Copier Leases Unlimited Pages "If it sounds to good to be true"
Just happened today and I tried to explain the pit falls to a current client that's believes working with a new vendor was advantageous because of unlimited page for black and color prints. Thus I thought i's time again to renew the pitfalls of many copier leases.
Unlimited Pages
The thought of unlimited black and color pages is extremely inviting. The client thinks that getting one price per month for the lease and the unlimited page is a GREAT deal. It's my belief that most if not all of these agreements should be a NO Deal. The reason for this follows.
In most cases you will pay more per month for the lease and unlimited pages is because the dealer or the manufacturer builds in fail sales to protect them so they do lose money (yes dealers and manufacturers can lose money if the client makes too many black or color prints). Thus any dealer worth their weight will put clauses in the lease contracts.
- Annual escalation of the monthly lease payment with as much as a 25% increase per year (on average I see 15%, but have seen 25%). Many clients told me that the sales person stated there is no escalation, well you need to read the fine print of the lease. In most cases you will see the clause in the lease of the maintenance agreement"we may increase the cost". WE MAY means WE WILL. Read the fine print and if you're unsure contact someone like my self who can explain the ramifications.
- Everygreen clause means if you don't notify the leasing company or the dealer of your intentions at the end of the lease. The lease could increase for another 12 months or the entire term. I've seen it. READ the fine print on every document that you sign!
- Additional fees for toner delivery, help with scanning or printing because your copier is on the network and those services are not included in the maintenance agreement or lease that you signed. READ the fine print on every document that you sign!
- Poor service and support. The thought of a cheap price is long forgotten after poor service. Many copier companies after COVID are trying to do more with less. Many have lost technicians (retired or when on to bigger and better things), those dealers and manufacturers that lost those people are not capable of replacing them because the copiers of today require more technical expertise than years ago.
- Dealership of Manufacturers Culture was exposed during COVID 19. Many furloughed or laid off employees which ruined the culture of those companies because employees who needed the jobs were tossed out. Thus those that are still with those companies are taking the paths of silent quitting. Are these the types of companies you want to be associated with?
In the end most unlimited page agreements contracts are made to protect the dealers or manufacturer and not the client.
Feel free to reach out to me if you need help or have questions
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