Can the Ricoh SP C831dn print A2 Color Envelopes?

AWESOME!!!!

Art,

The same thing happened to me this week.  We had a customer that had a Canon iRc4580, Toshiba (something awful we upgraded 2.5 in on a 5 year) and now a Canon iRc5250.  The customer has a real old school key op that does a variety of interoffice work on this device.  I was called back in to do some follow up training and the users had two very specific requests.  One, Millie (real name), needed to know how to take her copy of a list of the same return address onto label sheets from the bypass.  After instructing how to do so off her PC, it was insisted upon I show her how to run the labels from a copy through the bypass.  They came out not perfect, but good enough for return labels.  Interesting first task.

The second, very specific request was that Millie had "always" copied onto the fronts of manilla folders.  Look at one of these folders.  Where the tab out is on the one end, there's a tab in on the other, and they wanted to run this end through.  Being of the opinion you need a straight feed edge and outwardly showing my skepticism, I was soundly proved wrong.  Millie and I measured the folder's X & Y axis, created a customer paper size, set the weight and put the media in the bypass.  We then had an original (again, copying here!) of the HR / New Hire Checklist that had to be copied onto the front of the unit.  First try we did, it worked!  I was flabergasted at what we just did and Millie surprised I'd never ran anything like this before.  So Millie asked if we could load 5 more folders and see what happens.  I laughed and told her to put her whole handful  in (11 folders) and lets see what happens.  Damned if the folders ran fine and in my time there good old Millie (really she's got to be an octogenarian) put another 30 through.  

Now I'm surely not going to be telling all my customers about this, but it definitely can be a difference maker in today's "me too" competitive marketplace.  I spent a good hour in front of a unit with a customer and learned something that I know will help put my Canon ahead of a Konica in another "me too" color box battle this month.  I also have shared this little secret with some of my key service personnel that were as equally surprised as I was.