)
  • Enhanced Graphus capabilities for MSPs
  • Repair Lookup Relationships in Spanning Backup for Salesforce
  • Azure Infrastructure Discovery and Reports in RapidFire Tools Network Detective Pro™

DocuWare offers partners free e-signature packages for new cloud customers

  • Now offering version 7.5 of its document management solution
  • New integrations with 3rd party applications
  • Email, team portals, CRMs, ERPs and HR systems
  • New user interface languages
  • Desktop App allows index data from selected documents exported in CSV format
  • Webhooks send file cabinet notifications automatically when documents are newly stored
  • 3rd party apps can respond by synchronizing the data set and triggering workflowRelevant content in PDFs attached to email are scanned and transferred without manual intervention to corresponding index fields
  • Filing and editing table fields allow tables to be filled more quickly
  • Supports 3 additional LDAP attributes; common name, display name and name

Cybersecurity

  • ReproSource of Massachusetts notified 350,000 patients that their PHI was exposed after ransomware attack.
  • Jonathan Toebbe, a US Navy nuclear engineer, was arrested for allegedly attempting to sell top secret nuclear submarine designs to a foreign intelligence agency for $100,000 in bitcoin.
  • Independent Health of Williamsville, New York notified 541 patients that their PHI was exposed after it was inadvertently emailed to “business partners”
  • Mandiant Security published warning for healthcare industry in the U.S. of a new Russian hacking group, named “FIN12” that is targeting the vertical with the Ryuk ransomware to steal PHI and collect ransom payments.
  • Columbus Regional Health of Indiana notified its patients that its network is being hit with “a record number of attempts” by ransomware attacks.
  • United Health Centers, headquartered in Fresno, California, notified an unknown number of patients that their PHI was exposed during recent Vice Society ransomware attack.
  • Oregon Eye Specialists of Portland, OR notified an unknown number of patients that their PHI was exposed after email phishing attack.
  • - OptumCare, headquartered in Edina, Minnesota, had its New Mexico operation hit by a lawsuit, accusing the firm of allowing two former employees to steal PHI from 24,000 patients
    and sell to a competitor.
  • Premier Patient Healthcare of Carrollton, Texas notified 38,000 patients that their PHI was exposed after it was illegally accessed by a former employee.
  • Diamond Institute for Infertility of Millburn, New Jersey, announced it will pay $495,000 to settle lawsuit that claim negligence allowed the PHI of 14,663 patients to be stolen by
    hackers.
  • Olympus Corp. announced that its operations in the Americas were impacted by a ransomware attack.
  • Adobe Corp. stated it has patched 10 new security vulnerabilities discovered in its Acrobat and Reader software applications.
  • Exacq Technologies announced that some of its video surveillance systems have been discovered to have critical security vulnerabilities.
  • Sophos Corp. published report claiming hacking group stole millions of dollars from users of Tinder, Bumble, Grindr and Facebook dating apps
  • Harvard-Westlake High School of Los Angeles, CA notified an unknown number of students that their info was exposed after ransomware attack.
  • Lion Street Financial of Texas notified an unknown number of customers that their info was exposed after ransomware attack.
  • The University of Alabama notified an unknown number of employees that their info was exposed after a laptop computer was stolen.
  • Align Technology of San Jose, CA notified an unknown number of dental patients that their PHI was exposed after ransomware attack.
  • HP Inc. published new cybersecurity research report:
    • 12% of email malware bypassed at least one gateway scanner
    • 89% of malware was delivered via email
    • 23% of malware was in MS Word documents
    • 17% of malware was in MS Excel documents
  • Twitch, a division of Amazon, notified an unknown number of users of its live streaming service that their info may have been exposed due to cybersecurity breach.
  • The Missouri Department of Elementary and Secondary Education notified an unknown number of employees that their info was exposed during recent cybersecurity event.
  • American Osteopathic Association, headquartered in Chicago, IL, notified 28,000 members that their info was exposed after hacking incident.
  • American College of Emergency Physicians, headquartered in Irving, TX, notified 28,000 members that their info was exposed after hacking incident.
  • Broadcom Software published report warning of a new form of ransomware named “Yanluowang”, that may have been developed in China.


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