IT, MSP & MSSP Industry Notes

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August 22nd, 2021

Arcoa Group

Why partnering with ARCOA makes sense
Electronics Recycling is an important and profitable part of the IT asset lifecycle, but it can be overwhelming with all you already do, varying state regulations, and the limited resources at hand. That’s where ARCOA comes in. When you partner with ARCOA, you get all the benefits of a big company without any of the capital investment. We’ve been doing this since 1989 and have the expertise, certifications, and nationwide resources to get the most for all your clients’ retired IT assets. Plus, positioning your clients as environmental stewards not only elevates their appeal to consumers, it meets government requirements and avoids fines.

What partnering with ARCOA looks like
Our role is to make it easy for you to bring more value to your clients. We work with you to help stretch your clients’ IT budget by reducing the total cost of ownership of their electronics. We’re experts at identifying and implementing the solutions your clients need for the end-of-use remarketing, recovery, and recycling of their technology assets. The sooner you involve ARCOA, the sooner you and your clients will see better results.MSP, MSSP and IT Notes Industry July 12th, 2021MSP, MSSP and IT Notes Industry July 12th, 2021

Toshiba launches new solution platform

• Launched the Elevate Sky platform for cloud-based workplace solutions
• Scan to cloud providers such as Google, Microsoft, Box and Dropbox
• Document management, workflow and print management solutions

Cygnet Infotech and Document Accounting Solutions (DAS) Partner to Offer An Enhanced E ...

• Cygnet Infotech has partnered with Document Accounting Solutions (DAS)
• Will offer enhanced e-signing and document management capability
• Created “Cygnature Node” for the ‘Square9 Suite of products’ Square9 is a leading developer of enterprise content management solutions

Lead for Managed IT Services

• Seeking Unified Back Office System
• https://www.p4photel.com/topic/lead-for-it-services-7

Apogee Enhances the Customer Experience with Appointment of Higher Education Industry ...

• Announced the appointment of David Hinson as Campus Chief Information Officer
• Will provide essential hands-on, strategic leadership at higher education campuses it serves across the country
• "Higher education IT departments must modernize and innovate, and there's no better partner for that than Apogee,” said David Hinson

Data Intensity Awarded 2021 Top Oracle Solution Provider

• Announced it has been recognized by CIO Applications as a 2021 Top Oracle Solution Provider
• Highlights organizations that excel in providing mission-critical solutions powered by Oracle Applications and Technology stacks
• "What makes Data Intensity a best-in-class provider is its absolute commitment toward investing in its people, process, and tools to drive scalable technology service management that delivers unprecedented service availability and reliability," said Joe Philip, managing editor of CIO Applications

Options Announce Microsoft Cloud Productivity Gold Partner Status

• Announced it has achieved the Microsoft Cloud Productivity Gold Partner Status
• Prestigious accolade is awarded to only the top 1% of Microsoft partners worldwide
• Microsoft’s Cloud Productivity competency focuses on Options’ skills in delivering innovative Office 365 solutions and helping clients deploy and manage applications such as Exchange Online, SharePoint Online, and Microsoft Team

Medicus IT Named to Inc. 5000 List for Seventh Time

• Named it one of the Top 5000 Fastest-Growing Private Companies in the country by Inc. magazine
• This is Medicus IT's seventh year earning a spot on the list
• The annual Inc. 500|5000 list represents a unique look at the most successful companies within the American economy's most dynamic segment: independent small businesses

Microsoft issues another patch to fix print

• Provided a more comprehensive fix for the dangerous Windows Print Spooler security flaws publicly knowns as “PrintNightmare”
• Exposes users to remote code executive, ransomware attacks and privilege
  escalation attacks and may stop jobs from printing on printer or MFP
• Second patch issued and default setting changed to hopefully finally resolve the vulnerability

Kofax makes acquisition of competitor

• Kofax, which is owned by Thoma Bravo, is headquartered in Irvine, CA, and maker of document capture, RPA, and print management solutions
• Announced it has acquired Printix.net ApS, headquartered in Denmark.
• Provider of cloud-based SaaS (software-as-a-service) print management software
• Kofax will extend this offering to its dealers
• Purchase price not announced

BCM One Ranks on the 2021 Inc. 5000 List of the Fastest-Growing Private Companies in America

• BCM One, a provider of NextGen Communications and Managed Services for IT leaders and resellers, is named to its annual Inc. 5000 list
• We are excited to be recognized by Inc. as one of the fastest-growing companies in the U.S.," stated Geoff Bloss, CEO of BCM One

Corsica Technologies Recognized as One of America's Fastest Growing Private Companies ...

