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Picked this up on the web, someone from ricoh asking for beta test users for MAC LAN FAX, I say we take advantage of this!!!!Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Murray (IP Logged)
Date: December 05, 2007 01:34PM


Is there a PPD driver (non-postscript) available for Mac OS 10.5 that will allow use of LAN-Fax capabilities of the Ricoh Aficio MP C3500


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: December 06, 2007 10:20AM


Murray,

there is no released Lan-Fax driver product per se....

We have built custom products before, please work with your local Ricoh Office to request such a solution.

it has worked quite well on OSX 10.4....


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Rubén Sanz (IP Logged)
Date: January 29, 2008 02:17AM


Hello i´m from spain and have the same problem.
I have in my company a MPC 3000 and don´t have the lan Fax Driver for my Imac with
last OS leopard 10.5.

Anyone have the driver or a solution?

Thanks in advance for the help.


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: January 29, 2008 08:55AM


Ruben,

please contact your local office in Spain and request a LanFAx driver for Mac OSX.

We (here in the US) have made LanFax drivers for Linux and Mac OSX before. Your local office should be able to request a "customization".


They do exist! Ask for them!

regards

Uli


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Rubén Sanz (IP Logged)
Date: January 31, 2008 01:59AM


Good morning Uli,

This morning was here a techinical from gestetner and he don´t know something about the driver.

He told me that they don´t have it.

Can you send me the driver by email please?

Best regards.

Rubén


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: January 31, 2008 06:43AM


Ruben,

these drivers are developed as customizations for a particular customer, a particular device, etc.

Insist that your local office escalate your request to engineering. They DO exist!

no i can not simply email the drivers to you.

This might very well be educational for your local technician, Ricoh is a very large global company, sometimes it takes a while for information to reach everybody.... Smile

regards

Uli


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Chris Story (IP Logged)
Date: January 31, 2008 08:22AM


As Uli Stated these are usually handled by the local sales company. This is because they will have to support any issues, but we certainly don't want to cause any frustration to our customers Smile anyway Uli has urged me to move forward... so here we are.

I have a LanFax Driver built that will run on MAC and Linux. There are some technical (and legal) challenges still, but we are confident we can make it work fine. Anyone who wishes to participate in the beta please email me. The quantity of responses will dictate the urgency on our part. (sorry that is a reality with limited development resources, i'm trying to be honest here)

I will need the following information:
- Ricoh Device Model (to determine if it can be supported)
- Country the device is located in (to determine the support organization)

Chris Story
Ricoh Americas Corporation
Advanced Product Support
Development Manager


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Re: Ricoh Aficio MP 2000 LAN Fax driver installed in Italy
Posted by: maurice cohen (IP Logged)
Date: February 08, 2008 04:39PM


To:
Chris Story
Ricoh Americas Corporation
Advanced Product Support
Development Manager

Hello,

We bought this machine (marked "NRG MP 2000") that was supposed to copy, print, scan to folders on macs and manage faxes from Macs in our office; Ricoh assistance in Milano don't know what to do, they say that drivers just do not exist; Please, can you help?

Thanx,
Maurice
Picked this up on the web, someone from ricoh asking for beta test users for MAC LAN FAX, I say we take advantage of this!!!!Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Murray (IP Logged)
Date: December 05, 2007 01:34PM


Is there a PPD driver (non-postscript) available for Mac OS 10.5 that will allow use of LAN-Fax capabilities of the Ricoh Aficio MP C3500


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: December 06, 2007 10:20AM


Murray,

there is no released Lan-Fax driver product per se....

We have built custom products before, please work with your local Ricoh Office to request such a solution.

it has worked quite well on OSX 10.4....


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Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: Rubén Sanz (IP Logged)
Date: January 29, 2008 02:17AM


Hello i´m from spain and have the same problem.
I have in my company a MPC 3000 and don´t have the lan Fax Driver for my Imac with
last OS leopard 10.5.

Anyone have the driver or a solution?

Thanks in advance for the help.


Options: Reply To This Message•Quote This Message
Re: Ricoh Aficio MP C3500 LAN Fax driver
Posted by: uli wehner (IP Logged)
Date: January 29, 2008 08:55AM


Ruben,

please contact your local office in Spain and request a LanFAx driver for Mac OSX.

We (here in the US) have made LanFax drivers for Linux and Mac OSX before. Your local office should be able to request a "customization".


They do exist! Ask for them!

regards

Uli


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Re: Ricoh Aficio MP C3500 LAN Fax driver
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