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IT, MSP & MSSP Industry Notes for November 1st 2021

 

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November 1st, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results

Kinetic Business Introduces Managed Network Security

  • Kinetic Business announced the availability of Managed Network Security
  • Service is offered as an on-premises or cloud-based firewall service
  • Kinetic by Windstream is a business unit of Windstream
  • Kinetic provides premium broadband, entertainment and security services

Verizon Business expands global managed services with Fortinet Secure SD WAN

  • Announced expansion of its global SD WAN offering w/ addition of Verizon Software Defined Secure Branch with Fortinet Secure SD WAN
  • According to the Verizon Business 2021 Data Breach Investigations Report
    • analyzes 29,207 quality incidents
    • 5,258 were confirmed breaches
    • phishing attacks increased by 11 percent
    • attacks using ransomware rose by 6 percent
    • 85 percent of breaches involved a human element
    • over 80 percent of breaches were discovered by external parties

LTI Becomes Microsoft Azure Expert Managed Services Provider

  • Larsen & Toubro Infotech Ltd. becomes a Microsoft Azure Expert Managed Services Provider
  • Recognition signifies LTI's expertise in Azure capabilities
  • Managed Services Provider (MSP) program is a global initiative launched by Microsoft
  • LTI is a global technology consulting and digital solutions Company helping more than 460 clients

Ricoh launches EHR integration

  • Launched “Smart Integration” into DrChrono EHR (electronic health records system)
  • Allows scanning from Ricoh MFP directly into DrChrono patient record
  • Pricing not announced

Microsoft to fix printing problems

  • Said in “late October” it will fix issues with new Windows 11 operating system including:
  • Prompt for administration credentials might pop up when print server and client are in different time zones
  • Installation of printer drivers failing on print servers accessed through HTTP
  • Printer properties defined on servers being ignored by clients

China’s invasion: US brands under Chinese control Lexmark

  • In 2016, Lexmark International agreed to sell to investors, including China-based Apex Technology, for $3.6 billion
  • Recent months, Lexmark announced it would help U.S. and European businesses produce devices that can be remotely monitored via loT
  • In 2019, the U.S. Department of Defense Inspector General (DODIG) criticized the Army and Air Force for the purchase of printers from Lexmark
  • China-based company was accused of having connections to the Chinese military and the country’s nuclear and cyber espionage programs, ZD Net reported

County Balks at IT Proposal

  • Boozel said the commissioners must trust staff recommendations. The current Xerox contact costs the county $196,456 and Toshiba's proposal totaled ..more here

Telappliant, today announces the acquisition of Connexions Group a leading Carlisle-based MSP

  • Acquisition of Connexions increases the Group’s capability within the SME space
  • Extending its headcount to over 100 employees
  • Connexions Group provides Managed IT & Telecommunication Systems, Network Services & Broadband, Networking & Cabling Infrastructures including Electrical Installations, Lighting, Testing and Certification, Managed Wireless On & Off Site Networking, CCTV, Security and Building Access Systems, Audio Visual, Public Address

Align recognised as Best Cybersecurity Provider in Hedgeweek US Awards

  • Voted as “Best Cybersecurity Provider” in the Hedgeweek US Awards 2021
  • Based on an online peer-review survey in which investors, hedge fund managers and service providers are invited to nominate a “best-in-class”

Valeo Networks Receives Private Debt Investment from Siebert Williams Shank & Co

  • Valeo Networks, receives significant private debt investment from Clear Vision Impact Fund
  • Clear Vision Impact Fund, a New York-based investment initiative sponsored by an affiliate of Siebert Williams Shank & Co., LLC
  • Funding will expand Valeo Networks' national reach and growth through strategic mergers and acquisitions (M&A)

InfoNetworks today announced a new and unique service called "Unified Technology Solution."

  • "Unified Technology Solution." Promoted as the answer to fill an existing void in the marketplace
  • Offers businesses managed IT services, complete network security, voice and telephony services, and connectivity via a complete package from a single provider

HP launches collaboration solutions

  • Launched “HP Presence” portfolio
  • Consisting of conferencing and collaboration solutions
  • “Meeting Space Solutions” is suite of bundled options with hardware and services for meeting spaces with user interaction and real-time analytics and cybersecurity
  • Arrived packaged in same box with step by step setup application
  • Intelligent room controls and Bang & Olufsen audio video bars
  • Satellite microphones and 4K camera
  • Room Assist feature to report missing chairs, dry markers, temp, etc.
  • Pricing not announced

