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IT, MSP & MSSP Industry Notes for March 13th 2022

 

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March 13th, 2022

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients.

Cloud5 Achieves Top Hospitality Honor in the 2021 Mitel Partner Awards

  • Named Hospitality Partner of the Year, Americas, in the Mitel Global Partner Awards
  • Winners were honored for their exceptional understanding of customer needs and ability to provide innovative and customized solutions to modernize their unified communications (UC) experience
  • Cloud5 is a communications technology and services provider to customer-centric brands across the Americas

Merger to create security-focused IT managed services powerhouse

  • Reported on insidermedia.com
  • Antrim-based ANSEC IA will become part of the Outsource Group
  • Plans to employ a workforce of more than 100 people by the end of this year
  • Outsource Group, has offices in Antrim, Belfast, Cookstown, Dublin and Edinburgh
  • ANSEC IA, founded in 2007 located in Northern Ireland's best-known specialist IT security consultancies

MCA Technology Solutions Enters Equity Sharing Partnership with Best-in-Class Managed ...

  • New Charter Technologies announced the equity sharing partnership with MCA Technology Solutions

Williams Data Management Announces Addition of ScanMyFiles.com

Judge Consulting Recognized as a Leading Managed Service Provider in North America ...

  • named to the Managed Service Provider (MSP500) list in the Elite 150 category for 2022 by CRN
  • annual MSP 500 list recognizes the leading solution providers in North America
  • Judge Group is a global services and technology firm with over 30 offices in the United States, Canada, and India.

Ricoh’s partnership with Nintex grows

  • Nintex is provider of RPA (robotic process automation) solutions
  • Announced that has authorized Ricoh as reseller in country of New Zealand

IT By Design Partners With the MSP Growth Coalition, Names Juan Fernandez Brand ...

  • Announced partnership with the MSP Growth Coalition and Co-founder / CEO Juan Fernandez
  • IT By Design (ITBD), a Master Managed Services Provider (MMSP)
  • ITBD, the nation's largest privately-held MSP, created the Build IT brand as the educational arm of its MSP business

Sharp Certifies directprint.io as a Sharp Compatible Software Product

  • Announced that io's SaaS print management solution has received full validation as a Sharp Compatible software product
  • Pre-configured for over 400 Sharp models
  • io enables resellers or IT admins to quickly and efficiently deploy Sharp multifunction printers (MFPs)
  • Offers secure, control and track printing across Chromebooks, Windows and macOS environments

DocSolid Issues Major Release of Airmail2 Digital Mailroom – Workflows and

  • Announced new release of its digital mailroom software, Airmail2 Digital Mailroom
  • new version now includes the Airmail2 Hub, providing structured communications from digital mail recipients back to the mailroom  operators
  • DocSolid creates, sells and supports Paper2Digital® solutions for optimized scanning, printing, and shredding

HP Inc. posts last quarter’s earnings

  • Net revenue up 8.8% to $17 million
  • Spent $1.8 billion buying back its stock
  • Printing division revenue down 4.2% to $4.831 billion
    • Non-GAAP operating profit of $879 million
    • 2% operating margin
    • Supplies revenue down 2%
    • Total hardware units down 28%
      • Commercial revenue up 9%
      • Consumer revenue down 23%

Canon Europe Has Stopped Shipments to Russia

  • Suspended new shipments of products into Russia in response to the country’s attack on Ukraine

Apple orders employees back to office

  • Orders staff to return to the office once a week from 4/11/2022
  • Have to be back at least three days a week by May 23
  • Has delayed its plans multiple times amid employee backlash

Lock in on Cyber Security with ARCOA

  • customer has a staggered refresh cycle, the value of the equipment can be issued in the form of a credit growing over time
  • identifying assets that are usually passed over and often have significant value
  • Will generate Environmental Impact Reports at no charge

Toshiba Concerned Chip Crisis May Deepen After Ukraine Invasion

  • Stated supply challenges for electronic components are unlikely to abate for another year
  • Russia’s invasion of Ukraine, a key supplier of chipmaking materials, may also have an impact
  • “The sense of shortages hasn’t changed at all,” Hiroyuki Sato, the head of Toshiba’s devices unit, said in an interview. “We expect the current tight supply will last until March next year” at the earliest
  • Ukraine is a major supplier of purified rare gases such as neon and krypton, both essential to making semiconductors
  • Accounts for almost 70% of the world’s neon gas capacity, according to TrendForce data

Cybersecurity Notes

  • Public universities (aka Higher Ed) should prepare for cyber attacks, according to report published by Security Week magazine
    • Increase in activity driven by war in Ukraine
  • Firmware is being attacked by hackers more than ever, according to warning published by the U.S. Department of Homeland Security
    • This includes firmware in printers and MFPs
  • “Securing the firmware layers is often overlooked”
    • One of the stealthiest methods in which as attacker can compromise devices
    • “conducting attack operations, and inflict irrevocable damage” to the networks that these compromised devices are attached to
  • Symantec Security published warning about a new malware, named “Daxin” being used by Chinese hacking groups:
    • Is a backdoor rootkit
    • Designed to give attackers root privilege level access
  • Michigan Medicine of Ann Arbor, Michigan, notified 2,920 patients that their PHI was exposed after email phishing attack
  • JDC Healthcare Management (aka Jefferson Dental Care) of Dallas, TX notified 501 patients that their PHI was exposed after malware incident
  • Extend Fertility of New York City, NY notified 10,373 patients that their PHI was exposed after ransomware attack
  • Healthcare industry in the U.S. is being targeted by Russian hackers in retaliation for sanctions levied in Russia by U.S. according to warning published by Security Infowatch
  • Spine Diagnostic & Pain Treatment Centers of Louisiana notified 3,351 patients that their PHI was exposed after ransomware attack
  • Mon Health of Morgantown, WV notified an unknown number of patients that their PHI may have been exposed due to email phishing attack
  • Fellowship Community, aka Bible Fellowship Church Homes, Inc. in Whitehall, PA notified 3,500 residents that their PHI was exposed after ransomware attack
  • Charlotte Radiology Centers of North Carolina notified an unknown number of patients that their PHI was exposed after ransomware attack
  • Towne Home Care of Howell Township, NJ notified 5,591 patients that their PHI was exposed after ransomware attack
  • Crossroads Health of Mentor, OH notified 10,324 patients that their PHI was exposed after ransomware attack
  • Catholic Health Services of Lauderdale Lakes, FL notified 14,986 patients that their PHI was exposed after email phishing attack

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