Curious how the rest of you handle this situation:
Business in your territory that you don't know and have never done business with emails you requesting a quote for an MFP and gives you the basic specs they are after. You follow up to try and set an appointment to do a site survey and to meet with the person to determine their needs and go over the appropriate configuration so you can come up with an accurate quote. The prospect refuses to meet with you and tells you to just email the quote on what they asked for in the original email.
Curious how others handle this situation which seems to be happening more and more.
Do you walk away if you get the feeling they don't want to do business with you and are just going thru the motions of getting multiple quotes?
Do you take a shot and send over a lowball quote on the cheepest configuration you can come up with that might fit the requirements in their original email?
Do you take a shot and send back a quote at full MSRP on what might be the right gear given the specs you were given?
Do you send a middle of the road quote?
My gut tells me to move on if the prospect refuses to meet with me. Obviously they are already dealing with someone else and if they won't meet with me they probably have no intention of giving me a real shot at earning their business. But then again in this increasingly email driven world world could this be a legitimate opportunity?
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