Ricoh offers new version of solutions

  • Launched version 2.0 of its Ricoh Smart Integration (RSI) platform
  • Includes proprietary OCR (optical character recognition) technology
    • Automatically extracts data from scanned documents
    • Routes jobs to right plan in system, including automated naming
      convention, folder production and field population
  • Available in scalable, modular subscription model
  • Does not require embedded client
  • Browser integration with MFP’s scanning and printing functions
  • Device based license
  • Launches version 2.0 of “Current Technology”
  • Allow users to embed the most current security technologies
  • Enhanced fax and scanning features
  • Access to subscription based applications
  • Support for TLS 1.3 security standard
  • Support NTLM authentication
  • Updated error message terminology for fax reports
    • PDF format of fax transmission result email notification function
    • Improved address searchability when using LDAP server for scanning/fax
    • Available for entire Ricoh “IM” series of MFPs

Pulse Technology named to MSSP Alert's Top 250 MSSPs list for 2021

  • Has been named to the Top 250 MSSPs list for 2021, published by After Nines Inc
  • List and research identifies and honors the top MSSPs, managed detection and response (MDR) and Security Operations Center as a Service (SOCaaS) providers worldwide
  • Pulse Technology a technology company serving the IT, Managed Print Services and other needs of businesses throughout the Midwest

Lead for Break/Fix IT Services

Fraser Advanced Information Systems acquires managed services company

  • Fraser Advanced Information Systems announced acquisition of Warrington, Bucks County-based Aaxios Technologies
  • Aquisition of Aaxios Technologies strengthens our market position across the Delaware Valley as an expanding IT solutions provider to the small, mid-size and major account business community

Trustwave Sells PCI Compliance Business To Sysnet For $80M

  • Trustwave sold its legacy payment card industry compliance business to Sysnet Global Solutions for $80 million to double down on managed detection and response (MDR)
  • Chicago-based cybersecurity company said divesting its longstanding SecureTrust and FLEX divisions will allow Trustwave to focus more on the high-growth managed security services (MSS) portfolio


Cybersecurity

  • UF Health Central Florida of Leesburg, FL was sued by patients for negligence regarding a ransomware attack that exposed PHI or 700,000 patients
  • The U.S. Department of Treasury reports that it has identified 177 cryptocurrency wallets associated and used by the top 10 ransomware gangs
    • $5.2 billion in potential ransom payments transacted
    • Average ransomware payment of $102,273
  • The top ransomware operator, REvil of Russia, was shut down
    • Unknown entity hijacked the payment portal
  • The U.S. Treasury Department is reporting a 30% increase in ransomware attacks on the finance vertical
  • Phoenix Children’s Hospital in Arizona notified 368 employees that their PHI was inadvertently disclosed in an email error
  • Kemper Insurance, headquartered in Chicago, IL, plans on settling a lawsuit for $17.6 million regarding past data breaches that exposed info of 6.1 million customers
  • Apollo Career Center of Ohio notified an unknown number of students that their info was exposed after ransomware attack
  • McAfee Security announced it found security vulnerability in Netop Vision Prop Education Software, that is used by 3 million teachers in 9,000 school systems in the U.S., that exposes info on students
  • Public School and Education Employee Retirement Systems of Missouri notified 349,246 employees that their info was exposed during data leak
  • Ferrara Candy Corp. of Illinois notified an unknown number of customers that their info was exposed during recent ransomware attack.
  • Stephen Defiore of Florida was sentenced to 3 months probation, $77,417.50 fine after pleading guilty to receiving $2325 in bribes for altering security features of smartphones.
  • GetApp’s 2021 Data Security Report states that ransomware attacks are up 25% year over year.
    • 33% of organizations have no incident response plan
    • 23% have no process in place to report cyberattack
    • Users clicking phishing links up 14%
  • Lewisville Independent School District of Denton, Texas reports that it is hit with 16 million malicious email threat messages so far in 2021
  • The U.S government listed the top types of ransomware hitting healthcare vertical:
    • Hive
    • Vice Society
    • Conti
    • REvil/Sodinokibi
    • Pysa
    • Grove
    • Ryuk
    • CL0P
  • The Fin7 ransomware gang is now recruiting employees under the name Bastion Secure
    • Trying to trick workers into thinking they are applying to a legitimate firm that sells cybersecurity solutions
  • SkyWest Airlines, headquartered in Utah, cancelled 1200 flights in 2 days due to a “5 hourn system outage” that may have been caused by cybersecurity incident
  • University Hospital of Newark, New Jersey notified 9,329 patients that their PHI was exposed after info was illegally accessed by a former employee
  • Accenture Corp. reported that it was hit by LockBit ransomware, and refused to pay the $50 million ransom demand, and may impact info of 2,000 customers
  • Justin Sean Johnson was sentenced to 7 years in prison for hacking into University of Pittsburgh Medical Center and stealing PHI of 65,000 people
  • PracticeMax Software of Scottsdale, AZ, notified two of its customers, Anthem Insurance and Humana Insurance, that some of their customers may have had their PHI exposed after the software company was hit by ransomware attack
  • UMass Memorial Health of Worcester, Mass, notified 3,099 patients that their PHI was exposed after email phishing attack

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