IT, MSP & MSSP Industry Notes for November 29th 2021

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November 29th, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.

BlueVoyant and Bytes Partner to Deliver Managed Third-Party Cyber Risk

• BlueVoyant, announces strategic partnership with Bytes Technology Group Plc
• Bytes is a UK software, security, and cloud specialists
• Partnership will see BlueVoyant deliver cloud-native third-party cyber risk management solution to Bytes' roster of enterprise and public sector clients
• BlueVoyant is headquartered in New York City

HYCU® Launches Global Partner PACE Program

• HYCU, Inc., introduced Global Partner PACE (Partners Accelerating Cloud Environments) Program
• PACE Program eliminates tiers of engagement making it easier to meet partner demands for easy to use, deploy and manage backup and recovery as a service consistently regardless of cloud or location
• Program also includes purpose-built tracks for Managed Service Providers (MSPs), Cloud Service Providers (CSPs) and Managed Security Service Providers (MSSPs)
  • Zero Conflict Promise
  • Margin Assurance
  • Two Tiers for Reseller Partners
  • Minimum Advertised Pricing (MAP)

AllCloud Launches Engage, an Outcomes-based Managed

• AllCloud, announces the launch of AllCloud Engage
• New managed services framework for strategic AWS customers
• Engage offered in two services
• Essential tier includes ongoing AWS support, FinOps, Solutions Architect Advisory services, access to the proprietary AllCloud Solutions Factory and AWS training
• Professional tier includes even more access to AllCloud’s AWS experts, who are available to guide and support customers’ in-house teams. With the Professional tier, customers receive the full provision of AWS managed services, including infrastructure and application health monitoring, security management, application delivery, management of their data and analytics platform, management of their backup and disaster recovery, patching and cost optimization

Paper faxes still dominate extended care

• Research published by Consensus Cloud Solutions
• 61% of post-acute care facilities still rely on paper fax machines to share PHI
• “The biggest problem with a strong push to use HL7 FHIR standards is that many of the healthcare stakeholders, most specifically post-acute facilities, were not incentivized to use EHRs with the ability to digest information”
• “They are on the receiving end of the burden because they do not get the information in electronic formats. So that leads to a lot of data entry and people standing at fax machines”

Fujitsu offers new solution

• Launched the EdgeXperience Capture
• A software-as-a-service, cloud-based document capture solution
• Can push high quality images into any ECM solution with little to no integration required
• Pricing not announced

HP launches Instant Ink Platinum plan

• Monthly subscription for printer, service and ink
• Provides automatic delivery of ink or toner, a printer, next day replacement
• Starts at $5.99 per month
• Choice of either OfficeJet Pro 9015e or HP 6055e models
• Can cancel at any time
• Can keep printer after 24 months for no additional charge
• No upfront cost
• Sample plans:
  • $29.99 per month includes:
    • Unlimited printing
    • HP Envy 6055e color inkjet desktop copy/print/scan device
  • $32.99 per month includes:
    • Unlimited printing
      • OfficeJet Pro 9015e desktop color inkjet print/copy/scan/fax device with
        document feeder

Hughes Recognized as a Challenger in Gartner® Magic Quadrant™ for Managed Network ...

• Gartner names Hughes Network Systems, LLC (HUGHES) a Challenger in the 2021 Magic Quadrant for Managed Network Services
• Report cites ongoing investments in automation as central to the company's service delivery, producing high rates of automated incident resolution and supporting a broad range of LAN and WAN services
• Hughes also was recognized in the November 2021 Gartner Critical Capabilities for Managed Network Services report

FlashDrive Automates The Process Of Hosting Apps for Businesses in A Revolutionary Way

• developers face numerous challenges while preparing the infrastructure before the deployment and scale it and keeping it up to date after the app is deployed
• In both cases, io does it automatically and can scale from 10 visitor a day to millions of visitors just by adding more resources online

How Cybersecurity and Managed IT Services are Different

• Hiring a managed IT company to support your company’s network, beware of hasty decisions
• From Massnews.com
• If you hire a technology services provider without cybersecurity expertise, your company might be at risk

Cybersecurity

• Denis Dubnikov of Russia was arrested while vacationing in Mexico by Dutch authorities.
• The U.S. federal government is now trying to extradite him so he can face charges of allegedly being a part of the Ryuk ransomware gang.
• Costco Corp. notified an unknown number of customers that their credit/debit care may have been stolen as card skimmers were found at Chicago-area locations.
• Old Pulaski Middle School of Virginia notified an unknown number of employees and students that their info was exposed after paper records were found discarded on property.
• Microsoft published warning that US organizations should be prepared for an increase in hacking attacks from state-sponsored Iranian hackers.
• Eskenazi Health of Indianapolis, IN notified 1,515,918 patients that their PHI is apparently now for sale on the Dark Web, after a ransomware attack.
• California Pizza Kitchen, headquartered in La Playa, CA, notified an unknown number of employees and customers from their 250 locations that their info may have been exposed after data breach.
• Delta Air Lines, headquartered in Atlanta, Georgia, notified an unknown number of travelers that their info may have been exposed during recent cyber attack.
• NorthCare of Oklahoma notified 128,000 patients that their PHI was exposed after ransomware attack.
• Recorded Future Cybersecurity is reporting that hackers are using Dark Web to teach others how to build botnets to launch cyberattacks.
• Overlake OB/GYN of Seattle, WA notified an unknown number of patients that their PHI was exposed after ransomware attack
• JEV Plastic Surgery & Medical Aesthetics of Owing Mills, Maryland notified 1,620 patients that their PHI was exposed after ransomware attack.
• Mowery Clinic of Salina, KS notified an unknown number of patients that their PHI was exposed after cyberattack.
• New York Psychotherapy and Counseling Center notified an unknown number of patients that their PHI was exposed after ransomware attack.
• Surecare Specialty Pharmacy of El Paso, TX notified 8,412 patients that their PHI was exposed after ransomware attack.