So, I'm thinking an easier thought track for me until I get 100% back on my feet will be short blog thoughts. Let's get it going. 
Yesterday
Yesterday I sent an email to a new client asking if we're ready to move forward with the order (always assume the order). 
I received a reply this AM that they aren't ready at this time and I posed to punt on the question why they aren't ready to buy now. Yet I choose to focus on the additional question that asked "the screen on your device is it touch device?"
I thought it was too easy since almost all of our MFP devices have touch devices. But I then asked why is that question being asked? Could it be asked be cause there is an underlying question about the screens?
With the entire world dealing with Covid19 I thought just maybe someone else has a no touch MFP solution that I'm not aware of. Thus with my reply to the client I explained that we do have a color touch device and added an additional talk track that we have a "safety" security feature that allows end users to control the MFP color screen with their smart phone devices.
Okay, so maybe I was over thinking the question from the client, but I'd rather cover all my bases because I've seen some pretty crazy buying questions in the last 41 years.
-=Good Selling=-
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