Who will be the first! We'll then vote on the top ten!
Original Post
Replies sorted oldest to newest
Several years back, I installed a fleet of Gestetner 60ppm MFP's in a large private school in DFW. The day after they were installed, a teacher decided to make transparencies (this was only 6 years ago, but they still used them) on the new machine. She made the mistake of grabbing transparencies that were not approved for use on a high-speed copier and proceeded to melt several transparencies onto the fusing unit. Not realizing what happened, she just thought the new machine was broken. So, why not try another machine down the hall. Obviously, the same result. This infuriated our VP of Service who started threatening to bill them for (2) new fusing units as part of the "User abuse" clause of their contract. The bill would've been nearly $2,000. The service technician who received the calls visited the machines and upon confirming that the transparencies had melted onto the fusing units, he abruptly left and grabbed several cans of compressed air from the Staples down the street. When he returned, he sprayed the compressed air onto the fusing units and dropped them on the floor, at which point the transparencies shattered into pieces on the floor & put the fusers back into the machines. They ran perfectly. He's basically a legend on that campus now.
Years ago had a Lawyer come into our warehouse all angry yelling that her Fax machine we just sold her did not work at all.
So we took the fax back to product support and did some testing and could not find anything wrong with it.
After listening to her rant about documents not being sent we kindly asked her to come back to demonstrate what she was seeing as an error.
she takes a sheet of paper fed it in, dialed the test number, hit send, and started yelling
"See the paper just spits back out!"
"that piece of paper is not going anywhere!"
we had to explain to her that a Fax only transfers the image not the actual piece of paper.
So we took the fax back to product support and did some testing and could not find anything wrong with it.
After listening to her rant about documents not being sent we kindly asked her to come back to demonstrate what she was seeing as an error.
she takes a sheet of paper fed it in, dialed the test number, hit send, and started yelling
"See the paper just spits back out!"
"that piece of paper is not going anywhere!"
we had to explain to her that a Fax only transfers the image not the actual piece of paper.
I remember running into the same thing on the fax they just could not understand why the paper keep comming out.
I was do in a demo when the newer bottles came out it was on a 22 cpm. Open the door and pulled the bottle and flipped it upside down and said look no more spilled toner and looked to see I was poring toner on their new carpet.The top was still in the chuck.
The funniest one I ever heard was told to be by a technician it was in the mid 80's he dumped the developer out a customers machine and did not have a bag to put it in, so he went into the rest room and put it in the comode, but when he flushed it just spun around in the bowl. He flushed so many time the customer started knocking the door asking if he was ok and needed any help.
I was do in a demo when the newer bottles came out it was on a 22 cpm. Open the door and pulled the bottle and flipped it upside down and said look no more spilled toner and looked to see I was poring toner on their new carpet.The top was still in the chuck.
The funniest one I ever heard was told to be by a technician it was in the mid 80's he dumped the developer out a customers machine and did not have a bag to put it in, so he went into the rest room and put it in the comode, but when he flushed it just spun around in the bowl. He flushed so many time the customer started knocking the door asking if he was ok and needed any help.
Back in my technician days I drove an hour to a down call for a fuser jam at a school. When I pulled out the accordian jam and spread it back out the image turned out to be a skyshot of a man's hand. Now the man who put his hand on the glass and hit the copy button happened to be wearing a pretty distinctive wedding band on his finger in the skyshot. I took the paper into the office and showed them why their machine had been down all morning and I told them if they could find the person wearing the ring in the image they would know who to blame. Within minutes they had a very embarrassed assistant principal in the office ripping him a new one.
Back in the days of the Savin 75ppm clamshell monsters,we had joy of receiving several calls on one at a local college campus print shop for spots on copies.We would go there,clean the gook of the glass,show the end user what we had done and leave.Well after several occurences of this happening around the same time of the day,we decided to go in early in the morning to see if we could discover the cause.What we discovered was totally unexpected.As you all probably remember these monsters ran extremely hot under the exposure glass.Well what we walked in on was an extremely hungry custodian using the exposure glass as a glazed doughnut warmer.Problem solved.
that's funny, good thing no one was copying thier butt too~
quote:Originally posted by Art Post:
that's funny, good thing no one was copying thier butt too~
That may have resulted in an unfortunate chocolate donut.