• Corsica Technologies, recognized as one of the top managed IT and cybersecurity providers in the country from magazine
• Companies on the 2021 Inc. 5000 are ranked according to percentage revenue growth from 2017 to 2020
• Corsica Technologies was recognized for its strong 337.4% revenue growth

IRS Awards $184 Million Contract to ViON

• Announced today it has been awarded a $184 million contract value with the Internal Revenue Service, Managed Infrastructure Data Service (MIDS) program
• To provide managed services to reengineer, maintain, and operate the Internal Revenue Service (IRS) storage and compute infrastructure environment with on-premise, infrastructure-as-a-service for storage and compute capabilities
• Contract period has a one-year base plus the option of eight additional one-year terms

Network Remedy Named Best Managed IT Service Provider in Silicon Valley by Digital.com

• Named Network Remedy among the best managed IT services in San Francisco and San Jose for 2021
• firms were evaluated based on multiple service lines, size of firm, and industry focus
• Experts at Digital.com examined providers that work with clients across various industries and different types of organizations

airSlate Among Inc. 5000 Fastest-Growing Private Companies

• Named one of the fastest-growing private companies by Inc. 5000
• airSlate ranked No. 2313 in the annual list, after reporting 186% revenue growth in the last three years
• Record company growth, reaching $100 million ARR and more than 100 million users across its portfolio of award-winning electronic signature, PDF editing, and no-code workflow automation solutions — signNow, pdfFiller, and airSlate

Managed IT Systems Ranked Among Elite Managed Service Providers on 2021 NextGen 101 List

• Named as one of the world’s premier managed service providers on the prestigious Channel Futures 2021 NextGen 101 rankings
• NextGen 101 list, honors industry-leading managed services and technology providers who are driving a new wave of growth and innovation for the tech channel via the groundbreaking solutions they deliver for their customers

Datto’s Rae: ‘Who Is Key In Digital Transformation? The Managed Service Provider’

• Reported on CRN
• Told an audience of MSPs at this week’s XChange+ 2021 conference that they are in the middle of what he termed the “golden age” of managed services
• “Very, very few MSPs went out of business during this time. ... The time is now to take advantage of this golden age,” he said.

NTT DATA Awarded $15.4 Million Contract to Provide Managed IT and Security Services to ...

• Won a $15.4 million contract to deliver superior end-user support services for Argonne National Laboratory (Argonne)
• Argonne chose NTT DATA based on its ability to support these unique IT needs, as well as alignment to its core values of impact, innovation, client focus, integrity and teamwork
• NTT DATA will work with Argonne to mature their IT operations, modernize their end-user experience, and identify technologies that drive the most impact

Remote Work is Here to Stay—But Only if You Meet the Requirements

New survey from The Harris Poll commissioned by Express Employment Professionals

• Majority of U.S. hiring decision-makers (70%) agree onboarding employees remotely requires more time and money than doing it in an office
• • More than half (55%) say their company hired and onboarded new employees remotely during the COVID-19 pandemic
  • A similar proportion (51%) report their company plans to do so once the COVID-19 pandemic subsides
• A survey by Owl Labs found that 59% of employees would be more likely to choose one employer over another if offered remote work.
• Hiring decision-makers are split as to whether they will use specific criteria to determine which employees can work remotely (51%) or if all existing employees will be allowed to work remotely (49%)

Brother launches print subscriptions

• Introduced the Brother Refresh EZ Print Subscription Service
  - Monthly printing plan that delivers Brother ink or toner cartridges directly to a
  customer’s door before printer or MFP runs out of ink or toner
  - No long term commitments or contracts
  - 2 month risk free trial for eligible b/w laser printer models
  - Plans start as low as $3.49 per month flat fee
  o Applies to 100 page per month with low end b/w laser printer
  - Unused pages roll over to next month and never expire
  - If print more pages than plan allotment, overage charges apply