"Ask Us Anything XLV" meeting focused on key industry updates and strategic discussions, beginning with light introductions and holiday-related small talk. A significant highlight was the discussion of Xerox's acquisition of Lexmark, with insights shared by participants on its potential impact and industry trends, particularly the predicted rise of robotics. The meeting addressed ongoing service challenges, including premature part failures, and examined the application of AI in both maintenance prediction and sales training. Additional topics included Managed Print Services (MPS) and fleet management concerns, alongside future trends in sales methodologies. The meeting concluded with plans for future engagement, highlighting an upcoming ECS event in Phoenix.
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