I thought that keynote speaker Chris Messina (technologist and inventor of the hashtag) was awesome! I guess I’m a technology geek at heart and his talk track about the past, the present and the future of user interface technology coupled with AI was enlightening. I posted a few of those talk tracks on Linkedin earlier and since I’m using my iPad tonight it won’t be as easy as I thought to capture and post them tonight.
According to Chris user interfaces change almost every ten years and the next great enlightening is voice recognition with the likes of smart speakers (Alexa & Google). According to a new report from Canalys the global smart speaker market grew 55.4 percent in the second quarter of this year. More and more users will be interact with AI to buy products and services in the next 10 years. It could be as simple as, “Alexa order me some batteries”. I’m sure at some point in the near future businesses will be able to order products and services the same way. My first thought and I expressed to Mike Stramaglio (President/CEO at MWA Intelligence) was where does that leave copier dealers. Will I be able say to Alexa, “order an MFP for with two paper trays, a cabinet and a stapler”. My next thought was how do I get a piece of that action? In my eyes I thought Chris was one of the best keynote speakers I’ve had the chance to listen to because he was able to give a picture of the not to distant future.
Another interface that is being worked on today is one where the human brain will interface with a computer. In other words you’ll be able to “plug in” and let your brain act as the interface. I had heard of this technology before and the reinforcement of that technology provided another question. Could someone hack my brain or even worse could I be subject to ransomeware attack. Ya, it’s some crazy stuff but the future is coming sooner than later and faster than we might think.
I had the chance to visit and support Print4Pay Hotel sponsors also. Spent some time with Polek & Polek, Arlington, NEXERA and Muratec. Over the next few days we’ll be posting some video’s of those sponsors from tomorrow.
There was one educational track today with tips about acquiring net new business and that was hosted by Darrell Amy. I found the subject pretty darn good and was on point for most of the panel discussion.
The evening ended with a social time with beverages and food. As I write this many were heading out to the attend those fantastic restaurants in New York. Hope you all enjoyed this and I’ll be posting pics and possibly another blog over the weekend.
-=Good Selling=-
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